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Reviews of Cozybox Guesthouse

2.5 out of 5
Cozybox Guesthouse
48, Ewhayeodae 7-gil, Seodaemun-gu, Seoul, Seoul

Reviews

9.2

Wonderful

Rating 10 - Excellent. 141 out of 215 reviews" "
Rating 8 - Good. 61 out of 215 reviews" "
Rating 6 - Okay. 12 out of 215 reviews" "
Rating 4 - Poor. 0 out of 215 reviews" "
Rating 2 - Terrible. 1 out of 215 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rachel

Liked: Property conditions & facilities
Disliked: Staff & service
The property was well situated near stations and fun places and the air con worked well and the room was a good size. The reception man was nice but incompetent. The bathroom was mouldy. I didnt like how my room was a thorough fair for staff when i wasnt around. They even took my bags when i was away and put them down stairs in recpetion only 2 hours after i had checked in! Without my permission, of course.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! They were very accommodating and the breakfast was delicious! Definitely would recomend if you are looking for a place to stay.
Stayed 1 night in Feb 2020
Response from EH on 26 Feb 2020
Dear.Gust Thank you for staying Cozybox We are happy to hear that you enjoyed your stay at our guesthouse. we hope to see you again soon! Thank you !

10/10 Excellent

Catrina, Singapore

Liked: Staff & service, amenities, property conditions & facilities
Good location, with nearby shopping areas, food, convenience stalls. Near subway making easier traveling to places. Bus info provided by cozybox to places of interest as well.
Stayed 7 nights in Apr 2019
Response from EH on 8 May 2019
Dear.Guest thanks for taking your time, we as an team really appreciate it. We look forward to taking care of you and your friends next time you visit. Thank you again

10/10 Excellent

Nova, Elmhurst, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. They helped us when we have questions about going around Korea. You can borrow a lot things at the office, we borrowed adapter to charge our gadgets. Its free of charge. It was easy check-in and check out. Location was close to transportation and a lot of food places and stores. We felt safe around the area. It felt homey to us like visiting a relative's place. We will surely come back. My only wish is that they should have bigger towel in bathroom.
Stayed 5 nights in Apr 2019
Response from cozybox on 3 May 2019
Thank you very much for staying with us! We're very happy to hear that you're satisfied with our service! Really look forward to see you again. :) P.s You can get bigger towel from front desk! please ask us anytime at next visit!

10/10 Excellent

WL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Guesthouse is located in a very good location as it is surrounded by many shops and thus really convenient. Staff is friendly and approachable, room is clean and cozy. Would be good if room tissue is provided and towels to be changed automatically on a daily basis without special request. Thankyou Cozybox for the nice hospitality!
Stayed 5 nights in Apr 2019
Response from cozybox on 3 May 2019
Thank you for staying with us! :) We're very happy to hear that you're satisfied with your stay. And thank you very much for your opinion! We will continue to strive for further development.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2018
Response from EH on 5 Jan 2019
고객님 안녕하세요. 저희 코지박스를 이용해주셔서 감사합니다. 앞으로도 고객님께 만족스러운 서비스를 제공하기 위해 최선을 다하겠습니다. 감사합니다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
民宿地点非常好，就在警察局隔壁，非常好找。离梨大地铁站走路也只要五分钟。建议拿大行李的坐机场大巴，来回的路程都是下坡路，所以不必担心会很吃力。（之前有看到说要爬山坡所以很担心）早餐的饭卷分量超大，吃不完。民宿的工作人员非常友善和热心，普通的英文对话绝对没问题。我一时大意把护照遗留在明洞的一间店，她知道后，连忙帮我打电话联络对方，令当时六神无主的我非常窝心。总结来说，以后还会来这里住。也会推荐给亲友们。
Stayed 4 nights in Dec 2018
Response from enhui on 30 Dec 2018
尊敬的顾客您好 非常感谢您的评价！ 其实当时我根本帮不上忙，所以感到惋惜， 但是好幸运您找到了顺利回国我也非常高兴！ 下次来这儿我们将提供更好的服务！ 希望下次再会！

