Bangkok Sena Fest Hotels

"Really disappointed with front desk staff. We spent $3000 at this hotel over three days and the staff refused to honor a $15 hotel credit that came with our reservation. Generally good stay overall, but staff should never leave guests feeling unhappy on checkout like this. We travel to Bangkok at least 4-5 per year but will certainly not be returning here!"

"Great hotel, elevators can be slow for the photo ops at the top. Great breakfast "

"EXCELLENT HOTEL EXCELLENT LOCATION FOOD LOVELY BREAKFAST GREAT WITH PLENTY OF CHOICE STAFF GO ABOVE AND BEYOND AND WERE ALL BRILLIANT WOULD DEFINATELY RETURN THE RIVERSIDE WAS A GREAT LOCATION"

"Fantastic stay, lovely rooms and great service. We stayed in the Kreungthep wing which is a loooonnng walk from the shangri la wing main lobby but much closer to BtS and boat shuttles. Also it has its own pool and taxis come to that entrance also. One of my favourite places to stay in all of bangkok for convenience and service. Cant beat the location"

"We have stay at the Royal Orchid Sheraton many times. We do enjoy the location, Services, great breakfast and much more. We keep returning to this hotel every time we come to Bangkok."

"My wife Lisa and I recently stayed at The Peninsula Bangkok while celebrating our 33rd wedding anniversary, and it was one of the most memorable hotel experiences we have ever had anywhere in the world. The hotel went out of its way to make the occasion special. During the Peninsula’s sunset cocktail cruise on the Chao Phraya River, we were surprised with a beautiful anniversary cake. When we returned to our suite later that evening, we found another extraordinary surprise waiting for us — an additional cake, roses, heart balloons, and a beautiful card created using a photograph we had shared with the hotel. It was incredibly thoughtful and deeply touching. Beyond that, the entire stay was flawless. Our suite was elegant and comfortable, and every member of the staff—from the front desk to the river boat team—was warm, polished, and genuinely welcoming. Even among the many luxury hotels where we have stayed around the world, the consistency of service and attention to detail here is truly exceptional. We will remember this stay with great fondness and look forward to returning. — David Gilbert, M.D. Boca Raton, Florida, USA "

"There was no airport shuttle would cost same a taxi. Breakfast was very good.room and hotel was very clean .swimming pool was very crowded "

"Overall: Mixed experience — great staff and lounge perks, but the property itself feels dated in places and some aspects are surprisingly inconvenient for a luxury hotel. Cons • Balcony doors are permanently locked, which is disappointing considering the views the hotel promotes and the large balconies on every room. This fact is NOT disclosed when booking or in advance. • No on-site shop for basics like snacks, sunscreen, or small essentials. • Room keys are very impractical – a thick faux-leather card holder that doesn’t fit easily into a wallet or pocket. Digital room keys via phone would be a huge improvement. • Electrics feel dated. In my room (5414), the Do Not Disturb and housekeeping buttons didn’t work. • Shower drainage issue – the tray fills up and can overflow if you shower for too long. • Elevators can get very busy, especially at peak time, so getting up/down can take extra time • Staff knowledge about the local bar/dining and sky bar scene was very limited. For example, several staff members asked were unfamiliar with nearby places like Nobu (world famous Japanese restaurant chain) or Le Du Kaan (famous Asian restaurant with Michelin star chef) which are direct competitors to the hotel’s Sky Bar and close-by • Sky Bar is extremely overpriced. We paid over £60 for a glass of Sangiovese and a rum & cola, it’s a tourist trap and best to avoid drinking or dining there. In my opinion, Le Du Kaan offers significantly better views, facilities and finish"

"Beautiful property. Real good pool with a view of the city. Very friendly staff. "