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Reviews of Oriens Hotel & Residences

3.5 out of 5
Oriens Hotel & Residences
50, Samil-daero 2-gil, Jung-gu, Seoul, Seoul

Reviews

8.6

Excellent

Rating 10 - Excellent. 373 out of 820 reviews" "
Rating 8 - Good. 337 out of 820 reviews" "
Rating 6 - Okay. 87 out of 820 reviews" "
Rating 4 - Poor. 17 out of 820 reviews" "
Rating 2 - Terrible. 6 out of 820 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel just on the outskirts of Myeongdong. Only a few minutes walk from the main Myeongdong shopping street where you can go for all your beauty products and late night street food. Room was very spacious and clean and the staff were very helpful and polite.
Stayed 5 nights in Mar 2024
Response from Front desk on 28 Mar 2024
Thank you for your precious review.

10/10 Excellent

Vilma, Winter Garden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite, nice, helpful, english speaking staffs. Walkable shopping and dining choices. Hotel is in Meongdong area which is nice, you're close to the action yet the hotel is quiet and close to nature. I highly recommend this hotel.
Stayed 4 nights in Feb 2024
Response from Oriens Hotel&Residences on 4 Mar 2024
Thank you for your review.

10/10 Excellent

Lorenzo, APO

Stayed 1 night in Jan 2024
Response from Oriens Hotel&Residences on 8 Feb 2024
Thank you for your review.

10/10 Excellent

Haminatu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service 👏 Very helpful staff. Definitely recommend
Stayed 10 nights in Nov 2023
Response from sarah on 23 Nov 2023
Thank you for your precious review.

10/10 Excellent

marty

Stayed 1 night in Nov 2023
Response from Oriens Hotel&Residences on 30 Dec 2023
Thank you for your review.

8/10 Good

Yoomi, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Steps away from subway that takes you everywhere. Close to shopping markets. Property is old and needs some upkeep.
Stayed 14 nights in Oct 2023
Response from Oriens Hotel&Residences on 24 Oct 2023
Thank you for your precious review.

8/10 Good

Erin, Chino

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Oriens Hotel&Residences on 23 Oct 2023
Thank you for your precious review.

10/10 Excellent

Thinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Myeong dong and too many restaurants close by. Staffs very friendly.
Stayed 3 nights in Aug 2023
Response from Oriens Hotel&Residences on 25 Aug 2023
Thank you for review.

10/10 Excellent

Teofilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Staff are very helpful. We enjoyed our stay.
Stayed 5 nights in Aug 2023
Response from Oriens Hotel&Residences on 20 Aug 2023
Thank you for your stay.

10/10 Excellent

Jackeline

Stayed 2 nights in Jul 2023
Response from Oriens Hotel & Residences on 6 Aug 2023
Thank you for choosing Oriens Hotel&Residences!

8/10 Good

Josie

Liked: Cleanliness, staff & service
We had three beds and two rooms with a kitchen and laundry. The laundry is small and takes a while. Not sure if this is normal for Korea. The bathroom is small but doable. But you can tell it needs to be remodeled. When you leave, you do have to walk a bit to the subway station and make sure you know there is a basement level that is an entry way. We walked uphill to the lobby and it’s actually on the 4th floor! It takes about 15 mins to walk to Myeongdong market.
Stayed 3 nights in Jun 2023
Response from Oriens Hotel&Residences on 13 Jul 2023
Thank you for your comment.

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service
Its a good property with really nice and helpful staff. Rooms and beds very comfy. Just an older hotel so some fixtures are outdated
Response from sarah on 3 Jul 2023
Thank you for your precious review.

