Mashpee Santuit Pond Hotels

"The staff was very accommodating when I ended up in the hospital the day before my trip was to begin. They were very helpful getting me my refund. I’m very grateful for that."

"Beautiful place"

"This was a great stay for my family. There were a lot of bedrooms, a working fireplace, 2 restrooms and lots of living room space. There was additional space in the back yard, but we couldn’t use because of snow. The location was convenient with a grocery store and main road close by. "

"The indoor pool was incredible!"

"The management agent/host was very responsive. That’s the only positive thing I have to say. The house was old. We knew that going in. We expected that it would at least be reasonable maintained. It wasn’t. Not even close. There were so many things wrong with this home. The oven stopped working. Stove only partial worked. Many of the kitchen floor tiles were cracked. Dishwasher not secured. Casement windows couldn’t be opened as mechanism was stripped. Main kitchen was poorly lacking in pots, pans, and utensils. Basement stove worked but there were no lights showing that it was even turned on. No pots, pans, or utensils in basement kitchen. Home is advertised as sleeping 16. The kitchen only seats 6 w/2 extra chairs that can be squeezed in. One of the basement bedrooms is a safety hazard. The only window is 6 feet off the floor and too small to climb out of in an emergency. Cleanliness was suspect. We found the last guest’s panties behind one of the bedroom doors. The gas grills have the bottom completely rusted out! Deck steeps are loose (stumbling hazard). Baseboard radiator covers are rusted. Noisy dehumidifier sits on basement kitchen counter. Why not have one professionally installed instead of having it on the kitchen counter? No trash pickup for our week stay. Primary bedroom, on main level, was also missing a set of blinds allowing anyone on the front porch to easily see inside. The list goes on and on. So much more, but I hit the max."

"As you already know, I was met with unusual circumstances of the home, not being ready. It was damp and cold as the day was a chilly fall day, and it didn’t look like what I had rented. The heat issue still existed when I came in the next day. The heat would’ve been a nice touch to give a welcoming sense of. I’m glad you’re here. There were so many amenities wonderful for an active family as we were attending a wedding we were responding to an external schedule Until we could relax and enjoy the beautiful location."

"This home is warm and cozy. Extremely clean. We loved morning coffee on the deck. We felt like we were home. We cooked in the beautiful kitchen and played cards in the dining room. "

"Overall a really great stay. Old, but charming house. If you’re looking for a really quiet stay, this is perfect. Unfortunately there are some minor upkeep issues- smoke alarms go off with the smallest bit of cooking, slightly clogged drains and tv’s aren’t in good position. "

"Fabulous property....very clean, extremely large and very well supplied. Very quiet, safe neighborhood...truly outstanding!"