Mumbai Santram Temple Hotels

"very helpful"

"This stay felt like a three‑star experience at best when compared to hotels in North America or Southeast Asia. The floors looked like they had not been cleaned in weeks, and the room had an unpleasant smell. There was only one coffee cup in the coffee bar area, no spoons, and we were expected to use a chopstick as a stir stick. Breakfast involved a long wait, and while there were a fair number of options, the quality was mediocre. The entire property looked tired and neglected, and both staff and management seemed disengaged. The situation was summed up by their welcome letter, which had been printed upside down on official letterhead. If this is the standard for a Taj property, then they have lost us as customers permanently. "

"Ideal for shopping - Jio World Center within walking distance. Santacruz and Kala Ghoda shopping both within half hour drive. Excellent breakfast options."

"Great location and well managed apartment. Cleaning every day along with small touches like leaving chocolates. Very happy with the stay."

"All good , just a little dated"

"Staff was great. Location was great. Price was good. Bathroom was a bit more of a squeeze than I expected, but otherwise nicely appointed and fine. Best hot shower I ever had in India! I guess the part i didn't understand before i got there was what the 'serviced apartment' concept meant. It meant in my case that there was a suite of three hotel rooms opening into a common lunchroom area with a counter, fridge and large table. I didn't really need to use all that, I just stayed in my room, but i could imagine those things might be useful for an extended stay, or if one was traveling with a group. The main down side was that the A/C had some sort of intake vent problem and it was bringing in some slightly musky scent at night, and it had a remote that was not functioning consistently. Happily the room was quite cool and the fan was enough, and there was no problem running the A/C during the day. In general I had a nice stay and appreciated the incredibly friendly staff."

"The room was clean and the hotel is conveniently located to all the shopping areas in khar and santacruz. Also lots of good restaurants in Bandra or khar are just 5 to 10 mts away. The breakfast in the hotel is good and so is staff."

"Value for money "

"The room was adequate if a little dusty in places. The staff were helpful and courteous. The breakfast offering fell short. The service was slow, ponderous and at times disjointed. The fayre was ok but lacking quality "