10/10 Excellent

Dean, Fullerton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great things are: The front desk staff is very nice and speak English. The front desk arranged a taxi and shuttle when we needed it. Our deluxe suite 2 bedroom was very quiet, equipped with kitchen and washer/dryer. The TV was pretty good and surprisingly the Netflix worked. The housekeeper cleaned the room daily. 4 free bottles of water daily. The hotel is very close to Chungmuro subway station so one can travel from there. Close by, there is a GS25 and Emart. Walking distance to the Namsan cable car and Myungdong district. Seoul station and Lotte Mart are not far by subway. Minor quibbles: the washer/dryer took 5 hours to wash/dry the clothes. Due to use of air conditioner and washer/dryer, the circuit breaker would go off, and then the front desk staff showed us how to switch it back on, and we had to flip the switch several times. But it always switched back on. There is no restaurant or buffet in this hotel, which is not what their website says. But this wasn’t a big deal for us.
Stayed 13 nights in Jun 2023
Response from Oriens Hotel&Residences on 1 Jul 2023
Dear guest,Thank you for your comment.

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms, in a great location, with walking distance to subway
Stayed 21 nights in Jun 2023
Response from Oriens Hotel&Residences on 30 Jun 2023
Dear guest,Thank you for your comment.

10/10 Excellent

Casandra

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was easy to get to. The staff was very friendly and the room was cleaned everyday.
Stayed 4 nights in Jun 2023
Response from Oriens Hotel&Residences on 29 Jun 2023
Dear guest,Thank you for your comment.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in May 2023
Response from Oriens Hotel&Residences on 21 Jun 2023
Thank you for choosing Oriens Hotel&Residences.

8/10 Good

Zhi Siang Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Generally this is a pretty nice hotel. It is convenient and walkable to subway station, especially Chungmuro station. There is a Emart24 nearby which you can get your necessities conveniently. Walkable to Myeongdong Night Market but requires you to cross 3 streets.
Stayed 6 nights in Jun 2023
Response from Oriens Hotel&Residences on 16 Jun 2023
We appreciate your feedback.

2/10 Terrible

Anna

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
가족여행으로 적합하지 않음
4인가족이 오랜만에 한국방문에 미국에서 이미 사진과 리뷰를 보고 결정을 한것이었는데 첫날 밤에 들어가서 곰팡이냄새가 나는 방을 배정받고 다시 바꿔주신 곳도 여전한 냄새에 13일의 계획을 채우지 못하고 바로 다음날 다른곳으로 옮겼어요. 일하시는 분들은 친절하신데 저희는 만족하지 못하고 여정이 긴 외국 분들에게 맞는곳인듯 해요
Stayed 13 nights in May 2023
Response from thom on 12 Jun 2023
We apologize for any disappointment.Thank you for your comment.

8/10 Good

Ja Eun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023
Response from jaden on 20 May 2023
고객님. 저희 호텔을 이용해 주셔서 감사합니다.

6/10 Okay

Chantee, London

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Our stay here was just average. The location was convenient to transport and local activities. However the quality of the room and amenities was lacking. There is no sunlight as the windows were overlooking an enclosed alley nor was there any air flow other than the one fan in the kitchen. Bathroom was extremely tiny and flooded when the tub drain was released. This needs a major upgrade. Even asking staff for one additional towel to clean the wet floor resulted in two calls and a lengthy explanation.
Response from jaden on 11 May 2023
We apologize for the inconvenience caused to you.

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay, recommended
Everything about staying here was perfect, we did not eat in the restaurant at all so can't review that. Reception staff were friendly and helpful. The 2 bedroomed apartment was better than expected, had everything we needed, it all worked perfectly, cleaners were great, beds comfortable, good shower and plenty of space. I will reccomend this place to anyone staying in Seoul. Smaller bedroom had no window and was very warm even with the air-conditioning.
Stayed 10 nights in Apr 2023
Response from jaden on 4 May 2023
Thank you for your comment.

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service
Good location and perfect size for families.
Stayed 6 nights in Apr 2023
Response from jaden on 22 Apr 2023
Thank you for your comment.

10/10 Excellent

Dona, Downey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staffs were very kind and helped for ordering/delivering food service.
Stayed 10 nights in Mar 2023
Response from sarah on 12 Apr 2023
Thank you for your precious review.

