Sanur Harbour

The resort was very clean and well maintained. A serene environment. Beautiful room and private peaceful pool. The sounds of the waterfalls and birds truly kept me grounded. The staff was exceptional from even before I arrived communication was so great. They were beyond kind and accommodating. I cannot wait to return.

The hotel is wonderful

Stayed in the two bedroom villa with family. Was great to be able to stay in the same villa but have separate rooms. The private pools and access to the lagoon behind (only accessible to villas) was truly incredible. The service throughout the entire resort was amazing, very attentive and the butler service included with the villa stay made our stay that much better. While some of the things around the resort required some maintenance such as the shower heads near the beach almost everything else was well-maintained and very clean. While many beaches around Bali are known for having litter and debris on the beach, the beach was very well maintained and clean throughout the area. The beach was within walking distance from our villa and they provide beach towels and loungers for all guests. There were QR codes at each lounger for ease of ordering and there are staff walking around to take your order. Alternatively, you can walk to the beach bar for a drink/food. We also used the spa at the resort and it was wonderful. Staff were amazing, very professional and everything was very hygienic. You can tell the staff take pride in their work and really put the effort in to make the guests have a great experience. Without question would stay here again, especially in the villa.