威尼斯聖赫勒拿島酒店住宿推介

「Disappointed 1. AC water dripping from the ceiling all night 2. Cleaning staff left the tissue paper inside the bidet instead of where it’s supposed to be Not up to the IHG standards I expected」

「Super Lage. Große Räume. Sauberkeit und Zustand der Wohnung üblicher Standard für Italien/Venedig. Leider war das Hochbett defekt, daher mussten sich die Kinder ein Bett teilen, was jedoch problemlos ging.」

「房間大小、整潔，人員服務等都很好，唯有飯店周遭較荒涼，但離車站很近 整體大推」

「房間舒適，早餐不錯。」

「Great stay. The rooms were updated, modern and clean. It's away from the main attractions but very easy to get to by water taxi or honestly, driving or walking is convenient too! Staff were very helpful and accommodating.」

「The perfect stop the night before a flight from VCE!」

「Cozy and comfortable. Morden facility with quiet neighborhood. For transportation a bit far from main island but Ferry 3 go straight to Ple Roma in 15mins while Ferry 4.1/4.2 takes 1 hour from San Marco. And 4.2 runs from morning from midnight about 22:00 so no need to worry about transportation too much.」

「The Hotel location provides a private and relax environment for holiday in Venice. Good: Accommodation - the room is quiet and tidy. Room service is excellent, in room dining is good too. Staff - all the staffs are friendly and helpful. Food - quality of in room dining and restaurant are good. Bad: Toilet is too old for 5 stars hotel, there was only bath and no shower. There was no cover for the bath which makes it’s difficult to shower.」

「门口有Bus站去主岛还是挺方便的，就是住置有点偏出门觅食不是很方便，出门需用uber。办理入住时前台小姐态度不是太友好。」

「酒店服務十分好，整潔衛生，職員的服務態度一流。十分推薦」

「第一次遇到這麼差的服務態度，沒有笑容，冷冰冰的，完全被評語欺騙了，選擇了這裡，滿肚子的不滿，五星收費，一星的服務。登記的男服務生態度極差，看他的樣子好像很討厭中國人似的，兩點入住，兩間房也沒有清潔好，我問可否先准備一間我們，他只是冷漠地說，我們只保證三點才有房，有這樣的服務嗎？房間内沒有煲水的，也沒有咖啡機，連咖啡也沒有。叫拿熱水，催了三次，60幾分鐘才送到，打電話投訴，一句抱歉的話也沒有，他只是在詢問你想怎樣，我幫你轉電話去相關部門，真最好笑，我現在要投訴，不是應該你幫我解決問題嗎？」

「很溫馨的旅館，服務佳」

「位置很方便、服務人員也都很親切，是一次不錯的住宿體驗。」

「Good service!」

「I booked the Suite Gran Canal on Expedia for nearly $680 per night, specifically for the beautiful balcony and large windows. When I first entered the room, I felt like something was missing, but since I was busy during my trip, I didn’t check the booking photos. Yesterday, when I reviewed my reservation, I realized that the room description on Expedia showed a stunning balcony that you could step out onto. However, the actual room I was given had no accessible balcony at all. I was extremely...