Upon arrival we found both locks on the front door were very difficult to open. We didn’t use the bottom lock because we were concerned about the key getting stuck and breaking inside the the lock.
A basket of worn and stained slippers were by the front door. Did the host expect us to wear them?
The views from the windows were beautiful. However, all were dirty with droppings and the inside windows seemed to have been hastily gone over with water and a paper towel.
The kitchen floor was dirty with debris, so we had to sweep it.
The stove top was dirty. It smelled like burning plastic the first times we used it.
The oven needs repair and therefore inoperable. We had to call in the maintenance person to shut it off and it took him a while to figure it out.
Inside the refrigerator, to our amazement was a half empty bottle of wine. Did the host expect us to drink that? How insulting! We stayed at many locations at Sea Ranch and often received a full bottle of wine as a welcome gift.
Inside the refrigerator was a large supply of opened, outdated condiments. The pantry was also filled with opened, outdated food. Did the host expect us to eat that?
We suspected that the wrinkled, stained king sheets in the master bedroom were not washed. We had to pick out and brush off particles. There was no laundry soap for the washer and dryer so we couldn't wash them before use. There were no replacement sheets. In the other bedrooms we found 2 fitted queen sheets that were rolled up in a ball on a closet shelf. Upon complaint, the rental company said that clean sheets were available for us to pick up in the office but when we went there to retrieve them the office was closed.
A television was listed as one of the amenities. however, it turned out to be a Roku TV with NO available programming to us because the owner did not share his subscriptions to Netflix, etc. So false advertising there.
No hiking trail map was included in the packet. Previous owners have provided trail maps in their welcome packet. Upon complaint the rental company insisted there was one but it was a lot map instead. So, we had to go out and find a vendor selling trail maps.
We've requested a full refund of the cleaning fee we paid for in advance.
We love the Sea Ranch landscape and managed to enjoy our vacation despite the flaws. We booked this home because of previous reviews. It is very troublesome and stressful to arrive at a dirty home for a week's vacation.