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Response from sarah on 22 Mar 2023
Thank you for your precious review

8/10 Good

Connie

Response from Oriens Hotel & Residences on 6 Mar 2023
Thank you for choosing Oriens Hotel & Residences.Hope you enjoyed the stay. Looking forward to welcoming you some time again.Thank you.

8/10 Good

Lawrence

Stayed 2 nights in Dec 2022
Response from thom on 19 Dec 2022
Thank you for your precious review.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and friendly Room generous and clean
Stayed 7 nights in Dec 2022
Response from jaden on 17 Dec 2022
Thank you very much.

10/10 Excellent

Cindy

Stayed 1 night in Dec 2022
Response from jaden on 12 Dec 2022
고객님. 감사합니다.

10/10 Excellent

R.Venugopal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and is situated in a really good location that is close to many tourist hotspots like Myeongdong and Insadong. The staff are also very friendly and helpful. I would stay here again for my next trip :) - Vidya
Response from sarah on 30 Nov 2022
Thank you for your precious review.

10/10 Excellent

ok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Nov 2022

8/10 Good

Sangjun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located center of Seoul. Good location
Stayed 1 night in Nov 2022
Response from jaden on 18 Nov 2022
Dear guestThank you for your message.We are looking forward to see you soon.Warm regard.

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and staff is wonderful and helpful! My only complaint is the noise from other rooms.I would like to recommend this hotel for its location and staff.
Stayed 3 nights in Oct 2022
Response from thom on 1 Nov 2022
Thank you for your precious review.

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unclean, window doesn’t go anywhere so no natural light. Swarms of flies in the room when I moved in, more and more flies every day. Moved to an airbnb after 3 days.
Stayed 10 nights in Oct 2022
Response from thom on 27 Oct 2022
Thank you very much for leaving a review. Oriens Hotel & Residence will always strive to provide better service. thank you.

8/10 Good

Sylvester

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotels was able to arrange airport transfer. Check-in was fuss free. Place was clean. Gym was surprisingly decent. Staff aided us in ordering food, and printing documents with no questions asked. The only downside is the walking to shopping area and public transport. But the price was good as a result, so I can't complain!
Stayed 3 nights in Oct 2022
Response from jaden on 23 Oct 2022
Thank you very much.

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Sep 2022
Response from thom on 15 Oct 2022
고객님의 소중한 후기 감사합니다.

6/10 Okay

Karen

Liked: Amenities
Disliked: Cleanliness
Pros: roughly 4 mins from Chungmuro Station, 2 mins from the closest convenience store, 1 min from the police station. The gym was decent and clean. Cons: I stayed on the 3rd floor and accessed the 1st floor to enter/exit the hotel and oh boy those floors have that “old building” stinky smell that you would want to puke. There were hairs on the bathroom floor in my room. The female staffs at the front desk did not smile when greeting customer and when I dropped off my luggage early because I had an red eye flight, the look on their faces was displeased. However the gentleman who helped me brought my luggages to my room was cheerful and helpful.
Stayed 3 nights in Aug 2022
Response from thom on 17 Aug 2022
Thank you for your precious review.

10/10 Excellent

Hyunsun

Stayed 1 night in Aug 2022
Response from thom on 14 Aug 2022
소중한 후기 감사합니다

10/10 Excellent

KHAI, MILTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staffs, location and cleanliness.
Stayed 6 nights in Jul 2022
Response from jaden on 25 Jul 2022
Thank you for your comment. We'll anticipate your next visit.

10/10 Excellent

Dion

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel for the price.
Stayed 3 nights in May 2022
Response from Sarah on 11 Jun 2022
Thank you for your precious review.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service from Dani Park
Due to my flight schedule changes, I was force to stay one extra night without prearrangement, I went down to front desk and Mr. Dani Park, the sales manager, was so very helpful; he completely help me out with his professional and friendly service, big gratitude to him. Hotel location was very close to subway station Line 3 and 4, only about 4 minutes walk.(if you take airport railway to Seoul station, transfer to Line 4 and get off on Chungmuro station, which is the 3rd station from Seoul station.,) Also you can walk to Myeongdong, it's about 10 to 15 minutes walk. The room is clean and spacious, cleaning lady clean the room every day with a friendly smile. I will stay here again on my next visit.
Stayed 11 nights in May 2022
Response from Sarah on 11 Jun 2022
Thank you for your precious review. We hope to see you again. Thank you.

