We absolutely loved our stay at JEJU Shilla. All the staff were very friendly and helpful. Rooms were clean and hotel amenities were awesome and convenient. They had beautiful hiking/ walking path that led to a beach and it was absolutely beautiful. I would definitely stay there again!
Yunhee
於 2025 年 6 月住了 2 晚
2/10 很差
Yi
家人同遊
2025 年 7 月 15 日
不滿:整潔度、職員與服務和設施服務
The worker in this hotel not allow me to eat breakfast becauae I didn't wear formal. Haha... how funny! It‘s my vacation time and I have to wear formal😂
Yi
於 2025 年 7 月住了 5 晚
10/10 優異
JUDY
多人同遊
2025 年 7 月 1 日
讚好:整潔度、設施服務和住宿狀況
All staff was super friendly and prompt!
I loved the whole property especially the view!
JUDY
於 2025 年 6 月住了 2 晚
10/10 優異
Seongah
2025 年 6 月 23 日
讚好:設施服務和住宿狀況
Seongah
於 2025 年 6 月住了 2 晚
10/10 優異
byungsoo
2025 年 6 月 23 日
讚好:整潔度、設施服務和住宿狀況
푸근하고 편안하게 쉴 수 있는 분위기
byungsoo
於 2025 年 6 月住了 1 晚
10/10 優異
JEE SOO (Seoul)
2025 年 6 月 21 日
讚好:整潔度、設施服務和住宿狀況
JEE SOO
於 2025 年 6 月住了 3 晚
4/10 欠佳
Christopher
伴侶同遊
2025 年 6 月 8 日
讚好:整潔度和設施服務
This could be a lovely hotel, however, it is ruined by rules and clipboard police staff enforcing them around the pool area.
The rest of the staff are lovely and professional, however, the pool staff wouldn't be amiss in North Korea.
Children been told off for not wearing arm bands when they are able swimmers or for using a mask instead of goggles are just some of the petty rules this hotel enforces on its customers.
The hotel was nowhere near full with plenty of sunbeds around the main pool but if you didn't reserve a bed the clipboard police would be over to lecture you about the rules.
Even with a reservation they try to move you after 90 minutes as it has been reserved (by who? And why can't they use the one next to us? Or one of the nearly 40 free and empty ones?).
We were sitting in the pool when we were summoned to the side - we seriously thought something bad had occurred and they'd searched for us. No, simply to be told we needed to move.
Whilst we persisted that we can stay on our bed and they relented they still swiped up our towels when we were next having a dip meaning we had to trudge back across the complex for fresh towels.
Another day, we were unable to reserved a bed at 4.20 despite there being at least 20 unreserved. Even trying to sit on one and a clipboard will arrive within seconds to whisk you off them.
There is another pool but this is charged at £12 for 2 hours. Unfortunately it is still patrolled by the police. Literally 1 minute overs
Christopher
於 2025 年 6 月住了 4 晚
10/10 優異
Dianne
家人同遊, 伴侶同遊
2025 年 6 月 4 日
讚好:整潔度、設施服務和住宿狀況
Little outdated but great luxury accommodation.
Dianne
於 2025 年 4 月住了 2 晚
10/10 優異
Seowon
2025 年 6 月 2 日
Seowon
於 2025 年 5 月住了 1 晚
8/10 不錯
Lucas
2025 年 5 月 10 日
讚好:整潔度、職員與服務和住宿狀況
The room needs renovation. The AC didn’t work at all — good thing we were there in early May with mild weather.
Lucas
於 2025 年 5 月住了 3 晚
10/10 優異
Hee Jin
親子同遊
2025 年 5 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
직원분들 정말 친절하시고, 조식이 훌륭합니다.
Hee Jin
於 2025 年 3 月住了 1 晚
10/10 優異
EUNJOONG
2025 年 4 月 26 日
EUNJOONG
於 2025 年 4 月住了 2 晚
10/10 優異
SOO JUNG
家人同遊
2025 年 4 月 26 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
SOO JUNG
於 2025 年 4 月住了 1 晚
10/10 優異
Goeun
2025 年 4 月 25 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Goeun
於 2025 年 4 月住了 1 晚
2/10 很差
Hyang Ja
2025 年 4 月 24 日
Hyang Ja
於 2025 年 4 月住了 2 晚
10/10 優異
Jaeho
家人同遊
2025 年 4 月 23 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
너무 좋죠. 제주 숙박지 중 최고
Jaeho
於 2025 年 1 月住了 1 晚
10/10 優異
jeong
家人同遊
2025 年 4 月 22 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
jeong
於 2025 年 4 月住了 1 晚
6/10 一般
James
家人同遊
2025 年 4 月 20 日
讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
Really disappointing!
We stayed for 3 nights in April. The hotel is a little run down. The restaurants are not good enough for a 5 star hotel. Both the Korean and Japanese restaurants are average at best. The ambience is terrible. The food ok. We are a family of vegetarians, at the Korean restaurant we were served a side with prawns in and a chicken soup. I find this absolutely not acceptable. The dinner was a vegetarian set menu.
Not sure I would stay here again.
James
於 2025 年 4 月住了 3 晚
10/10 優異
Bhoopalam G
家人同遊, 多人同遊
2025 年 4 月 20 日
讚好:整潔度、職員與服務和住宿狀況
A class apart
Bhoopalam G
於 2025 年 4 月住了 2 晚
10/10 優異
Jaisimha
家人同遊
2025 年 4 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location... Property is very well maintained. Fabulous amenities. Definitely better than 5 star - should be 7 star at least!