Mary Esther Santa Rosa Mall Hotels

"The outside areas are beautiful pool, courtyard and beach access was amazing. The hot tub was not working and only clean one of the days. The room was out dated but clean. The worst thing is the AC is on a timer. My hot flashes AC on a timer sucked. The staff explained it like it is what it is sweat."

"Pretty sure there were blood stains on the curtains, and bloody burgers on the wall in the bathroom. We needed a place to crash for a few hours, otherwise would have immediately left. I felt disgusting after staying there. "

"I got this hotel for the Jacuzzi and it was marked off with caution tape and the swimming pool didn't open until noon we got to swim once the ceiling was molded in the pool room and god forbid if u can't walk the stairs to go to the pool they had caution tape on the ramp also so no using it. "

"10/10 place loved it so much"

"It stank so bad in there! The room was old and dirty looking. I would never return"

"Best staff "

"Everything was ok except there being pink mold in the bathroom and the air from the A/C smelled like mildew. The elevators weren’t operating well. There was a delay of the doors opening when stopping at each floor. Sometimes you would have to press the floor number again for it to open. There were two but one wasn’t working majority if the time. "

"They rushing out to Check out . The staff worked in the morning not too friendly when asked for a coffee she can’t give away it’s only for the guess "

"The host was amazing with communication, questions were answered within the minute. The place was so cozy and nice. Would love to stay there again! "