All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 63 out of 94 reviews" "
10 - Excellent
63
Rating 8 - Good. 26 out of 94 reviews" "
8 - Good
26
Rating 6 - Okay. 2 out of 94 reviews" "
6 - Okay
2
Rating 4 - Poor. 2 out of 94 reviews" "
4 - Poor
2
Rating 2 - Terrible. 1 out of 94 reviews" "
2 - Terrible
1
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Low Poh
Travelled with family, Travelled with family and small children
Hotel at good location. Near to but not far from the more crowded area. About 5-7min walk to Susukino station and nice food.
Hotel staff friendly, room is clean with bathtub and hotel provide free breakfast (simple and nice) and drinks during the day.
It’s a small hotel, fuss free and straightforward check-in and check-out process.
Low Poh
Stayed 4 nights in Feb 2024
10/10 Excellent
Cuong
Travelled with family, Travelled with family and small children, Travelled with group
Great customer service and staff was so friendly. Great and convenient location with lots of shopping and dining options within walking distance. Complimentary breakfast was a great way to start your day.
Pleasant hotel - friendly and accommodating staff, comfortable beds and very accessible for many of the Sapporo sights (including the snow festival). Good access to bars and restaurants nearby.
The complimentary breakfast was excellent quality and - for me - was the icing on the cake.
Great location in Susukino but a half block from the main street so relatively quiet. Subway stop is right outside the front door.
Breakfast is alright; nothing fancy but adequate. So many great options for breakfast in the area so we opted to eat outside of the hotel almost everyday.
Highly recommend
We stayed in a twin bed room. The room was extremely clean, nice beds but they only have one flat pillow for each.
It’d be better if they have 2pillows for each.
The breakfast was great, they have japanese curries which I suppose Sapporo’s local food.
I really enjoyed staying at Comfort.
Spacious room, central location, tourist friendly, complimentary breakfast is a bonus, good value, overall we have a very pleasant stay, 10/10 highly recommend