Santa Ursula Spa Hotel

"Lovely hotel with incredible views over the sea, very nice pool, good location with restaurants etc nearby and a 15 mins walk to the main part of Puerto de la Cruz (a bit steep on the way back). Plenty of parking within 5-10 mins walk. Breakfast is good, only negative is that the lifts are quite slow. "

"Excellent location, excellent staff. The breakfast was great and it's a really beautiful place. The rooms couldn't probably do with a slight facelift but it's part of the charm and they're clean, which matters more. I had to switch rooms a few nights in because there was a major leak in the bathroom, these things happen. More importantly, the staff were so helpful and ensured my replacement room had an equally good view. The balcony rooms are 100% worth it. I had such a good time staying here and I've stayed at 5 different hotels in the area. It has a traditional feel, it's family run and there's so much history."

"Excellent perfect location, access to everything easy rooms excellent and best breakfast in Santa Cruz"

"No assistance w luggage until heavily prompted upon checking in. Then none at all upon checkout. Taxi called was too small even though a large one to contain wheelchair was requested from the front desk."

"Room 421 my shower glass always drop the water outside the shower plate"

"Great Location, Excellent Staff, Secure Parking (€15.00 per day), Large Free Safe is a big bonus. Room very comfortable. "

"Botanical garden in the hotel was more impressive than the actual botanical garden"

"Great place to stay. Fantastic breakfast with so many healthy options. Clean room"

"The rooms were clean but in need of an upgrade. Bathroom in need of upgrade - bath was very plastic feeling and shower rather feeble. The staff were excellent, they went above and beyond for us as we were celebrating a 21st Birthday while there. Had a sea view. Food choices were good although sometimes the food was lukewarm. I did notice some people microwave their food. Entertainment was good, something for everyone during the day and at night too - Entertainment team were very good Hotel is family friendly Overall had a lovely week away"