In-room safe, iron/ironing board, free cots/infant beds, free WiFi
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Reviews of Residence Inn by Marriott Seattle Downtown/Convention Center

3 out of 5
Residence Inn by Marriott Seattle Downtown/Convention Center
1815 Terry Ave, Seattle, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1005 reviews" "
Rating 8 - Good. 181 out of 1005 reviews" "
Rating 6 - Okay. 73 out of 1005 reviews" "
Rating 4 - Poor. 33 out of 1005 reviews" "
Rating 2 - Terrible. 37 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dietz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on 4 May 2024
Thank you for the great rating!

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to get a good night sleep and very clean. Breakfast included is a plus.
Stayed 1 night in Apr 2024
Response from Management on 30 Apr 2024
Thank you for the great rating!

8/10 Good

ramin

Travelled with family
Liked: Cleanliness
The hotel is very accessible to main attractions in downtown but the breakfast wasn’t too good
Stayed 1 night in Apr 2024
Response from Residence Inn Convention Center on 29 Apr 2024
Thank you for your feedback, it is greatly appreicated.

10/10 Excellent

Adonias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our staying in the hotel. I would stay again, breakfast is a plus really good. Everything was really nice.
Stayed 2 nights in Apr 2024
Response from Residence Inn Convention Center on 29 Apr 2024
Thank you for your feed back it is greatly appreciated. We look forward to another opportunity to host you in the future.

6/10 Okay

Safina

Travelled with family
Liked: Staff & service
The staff was very gracious and friendly. Every interaction was met with a smile and they were eager to assist. I think that they should consider increasing the frequency of cleaning the rooms.
Stayed 6 nights in Apr 2024
Response from Management on 27 Apr 2024
Thank you for sharing your experience!

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on 27 Apr 2024
Thank you for the great rating!

10/10 Excellent

Marie Ange

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from Residence Inn Convention Center on 23 Apr 2024
Thank you for your feedback, it is greatly appreciated.

10/10 Excellent

Carmenchita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and accommodating
Stayed 2 nights in Apr 2024
Response from Residence Inn Convention Center on 22 Apr 2024
Thank you for your feedback, it is greatly appreciated.

10/10 Excellent

Jarlath

Fantastic location, rooms and staff
Stayed 1 night in Apr 2024
Response from Residence Inn Convention Center on 22 Apr 2024
Thank you for your feedback, it is greatly appreciated.

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Residence Inn Convention Center on 22 Apr 2024
Thank you for your feedback, it is greatly appreciated.

8/10 Good

Katie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely don’t skip on the morning breakfast! We loved that they have long breakfast hours so we don’t need to get up at the crack of dawn on vacation. This was the quietest hotel we’ve ever stayed in and felt very secure at night. There are electric scooters everywhere on the block so transportation is very fun and easy for many hotspots in the city. The only thing we would’ve liked to have is a pool or hot tub on site. Otherwise, amazing stay!
Stayed 2 nights in Apr 2024
Response from Management on 20 Apr 2024
Thank you for the great review!

10/10 Excellent

Ping wen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is awesome
Stayed 1 night in Apr 2024
Response from Residence Inn Convention Center on 17 Apr 2024
Thank you for your feedback, it is greatly appreciated.

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Management on 16 Apr 2024
Thank you for the great rating!

10/10 Excellent

Emili

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Residence Inn Convention Center on 16 Apr 2024
Thank you for your feedback, it is greatly appreciated

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Residence Inn Convention Center on 16 Apr 2024
Thank you for your feedback, it is greatly appreciated.

10/10 Excellent

Deborah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable with all the amenities needed for an overnight stay. The staff were very hospitable and courteous. I enjoyed the artwork throughout the building.
Stayed 1 night in Apr 2024
Response from Residence Inn Convention Center on 16 Apr 2024
Thank you for your feedback. It is greatly appreciated. We hope that we will be able to see you again on a future visit to our city.

