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Reviews of Co'op City Hotel Seongsan

3.5 out of 5
Co'op City Hotel Seongsan
28 Seongsandeungyong-ro, Seongsan-eup, Seogwipo

Reviews

8.4

Very good

Rating 10 - Excellent. 444 out of 1000 reviews" "
Rating 8 - Good. 366 out of 1000 reviews" "
Rating 6 - Okay. 120 out of 1000 reviews" "
Rating 4 - Poor. 49 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sheryl, Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the beds - and the balcony view - and the price! The only reason I gave cleanliness a good versus excellent was the towels. The smelled strongly like mildew - all of them. It would not be too hard to get these all washed up with some bleach and let them fully dry.
Stayed 1 night in Apr 2024
Response from 코업시티호텔성산 on 29 Apr 2024
Thank you for your comments.We will try our best to make good memories with you.Thank you.

8/10 Good

Chong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from 코업시티호텔성산 on 8 Jan 2024
안녕하세요.고객님 소중한 의견 감사드립니다.고객님 여행에 소중한 추억이 될 수 있도록 노력하겠습니다. 항상 건강하세요. 감사합니다.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from 코업시티호텔성산 on 20 Nov 2023
Thank you for your comments.We will try our best to make good memories with you.Thank you.

8/10 Good

Helen Go

Stayed 1 night in Nov 2023
Response from 코업시티호텔성산 on 20 Nov 2023
Thank you for your comments.We will try our best to make good memories with you.Thank you.

6/10 Okay

Stacey

Travelled with family
Disliked: Amenities
Budget hotel convenient to go see sunrise
Stayed 1 night in Nov 2023
Response from 호텔 관리진 on 6 Nov 2023
Thank you for your comments.We will try our best to make good memories with you.Thank you.

10/10 Excellent

LAR WEE

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from 코업시티호텔성산 on 16 Oct 2023
안녕하세요.고객님 소중한 의견 감사드립니다.고객님 여행에 소중한 추억이 될 수 있도록 노력하겠습니다. 항상 건강하세요. 감사합니다.

10/10 Excellent

Naronksak, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet location
Stayed 1 night in Sep 2023
Response from 코업시티호텔성산 on 11 Oct 2023
안녕하세요.고객님 소중한 의견 감사드립니다.고객님 여행에 소중한 추억이 될 수 있도록 노력하겠습니다. 항상 건강하세요. 감사합니다.

8/10 Good

Sarah-Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location as a base for sightseeing in the south east and surrounded by many restaurants in east walking distance. Room was great & clean, bed comfy. Only downside was the aircon unit directly above the bed with a bright blue glowing light going on and off during the night!
Stayed 6 nights in Aug 2023
Response from 코업시티호텔성산 on 9 Aug 2023
Thank you for your comments.We will try our best to make good memories with you.Thank you.

8/10 Good

Man Hin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is good and worth the price. It will be better if the room is larger
Stayed 1 night in Jul 2023
Response from 코업시티호텔성산 on 7 Aug 2023
Thank you for your comments.We will try our best to make good memories with you.Thank you.

8/10 Good

Hyeri

Stayed 1 night in Jul 2023
Response from 김정원 on 27 Jul 2023
안녕하세요 고객님, 코업시티호텔 성산입니다. 이용후기를 남겨주셔서 감사드리며, 즐거운 여행이 되셨길 바랍니다. 저희호텔을 이용해주셔서 진심으로 감사합니다. 좋은하루 되세요!

10/10 Excellent

Deng Kiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from 코업시티호텔성산 on 19 Jun 2023
안녕하세요.고객님 소중한 의견 감사드립니다.고객님 여행에 소중한 추억이 될 수 있도록 노력하겠습니다. 항상 건강하세요. 감사합니다.

10/10 Excellent

Cecilia

Stayed 1 night in May 2023
Response from 코업시티호텔성산 on 22 May 2023
안녕하세요.고객님 소중한 의견 감사드립니다.고객님 여행에 소중한 추억이 될 수 있도록 노력하겠습니다. 항상 건강하세요. 감사합니다.

10/10 Excellent

JEEVATHILAGAM

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few minutes walk to bus stop & sun rise cliff , nice beaches
Stayed 1 night in Apr 2023
Response from 코업시티호텔성산 on 18 Apr 2023
Hello.Thank you for your comments.We will try our best to make good memories with you.Thank you.

10/10 Excellent

suang eng

Stayed 3 nights in Mar 2023
Response from 코업시티호텔성산 on 20 Apr 2023
안녕하세요.고객님 소중한 의견 감사드립니다.고객님 여행에 소중한 추억이 될 수 있도록 노력하겠습니다. 항상 건강하세요. 감사합니다.

