加爾各答5 區酒店住宿推介

「The amenities were not at par as per star rating」

「The hotel failed to take payment at check-in due to their error. When I noticed, I reached out on WhatsApp and offered to pay, but I was ignored. A month later, they suddenly contacted me and aggressively pursued payment. I paid right away, but they then went silent and still have not provided an invoice despite repeated requests. This was unprofessional and frustrating, and I would caution others about their billing and communication.」

「Cleanliness needs to be improved 」

「I enjoyed cultural program at courtyard. Very beautiful hotel. Room is clean. 」

「Excellent hotel - staff all super helpful and breakfast was amazing. 」

「Good enough for a night stay」

「Our stay was very comfortable. Room and bathroom were very clean. Staff was supportive. Room service, housekeeping and breakfast was included. Stay also has laundry services if one wants it. Overall our stay was nice」

「Staff are very good. I ask for extra time to checkout and they give me extra time to checkout just for 800 rupees. thank you. Shopping center 10 min walk. 」

「不知道是什麼問題，我凌晨將近2點到飯店check in結果說「房間還沒好還要等10分鐘！！！」不是很能理解房間不是應該早就準備好了才對嗎？ 服務員堅持幫我把行李送到房間，因為真的太累了也沒注意，服務員走了之後梳洗整理一下直接睡覺，早上起床要出門吃早餐才發現服務員插在卡槽上的是一張紙！我根本沒有房卡！！！後來還要下樓去櫃檯要房卡😰。很訝異這是Holiday Inn會有的服務～」

「Good: Location, friendly staff, working wifi Not so good: Hot water shower is elusive. Toilet is so high one has to climb on it.」

「Room was very clean and lovely. The hotel overall was beautiful, spotless, and the staff was courteous. 」

「small rooms, less option for breakfast, noisy environment」