10/10 Excellent

Cece

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 days and 2 nights, room was equipped with very convenient necessities which it made it easy for us to cook and warm up food. Also abig plus for including breakfast the variety was very good and tasty, will definitely stay again in future trip to Seattle.
Stayed 2 nights in Apr 2024
Response from Residence Inn Convention Center on 16 Apr 2024
Thank you for your feedback. We greatly appreciate the comments. We hope that we are able to serve you again when you return to our city.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Residence Inn Convention Center on 16 Apr 2024
Thank you for your feedback, it is greatly appreciated.

8/10 Good

Matthew

Stayed 1 night in Apr 2024
Response from Management on 4 May 2024
Thank you for the good rating!

10/10 Excellent

Cody

Stayed 1 night in Apr 2024
Response from Management on 4 May 2024
Thank you for the great rating!

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bartender was very attentive and served us an excellent dinner at a reasonable price in time for us to walk to the Paramount Theatre to see Jim Gaffigan. Great mini-vacation!!
Stayed 1 night in Apr 2024
Response from Front Desk Team on 15 Apr 2024
Thank you for the great feedback. We appreciate you. We hope to see you again the next time you are in the area.

10/10 Excellent

Jarlath

Stayed 1 night in Apr 2024
Response from Management on 4 May 2024
Thank you for the great rating!

10/10 Excellent

Adelmarie, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and excellent service
Stayed 3 nights in Apr 2024
Response from Front Desk Team on 15 Apr 2024
Thank you for the great rating. We appreciate you. We hope to se you again the next time you are in the area

10/10 Excellent

jacobs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 2 nights in Mar 2024
Response from Front Desk Team on 15 Apr 2024
Thank you for the great rating. We appreciate your business. We hope to see you again soon.

8/10 Good

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Front Desk Team on 15 Apr 2024
Thank you for the great rating. We appreciate you. We hope to see you again the next time you are in the area.

10/10 Excellent

Kathryn

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was within walking distance to Pike’s Market as well as the train to the t-mobile stadium.
Stayed 1 night in Apr 2024
Response from Front Desk Team on 8 Apr 2024
Thank you for the great rating. We appreciate you. We hope to see you again next time.

10/10 Excellent

Alysha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and updated hotel room. Perfect for our 1 night stay with our group of 3 friends.
Stayed 1 night in Apr 2024
Response from Front Desk Team on 8 Apr 2024
Thank you for the great rating. We appreciate you. We hope to see you again.

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk Team on 8 Apr 2024
Thank you for the great rating. We appreciate you. We hope to see you again the next time you are in the area.

10/10 Excellent

Patricio

Travelled with partner
Great stay great hotel and service. Highly recommended
Stayed 1 night in Apr 2024
Response from Management on 6 Apr 2024
Thank you for the great review!

10/10 Excellent

Arnel, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in downtown Seattle and walkable to just about anywhere in the downtown area and a just a 20 minute walk to Pike Place Market.
Stayed 1 night in Apr 2024
Response from Management on 6 Apr 2024
Thank you for the great review!

10/10 Excellent

Michelle

Stayed 1 night in Apr 2024
Response from Management on 27 Apr 2024
Thank you for the great rating!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and never once did I feel unsafe around the area
Stayed 3 nights in Apr 2024
Response from Management on 5 Apr 2024
Thank you for the great rating!

10/10 Excellent

TIM

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for nearby food and obviously near the convention center.
Stayed 4 nights in Mar 2024
Response from Front Desk Team on 15 Apr 2024
Thank you again for the great feedback. We appreciate you. We hope to see you again.

10/10 Excellent

Jesse Louie

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 3 nights in Mar 2024
Response from Management on 5 Apr 2024
Thank you for the great rating!

10/10 Excellent

Nishtha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and walkable distance from locations
Stayed 3 nights in Mar 2024
Response from Management on 5 Apr 2024
Thank you for the great rating!

