Bear Creek Falls Retreat-Miniature Golf, Indoor and Outdoor pool, WIFI, Hot Tub! 賽維爾維爾區

Q: Bear Creek Falls Retreat-Miniature Golf, Indoor and Outdoor pool, WIFI, Hot Tub!是否寵物友善住宿？

否，此住宿恕不接待寵物。

Q: Bear Creek Falls Retreat-Miniature Golf, Indoor and Outdoor pool, WIFI, Hot Tub!的登記入住時間是？

登記入住時間於 16:00 開始。

Q: Bear Creek Falls Retreat-Miniature Golf, Indoor and Outdoor pool, WIFI, Hot Tub!位於哪裡？

這間木屋位於在山區，距離好萊塢蠟像館 4.9 公里，而且距離泰坦尼克博物館和皮格佛格島不到 10 公里。皮金福奇勒孔特中心和沃爾登斯溪亦於 10 公里內。

10/10 優異

Millie S.

2025 年 4 月 24 日

讚好：整潔度

Piece of Happiness

Great cabin with all the extras!!

於 2025 年 4 月住了 3 晚

2/10 很差

Mary J.

2025 年 1 月 5 日

不滿：整潔度

Bear Creek Retreat

I brought my family here for a weekend away. 2024 was a hard year for us. Cancer, car accident and just life wore us down. We arrived to find no pool as the ad suggested. The internet did not work the entire weekend. I called about that, was told that the “owner of the cabin changed the password and did not give it to the property management so we were out of luck. The last evening there, we seen a roach (I have pictures to prove). Just a horrible experience overall and not one I’d suggest. So much for our GOOD FOOT FORWARD family vacation. The owner and the property management company need to really get it together so no other family goes through that. And for the pool, the ad suggests that it is a private pool when it is not, it’s a community pool with freezing water! I was told the pool says community but I read the contract and it does not say that at all. Good luck to the next family who rents this cabin!

於 2025 年 1 月住了 2 晚

4/10 欠佳

Jeff B.

2024 年 7 月 7 日

Air conditioner needs replacing

Problems with air conditioning. It took more than 24 hours for someone to come out to repair. Also, things like dishwasher packs wasn’t stocked very well. We got two.

於 2024 年 7 月住了 3 晚

8/10 不錯

Ryan T.

2024 年 6 月 3 日

讚好：整潔度

Mostly good

We were vacationing with 2 other families. On the map when we booked it, it looked like we were just a few cabins away. Upon receiving or emails, we were about half a mile away with big hills in between us. The internet did not work right for the entire week. The office tried to get it fixed. The internet provider came out a couple of times and even replaced and moved some of the equipment. It still didn’t fix the problem. I own my own business and needed to check on things. My daughter just graduated from nursing school and needs to study to pass her board exam. Because cell service was not good, we had to make other daily arrangements to get on the internet which was a pain. The cabin itself was great. The office tried to rectify the situation. But in the end, we needed the internet, and it wasn’t available to us.

於 2024 年 5 月住了 6 晚

10/10 優異

Alisia J.

2024 年 4 月 5 日

讚好：整潔度

Bear Creek Lodge

This property was beautiful. