2/10 很差
真實旅客
2017 年 3 月 16 日
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
入住時 客房未有準備好，雖然counter 的人友善，但是空調很嘈而且壞了。晚上507房更有鍵盤輸入和mouse 的聲音 可怕得很。 忍不住凌晨check out 了 跟couter 說換房 卻而非常差的態度對待。說明天才可以換。打上hotels.com 說退錢 酒店表示不能退。而且第二次查詢，更說我的booking沒有了。 第三次查詢酒店更不接hotels.com 的電話。勸免想住這酒店的人打消念頭。
When I want to check in, the hotel said the room is not ready. Although their services is good in morning, the air con is broke at midnight, there are even keyboard and mouse click sound in midnight, which is very terrify in room 507.I want to change the room but he used very bad attitude to said is room can change for you now. So I check out at midnight .I called hotels.com for refund but fox hotel said they cant. Second call the hotel said there is no my booking. Third time the hotel even fun hang on the call. The one who try to choose this room, cancell it, is reli a bad decision.