10/10 Excellent

Shuk Han

Response from 코업시티호텔성산 on 6 Mar 2023
안녕하세요.고객님 소중한 의견 감사드립니다.고객님 여행에 소중한 추억이 될 수 있도록 노력하겠습니다. 항상 건강하세요. 감사합니다.

2/10 Terrible

Myung-Ha

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell bad & old facilities
Response from 코업시티호텔성산 on 20 Dec 2022
Hello.Thank you for your comments.We apologize for the inconvenience during your stay.We will try to improve the problem.Thank you.

8/10 Good

Yong Ei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to restaurants and walking distance to attraction. Stay was comfortable.
Stayed 1 night in Dec 2022
Response from 코업시티호텔성산 on 18 Dec 2022
Hello.Thank you for your comments.We will try our best to make good memories with you.Thank you.

6/10 Okay

joori

Stayed 1 night in Nov 2022

6/10 Okay

Kim Seng

Liked: Cleanliness, staff & service
Toilet paper not allowed to flush into bowl ,causing great inconvenience. Otherwise, stay & service is good.
Stayed 1 night in Nov 2022
Response from 코업시티호텔성산 on 21 Nov 2022
Hello.Thank you for your comments.We apologize for the inconvenience during your stay.We will try to improve the problem.Thank you.

6/10 Okay

Jennifer

Stayed 3 nights in Nov 2022
Response from 코업시티호텔성산 on 14 Nov 2022
안녕하세요.고객님 소중한 의견 감사드립니다.고객님 여행에 소중한 추억이 될 수 있도록 노력하겠습니다. 항상 건강하세요. 감사합니다.

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Probably one of few "modern" style stay near the tourist attractions of the area. Everything about the hotel was up to par. Nothing negative that stood out.
Stayed 2 nights in Jul 2022
Response from 코업시티호텔성산 on 1 Aug 2022
Hello. Thank you for your comments. We will try our best to make good memories with you. Thank you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from 코업시티호텔성산 on 19 Jul 2022
안녕하세요. 고객님 소중한 의견 감사드립니다. 고객님 여행에 소중한 추억이 될 수 있도록 노력하겠습니다. 항상 건강하세요. 감사합니다.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Closed to Seungsan however bathroom and shower are tiny. Smell from AC really bothering me.
Stayed 1 night in Jul 2021
Response from COOPCITY HOTEL SEONGSANG on 22 Jul 2021
Hello. Thank you for your comments. We apologize for the inconvenience during your stay. We will try to improve the problem. Thank you.

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from 코업시티호텔성산 on 2 Mar 2021
안녕하세요. 고객님 소중한 의견 감사드립니다. 고객님 여행에 소중한 추억이 될 수 있도록 노력하겠습니다. 항상 건강하세요. 감사합니다.

6/10 Okay

Hyejung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shower booth walls were dirty and the room was smaller than I thought. The blanket has lots of holes.
Stayed 1 night in Aug 2020
Response from COOPCITY HOTEL SEONGSAN on 3 Sept 2020
Hello. Thank you for your comments. We apologize for the inconvenience during your stay. We will try to improve the problem. Thank you.

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value for money. Property is clean and neat at great location. 최강 가성비. 호텔이라는 이름이 전혀 아깝지않게 꺠끗하고 친절하세요. 거기가 성산 바로 근처라는 좋은 위치까지!!!
Stayed 1 night in Jun 2020
Response from 코업시티호텔성산 on 29 Jun 2020
안녕하세요. 고객님 소중한 의견 감사드립니다. 고객님 여행에 소중한 추억이 될 수 있도록 노력하겠습니다. 항상 건강하세요. 감사합니다.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great with good view from the roof top from the room top there was great view to the crater sea. The 7/11 inside the property came in handy as well.
Stayed 1 night in Jun 2020
Response from COOPCITY HOTEL SEONGSANG on 29 Jun 2020
Hello. Thank you for your comments. We will try our best to make good memories with you. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from 코업시티호텔성산 on 24 Jun 2020
안녕하세요. 고객님 소중한 의견 감사드립니다. 고객님 여행에 소중한 추억이 될 수 있도록 노력하겠습니다. 항상 건강하세요. 감사합니다.