8/10 Good

Shyamali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Little Rooms
Nice clean room. I was comfortable, and there was enough room for my enormous suitcase. Room was quiet, even though the neighborhood is busy. Wi-Fi was excellent. Staff was nice and super helpful. Area is great, partly thanks to the very useful information packet the staff has compiled in multiple languages.
Response from EH on 25 Mar 2018
Dear.Guest Thank you for lovely review :) we always do our best to provide good service for our customer ! i hope to see you again next time!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the location is excellent. Staff are helpful too. Sound proof not so good, the escalator, noise from neighbour and traffic outside.
Stayed 21 nights in Dec 2017
Response from Eunhey on 18 Jan 2018
Dear.Guest Thank you for your comment :) We are too sorry to say that you weren't comfortable due to noise even we provided earplug. i would definitely have helped you if you had asked me to deal with it .... We're sorry that you've experienced this problem. we would try to improve our Soundproof system! Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 8 Jan 2017
Thank you very much!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Fantastic staff, great place to stay!
The staff was so extremely helpful and friendly, the breakfast was very yummy, and checking in and out was a breeze. The location is very nice also and they go out of their way to give you a whole pdf including directions on how to get there, maps, and suggestions for where to eat and find stores you might need nearby. The only things that made me give less than a perfect 5/5 was the shower (the handheld showerhead had a leak right where it attaches to the hose making it very weak pressure, and they also have a rainfall shower head but it doesn't have much pressure either which is typical of that type of shower) and the hard beds. Beyond those two things everything was impeccable. Well worth the cost!!
Response from jenny on 18 Nov 2016
Thank you for your comment~ We'll keep trying to make a room better for our guest :)

10/10 Excellent

lim, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Response from jenny on 18 Nov 2016
Thank you for your comment~ We'll keep trying to make a room better for our guest :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!!
Great location for shopping!
Response from General Manager on 18 Nov 2016
Thank you for your comment~ We'll keep trying to make a room better for our guest :)

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great service
Check in was done in seconds, staff was very helpful. They give you anything you need, from razors to plug adapter.
Response from General Manager on 6 Oct 2016
Thank you very much for your review! Hope you got back safely & See you again!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and the breakfast tasted really good. I will certainly stay here next time !
Response from COZYBOX on 24 Aug 2016
Thank you very much for your comment! You made us cheerful! :) We'll keep doing our best !!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's really nice to stay in cozybox
Many shops near cozybox, it is really convenient. I love the breakfast as the rice ball. Delicious!!!
Big beds
Response from COZYBOX on 24 Jun 2016
Thank you very much for your comment♥ We're really appreciated! Cause Your satisfaction is our greatest joy.

10/10 Excellent

Eva, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second Visit to This Amazing Guesthouse
As the title, this is my second time to this guesthouse. I came back for the reasonable price, convenient location, cleaned room and bath, wonderful service, and those sweet staffs over there. Definitely will stay there next time also. :)
Response from cozybox on 16 Jan 2016
Dear valued guest. Hi! Thank you very much for your second visit & Comment. I was so so happy that I could meet you again!!! and feel sorry that I couldn't see you when you leave :( Wish you good luch in 2016 and always Happy new year! ^^*

8/10 Good

Chuan Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from GAYoung on 14 Nov 2015
Thank you very much for staying with us. We'll try to make better place for our guest!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and great location
The room was a nice size, and the hotel staff were extremely friendly and helpful. They gave us great recommendations for places to eat, the best ways to get around, helped us with our requests. The hotel is well equipped with the ability to do laundry, get good drinking water, free coffee, tea, and traditional Korean treats. I would highly recommend this place to anyone looking for a great location (next to Edae and Sinchon). Be sure to get your picture taken for the photo wall before you leave!
Response from gayoung on 16 Nov 2015
Thank you very much for your comment! You made us cheerful! :) We'll keep doing our best !!!

