I arrived the hotel at 2pm, they insisted check-in was 3pm, even though the room they organized for me was fully cleaned, ready, and inspected by their room supervisor. I know this as my family has the room right next door and they asked the staff about the status of my room! Completely not flexible staff and rude at the front desk!! Traveling with two children and lots of luggages they still insisted I wait till 3pm sharp!
To top it off, the towels are super filthy, smokey smell to it, and wondering how they do laundry!