La Virgen Serpentario Hotels

"We had a lovely stay at the hotel, which was conveniently located just a short hop from the airport. The dining options and bar were great, and we really enjoyed the delicious breakfast the next morning. Overall, it was a fantastic experience!"

"This place could truly be excellent, however they just missed the mark in a few areas. 1) The restaurant food quality was almost good but they used toxic seed oils in everything. 2) We booked the sauna only to find it turned off and no towels for us. We turned it on ourselves, told staff to push our appointment back to the next half hour block. One hour after turning the sauna on it was 46°C inside, we hadn’t broke a sweat & staff came by to ensure we didn’t over stay our time limit. We promptly received a bill, nobody asked about our experience. NOTE: our suite was right beside the sauna and I did not see anyone else enter after us. 3) In our suite all the bathroom racks & hangers were not secured and would fall off & the large soaker tub drain plug leaked so much we had to keep the tap running to maintain water levels. 4) In Costa Rica, the land of cacao they serve toxic Hersey’s chocolates (this one may seem petty but that stuff straight up contains aluminum and that country has organic local chocolate everywhere) "

"The property is impeccable and perfectly maintained. Utmost care given to cleanliness and maintaince. Perfect! The views are astounding. The restaurant staff and food far exceeded my expectations! Quality is the standard . My only concern would have been for an easier method to contact the office ."

"We could relax at the lodge. Meals were delicious and the staffs had wonderful hospitality. I wish I could get a little larger bath towel."

"I enjoyed the calmness of this location. The view was beautiful. The staff was super nice and helpful."

"Most relaxing and private location "

"Two nights ago I checked into this hotel after finishing a long white water rafting tour while on my way to San José. The property itself is pretty. It might be fine for people who want to stay on a resort property and not go out to explore the real Costa Rica. For a one night stop, however, this was easily the worst choice of my entire trip. From the moment I pulled into the loading area the process became ridiculous. I checked in, walked all the way to a room at the very back of the property, then had to walk all the way back to reception to ask for something closer. After that I returned to the first room, gathered my things, walked to the new room, then walked back again to return the first key. Then I had to go back to my car, drive to their parking lot, and walk all the way back through the pathways again. It took one hour and twenty minutes just to get into the room. Signage exists, but in several places where you actually need it, it’s missing. I constantly had to ask people for directions. The room had no television and no refrigerator. Every time someone walked past, the entire room shook because four rooms sit on one large platform. I also watched elderly guests and people using canes struggling up the stairs and along the long pathways. I hated my stay here. Anyone with mobility issues should absolutely avoid it."

"pathways and cover"

"Entire place was great!! Must see. "