10/10 Excellent

Lee, Selangor, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best that give you everything!
It was a great experience with Cozy Guesthouse. The location is strategic, near to Sincheon and Ehwa Women University. Great place for shopping. It is also near to the subway of Ehwa Women University within walking distance. The room is clean and equipped with everything we need. The ladies who worked there, I presume are very attentive. I stayed there because it is within walking distance to Yonsei Severance Hospital as my mum admitted hospital there. The lady there is kind enough to give me direction and printed out the colour map to guide me on how to go to Yonsei Severance Hospital and Seoul Immigration Office as well. With the price we paid which includes breakfast, the services we got definitely is more than what we expect and beyond the price we have paid. I will definitely choose to stay here again if I have the chance to pay a visit to Korea again!
Response from GAYoung on 16 Nov 2015
Thank you very much for your comment! You made us cheerful! :) We'll keep doing our best !!! See you agian!!

10/10 Excellent

Eva, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Place to Stay near Ehwa Womens University
The staffs over there was so friendly and helpful!!! The room (I stayed in the single room) is nice, a comfort bed, enough space to open two luggages at the same time, and a clean bathroom.
Response from gayoung on 16 Nov 2015
Thanks for your comment! We can contron water flow of shower. contact us anytime when you need us!! Thank you very much♥

10/10 Excellent

Jing, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Good location. Hotel is new and clean. =)
Response from GAYoung on 20 Jun 2015
Dear Valued guest. Many thanks for your comment. Hope to see you again!

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
위치는 정말 좋고 가격도 너무 저렴한데 청소 상태가 너무 안 좋습니다. 화장실 세면대랑 변기가 마치 한달 정도 사용하지 않은 것처럼 되어 있었어요.위치도 좋고 가격이 저렴해서 또 이용하고 싶지만 너무 더러워서 다시는 못 갈 것 같아요
Stayed 1 night in May 2022

10/10 Excellent

YOUNG MIN

Stayed 1 night in Jan 2022

10/10 Excellent

Jinsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
조용하고 깨끗해서 좋았습니다
Stayed 1 night in Aug 2021
Response from HK on 10 Aug 2021
안녕하세요 고객님! 소중한 후기 감사드립니다 :) 만족하셨다니 저희도 기쁩니다! 다음 번에도 편안한 하루 되실 수 있도록 노력하겠습니다 감사합니다 :)

6/10 Okay

Youngjhin

Stayed 1 night in Jun 2021
Response from HK on 8 Jul 2021
안녕하세요 고객님, 다음번엔 더 최선을 다해 편안한 숙박 되실 수 있도록 노력하겠습니다.

10/10 Excellent

Chang-Kwon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021
Response from HK on 21 May 2021
고객님 감사합니다, 다음에 또 뵙겠습니다 :)

10/10 Excellent

Hye an

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from EH on 8 Dec 2020
안녕하세요. 고객님 코지박스 입니다. 소중한 시간을 내어 후기를 남겨주셔서 감사합니다. 다음에 기회가 있다면 더 좋은 서비스로 모실 수 있도록 최선을 다하겠습니다. 감사합니다.

10/10 Excellent

YOUNG MIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from EH on 21 Sept 2020
안녕하세요. 고객님 저희 코지박스를 이용해주셔서 감사합니다. 저희 게스트하우스는 고객님의 안전과 만족을 최우선으로 생각하며 방역과 청결을 유지하기 위해 노력하고 있습니다. 다음에 기회가 된다면 또 방문해주세요 :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜춘한 곳
7층 맨 꼭대기층이라서 옥상에서 담배피기 편했습니다. 안에 깔끔하고 좋네요. 화장실 문이 유리라서 조금 민망하긴 했지만 좋았습니다. 샴푸 바디워시는 좀 싸구려에요. 옆건물이 경찰서라서 안정감이 좀 더 드네요 ^^
Stayed 1 night in Aug 2020
Response from EH on 18 Aug 2020
안녕하세요. 고객님 코지박스 입니다. 바쁜 시간을 내어 리뷰 남겨 주셔서 감사합니다. 지적해주신 부분은 좀 더 보완할 수 있도록 노력하겠습니다. 코로나가 재확산 되고 있습니다. 건강 유념하시고 기회가 된다면 또 방문해주세요. 감사합니다. 코지박스 드림