8/10 Good

Woosang

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2021
Response from Sarah on 22 May 2022
소중한 후기 감사드립니다

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020
Response from kate on 25 Jul 2020
Thank you for your comment

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
Response from EVELYN on 3 May 2020
Thank you for your comment

10/10 Excellent

David, Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and staff very helpful. Rooms are good size and beds comfortable
Stayed 4 nights in Jan 2020
Response from snow on 23 Jan 2020
Thank you for your comment

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here and let me tell you every time we visit we will stay here. Yes, is it a bit outdated? Definitely, but the goods outweigh this single problem. This place is located in between the Myeongdong station and the chungmoro station which you can access through their two exit and entrances. We loved using the chungmoro station as it takes us everywhere and is a literal 5 minute walk. It’s located across from our favorite hanbok place “Mimi Hanbok” and is a minute away from the bukchon village which has the best peach tea in Seoul. We also love how convenient it was from Myeongdong which we ended up in every night. The view of Namsan Tower from the rooms especially as you get on the higher floors is pleasant. This makes for those morning pictures a breeze and a good view. Now onto the room itself. The pillows and blankets are like clouds! Such a good feeling after an entire day out! Also the layout for a room that we get with two bedrooms and a kitchen area with living room is a dream and honestly the space is perfect for fitting all the luggage’s we bring. The bathroom could use a bit of an upgrade but again that’s a minor detail I overlook for all the great. The shampoo is the best that and the water make my hair feel so soft. Call me crazy but it’s true. Lastly the people who work here are so nice, helpful, and accommodating. The cleaning personnel is the best. So sweet and we never have to worry about anything!
Stayed 4 nights in Jan 2020
Response from evelyn on 18 Jan 2020
Thank you for your comment

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Great size,functional, but could be cleaned better
We booked 80m2 (2 rooms combined) flat for 4 nights. Pros: - great service, very friendly staff, always helpful - close to Subway, bus and taxi stops - unit we booked was perfect for 3-4 pax family Cons: - We had to wash cutleries and kitchen equipment again since they were not cleaned properly before our stay - cupboards, shelves were dirty and had oil stains from previous guests - hotel slippers were not new, they were used before - room has a window facing hotel corridor and it doesn't have a proper curtain and the corridor light goes straight in the room at night All in all it was a great fit for our family and good value for money. We would stay in this hotel again but would be nice to see some improvement at cleanliness.
Stayed 4 nights in Nov 2019
Response from DALE on 2 Dec 2019
Thank you very much for your comment.

8/10 Good

GN

Travelled with family
Liked: Cleanliness, staff & service
Overall it was a good property; staff were helpful and friendly; room was clean and comfortable. However, I would definitely preferred to have a room with window overlooking outside instead of a room in the basement (no view).
Stayed 7 nights in Nov 2019
Response from evelyn on 24 Nov 2019
Thank you for your comment

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from evelyn on 2 Nov 2019
Thank you for your comment

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful throughout. Rooms were spacious and comfortable and the location was perfect for getting around the city as it was within walking distance of many subway and bus stops
Stayed 10 nights in Oct 2019
Response from Dale on 18 Oct 2019
Thank you for your comment

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment close to Myeongdong
The location is a 5 minute walk from the start of Myeongdong strip, so away from the hustle and bustle, perfect for a quite nice sleep. The room was specious, clean and had all the facilities to cook your own meals, with washing machines to do laundry. Getting to the hotel was easy enough, 5-7 minute walk from Chungmu-Ro station with a slight uphill walk close to the hotel, which can be difficult of your a traveller with lots of luggage. Staff were friendly and helpful, which made the whole stay nice. Would definitely stay here again if we’re back in Seoul.
Stayed 4 nights in Oct 2019
Response from evelyn on 13 Oct 2019
Thank you for your comment