10/10 Excellent

Courtney, Korea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Seongsan Ilchulbong entrance and a 5-10 minute walk from Gwangchigi beach. A lovely hotel that feels new, spacious rooms with good design. They provide towels, water, coffee, hair dryer and shampoo so you have everything you need when you arrive. Hotel staff are friendly and there is parking available.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location + great view in front of beach & walking distance to Ilchurbong Sunrise Peak, the UNESCO heritage site.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Location was great. Super convenient for travellers planning to visit the sunrise peak.
Stayed 1 night in Dec 2019

4/10 Poor

Cissy S Y

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy beds, good shower. Only issues were small towels and there's a timer for the light in the bathroom, which will go off after 15 minutes and leave you in the dark.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

P

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very dirty. Below average customer service.
Stayed 1 night in Oct 2019

8/10 Good

Eva, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, conveniently located, and had free parking.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Good deal however rooftop was closed when we went.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

JIHYE

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

WK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very near Seongsan Ichulbong. Room was clean and comfortable with parking beside hotel
Stayed 1 night in Jun 2019
Response from Jinhee-Yun on 30 Jun 2019
Hello. This is Seongsan, Coop City Hotel. First of all, thank you for visiting. We offer daily service training to help you stay comfortable and provide better service. If you have a chance to visit again in the future, I will do my best to keep a better memory than the previous good experience. Again, thank you for your valuable feedback. Thank you.

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Good for sleeping, but that’s it
The location was fabulous; within walking distance to the Seongsan Ilchbung - perfect for that sunrise hike, and great views. The beds were okay, a little on the hard side for us, but the room was clean. We were extremely disappointed by the fact that the convenience store in the hotel was never open, and the bar/food lounge on the main floor was only open on one of the 3 nights we were there, and it was only open for 3 hours. The hotel supposedly had a variety of other features, all listed in the elevator, but we were unable to locate any of them. When we asked about the hot tubs on the roof, we were told that we weren’t allowed to use them. The breakfast was mediocre and mostly Korean food. We went at 9:00 by the recommendation of the front desk staff and there was barely any food. The milk was room temperature. We much preferred to eat breakfast at Dunkin Donuts or Starbucks (which are right next to the Ilchbung parking lot.)
Stayed 3 nights in May 2019
Response from Jinhee-Yun on 1 Jun 2019
Hello, this is Coopcity Hotel Seongsan. First of all, thank you for visiting. We offer daily service training to ensure that our guests stay in comfort and provide better service. I sincerely apologize for any inconvenience you may have experienced. I will forward it to the related departments and look for ways to improve it. If you have a chance to visit again in the future, I will do my best to bring you better memories than your previous experiences. Again, I would like to thank you for your valuable feedback. Thank you.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
No frills yet very convenient accommodation with super comfy beds.
Stayed 1 night in May 2019
Response from Jinhee-Yun on 17 May 2019
Hello. This is Seongsan, Coop City Hotel. First of all, thank you for visiting. We offer daily service training to help you stay comfortable and provide better service. If you have a chance to visit again in the future, I will do my best to keep a better memory than the previous good experience. Again, thank you for your valuable feedback. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Jinhee-Yun on 13 Jun 2019
안녕하십니까. 코업시티호텔 성산입니다. 먼저 저희 코업시티호텔 성산을 이용해 주시고 소중한 후기 남겨주셔서 진심으로 감사드립니다. 저희 호텔에서 편안한 시간을 보내셨다니 저희 또한 기쁘고 감사한 마음입니다. 다음에 방문 하실 때에도 변함 없이 좋은 기억 가져가실 수 있도록 최선을 다하는 코업시티호텔 성산이 되겠습니다. 감사합니다.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Every small service including a toothbrush is with a fee.
Stayed 1 night in Apr 2019
Response from moon on 3 May 2019
Hello This is Co-op City Hotel Seongsan. First of all, thank you for visiting. If you have a chance to visit again in the future, We will do our best to bring you better memories than you have already experienced. Thank you again your valuable feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Jinhee-Yun on 1 Apr 2019
안녕하십니까. 코업시티호텔 성산입니다. 먼저 저희 코업시티호텔 성산을 이용해 주시고 소중한 후기 남겨주셔서 진심으로 감사드립니다. 또한 저희 호텔에서 편안한 시간을 보내셨다니 저희 또한 기쁘고 감사한 마음입니다. 다음에 방문 하실 때에도 변함 없이 좋은 기억 가져가실 수 있도록 최선을 다하는 코업시티호텔 성산이 되겠습니다. 감사합니다.

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2019
Response from tae hwan ahn on 30 Apr 2019
안녕하세요 코업시티호텔 성산입니다. 제주에서의 소중한 순간을 저희 코업시티호텔 성산과 함께 해주셔서 대단히 감사드립니다. 저희 호텔은 유네스코 세계자연유산에 등재된 성산일출봉과 우도 사이에 위치하여 두 관광지로의 이동 및 관광이 편리합니다. 앞으로도 보다 나은 서비스를 제공해드릴수 있도록 저희 임직원 모두가 노력하겠습니다. 귀중한 시간 내어 남겨주신 이용후기 대단히 감사 드립니다.