10/10 Excellent

Gyeongmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
방이랑 화장실 상태 아주 깔끔하고 관리해주시는분 너무 친절하셔서 좋았어요
Stayed 2 nights in Jun 2020
Response from EH on 29 Jun 2020
안녕하세요 고객님 코지박스 입니다. 우선 저희 코지박스를 이용해주셔서 감사합니다. 고객님께서 만족하셨다니 저희도 너무 기쁘네요! 다음에 다시 방문해주신다면 더욱 청결하고 개선된 서비스로 모시겠습니다! 감사합니다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
皆さん親切な方です
チェックインの時や滞在中、快く対応して下さって嬉しかったです。キャリーを広げる場所もあり良かったです。朝食を選べるのが有難かったです。是非また利用したいと思います。
Stayed 2 nights in Feb 2020
Response from EH on 26 Feb 2020
当ゲストハウスをご利用いただき、そしてとても繊細なレビューまで書いていただき誠にありがとうございます。また韓国へお越しになる時も、ぜひご利用ください！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今まで色々な所に泊まりましたが、冷蔵庫、冷凍庫、洗濯機、洗濯物を干す台、ハンガー、、欲しいものが全て揃っていてすごくよかったです！掃除も任意でしてもらえるし、私は掃除なしでタオルの交換だけフロントに頼みに行ってとても楽でした。 あえて言うなら、シャワールームのスリッパが多少カビて黒かったこと、洗濯機の使用方法が書かれていなかったこと。それ以外を除けば完璧だと思います。
Stayed 4 nights in Dec 2019
Response from Cozybox Guesthouse on 24 Jan 2020
お忙しい中、貴重なご意見ありがとうございます。お客様のご満足できるようなサービスがご提供できて嬉しく思います。そしてスリッパと洗濯機の件については、ご不便をおかけして申し訳ございません。改善していく所存でございます。またお越しください！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from COZYBOX on 8 Jan 2020
안녕하세요. 고객님 코지박스 입니다. 저희 코지박스를 이용해주셔서 감사합니다. 만족하셨다니 저희도 너무 기쁘네요. 다시 찾아주실때에는 더 나은 서비스로 모실 수 있도록 최선을 다하겠습니다. 감사합니다.

10/10 Excellent

Yuu, Japan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すごく清潔感がありました。 渡韓した日がすごく寒かったんですが、床暖房が、お風呂にまで着いてたので快適でした。 朝ごはんも選べて、個別に部屋の前に置いてもらえます。キンパ美味しかったです。 梨大の商店街がすぐ側にあって便利だし、隣には警察署があって安心感もあります。 また次回も利用したいと思えるホテルでした。
Stayed 1 night in Nov 2019
Response from Cozybox Guesthouse on 28 Nov 2019
とても細かいレビュー、誠にありがとうございます。当ゲストハウスで特に気を使っている点を分かっていただいて凄く嬉しいです。次回韓国をご訪問になった時もまたご利用ください。

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
清潔で、いつも快適に過ごしています。 朝ごはんがついていたり、ウォーターサーバーがあったり、 その他貸してもらえる物も多くて助かります！
Stayed 2 nights in Nov 2019
Response from Cozybox Guesthouse on 25 Nov 2019
良い評価ありがとうございます。お客様の満足できるようなサービスがご提供できてよかったです。またお越しください！

10/10 Excellent

Kyoungsook

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗해요
좀 좁아서 그렇지 깨끗하고 좋아요. 물론 좁아도 혼자지내는건 괜찮구요
Stayed 1 night in Nov 2019
Response from Cozybox Guesthouse on 22 Nov 2019
좋은 후기 남겨주셔서 감사합니다 :) 앞으로 더 좋은 경험 제공할 수 있도록 노력하겠습니다.