8/10 Good

Parker

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our coffee machine didnt work, the garage door to the elevator didnt work (we had to walk around to the next floor), the elevators took foreverrrrr and the free breakfast didnt have many worth while dairy free options (we didnt want to just eat bread) and it was super busy so everything ran out so not worth it for us. We did stay during a convention so I definitely understand it being busy, but communication with the staff was easy and I saw everyone working their butts off we also got to check in a few hrs early which was really nice! so realistically its all good and I’m sure things usually are better BUT to spend almost $400 for one night and a $50 charge for parking is kinda crazy in my book.
Stayed 1 night in Mar 2024
Response from Residence Inn Convention Center on 3 Apr 2024
Thank you for your feed back we do greatly appreciate you bringing your concerns to our attention. We will inform the appropriate departments to address all these issues. We hope that you will give us an opportunity in the future to show you the improvements that we will make based off your feed back.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Management on 5 Apr 2024
Thank you for the great rating!

8/10 Good

Jihyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Residence Inn Convention Center on 3 Apr 2024
Thank you for the feed back. It is greatly appreciated

10/10 Excellent

Nagawo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to spend time when in Seattle.
Stayed 3 nights in Mar 2024
Response from Management on 30 Mar 2024
Thank you for the great rating!

6/10 Okay

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
The 15 eighteen restaurant was not open the one day I was staying.
Stayed 1 night in Mar 2024
Response from Management on 30 Mar 2024
Thank you for sharing.

8/10 Good

Hermielou Maria

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Very convenient in a safe area of Seattle. The only thing I was wary about was the noise. Got woken up by the ice machine(?) a couple of times throughout the night and when the AC turns on. Also, there was loud noises from outside in the morning. It may be the garbage truck.
Stayed 1 night in Mar 2024
Response from Management on 30 Mar 2024
Thank you for the good rating!

8/10 Good

Hong mei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedding set for the sofa bed is smelly. The fan is loud and have to turn off to sleep. The breakfast is good.
Stayed 2 nights in Mar 2024
Response from Residence Inn Convention Center on 27 Mar 2024
Thank you for your feed back. We do apologize that the bedding did not meet your standards. We will give this information to our housekeeping department to ensure that the appropriate steps are taken to improve this for you and future gues.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. It was a very pleasant stay.
Stayed 1 night in Mar 2024
Response from Residence Inn Convention Center on 26 Mar 2024
Thank you for the feedback. It is greatly appreciated

10/10 Excellent

Amrish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in downtown. Decent break fast was included . Only negative was expensive parking ( $55 daily).
Stayed 1 night in Mar 2024
Response from Residence Inn Convention Center on 26 Mar 2024
Thank you for your feedback. It is greatly appreciated.

10/10 Excellent

Rosmund, RICHMOND

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We love the property very clean, convenient & super nice
Stayed 1 night in Mar 2024
Response from Front Desk Tean on 26 Mar 2024
Thank you for the great feedback. We appreciate you. We hope to see you again the next time you are in the area.

10/10 Excellent

Martha

Travelled with partner
Liked: Amenities
I really enjoyed staying.
Stayed 2 nights in Mar 2024
Response from Front Desk Team on 25 Mar 2024
Thank you for the great feedback. We appreciate you. We hope to see you again the next time you are in the area.

2/10 Terrible

Alison

Stayed 3 nights in Mar 2024
Response from Front Desk Team on 15 Apr 2024
Thank you for the staying with us. We hope the next time you are in the area you will give us another try.

10/10 Excellent

Eunji

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything!!!
Stayed 1 night in Mar 2024
Response from Management on 23 Mar 2024
Thank you for the great rating!

10/10 Excellent

Dusko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Management on 23 Mar 2024
Thank you for the great rating!

10/10 Excellent

Temitope s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property
Stayed 1 night in Mar 2024
Response from Management on 23 Mar 2024
Thank you for the great rating!