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019
Response from EH on 21 Nov 2019
Dear,Guest Thank you for staying Cozybox We hope to see you next time :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from cozybox on 3 Nov 2019
Thank you for visiting our guesthouse. I look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Cozybox Guesthouse on 3 Oct 2019
Thank you very much for your review :) We are happy that you are satisfied. We hope to see you again next time!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2019
Response from EH on 2 Oct 2019
Dear.Guest Thank you for staying Cozybox Your satisfaction is our greatest joy. We look forward to meeting you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
엄청 좋았습니다!
이화여자대학교에 볼일이 있어서 갔는데, 숙소와 가까워서 매우 좋았습니다. 주변에 상권도 많이 있어서 식사하기도 편했구요. 방도 매우 깨끗하고, 화장실도 깨끗했고, 사장님도 친절하셔서 매우 기분좋게 잘 있다가 갑니다. 아침 주먹밥도 맛있었어요!
Stayed 1 night in Aug 2019
Response from CozyBox on 31 Aug 2019
안녕하세요. 코지박스 입니다. 저희 코지박스를 이용해주셔서 감사합니다. 만족하셨다니 저희도 너무 기쁘네요. 다시 찾아주실때에는 더 나은 서비스로 모실 수 있도록 최선을 다하겠습니다. 감사합니다.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックアウトの時に、“不便なことはありませんでしたか？”と声をかけていただいて、気分良かったです。
Stayed 4 nights in Aug 2019
Response from Cozybox GH on 17 Aug 2019
このたびはご利用いただきありがとうございました！ 嬉しいお言葉ありがとうございます。 またのご利用心からお待ちしております!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
いつもどのスタッフの方も親切で優しくて、ホテルも綺麗で使いやすくて何回もリピートさせて頂いています。
Stayed 2 nights in Aug 2019
Response from Cozybox GH on 17 Aug 2019
いつもご利用ありがとうございます! これからもお客様が快適に過ごせますよう頑張りますのでよろしくお願いします。

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Response from EH on 16 Aug 2019
안녕하세요. 고객님 코지박스 입니다. 저희 코지박스를 이용해주셔서 감사합니다. 만족하셨다니 저희도 너무 기쁘네요. 다시 찾아주실때에는 더 나은 서비스로 모실 수 있도록 최선을 다하겠습니다. 감사합니다.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from 코지박스 on 8 Aug 2019
코지박스를 이용해주셔서 감사합니다. 더 나은 서비스를 제공해 드리기 위해서 노력하겠습니다. 다음에도 꼭 방문해주세요. 좋은 하루 되세요

10/10 Excellent

hyung are

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
숙박시설 깨끗하고 친절함
지방에서 올라온 중학생 여자 조카와 여동생이 함께한 서울 1박 여행을 쾌적한 코지에서 숙박해서 즐거운 여행이였습니다..
Stayed 1 night in Jul 2019
Response from EH on 7 Aug 2019
안녕하세요. 고객님 코지박스 입니다. 저희 코지박스를 이용해주셔서 감사합니다. 즐거운 여행이 되셨다니 저희도 너무 기쁘네요 :) 다음번에 찾아주시면 더욱 개선된 서비스로 모시겠습니다. 더운날씨 건강 조심하세요!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
深夜遅くのチェックインにも対応してくださりとても助かりました。ドアが開けられず困っていた時にエレベーターで上がって開けてくれたのもありがたかったです。立地もとてもよいので、また利用したいです。
Stayed 1 night in May 2019
Response from コージーボックス on 27 May 2019
当ゲストハウスをご利用頂き、誠にありがとうございます。次回またお会いできることを楽しみにお待ちしております。><

10/10 Excellent

Lai Kwan Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from cy on 27 May 2019
Thank you very much for your review! We are happy that you are satisfied. We hope to see you again next time!

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from EH on 27 May 2019
Dear.Guest Thanks for your positive review! It means so much. We hope to hear from you again if you ever come Seoul!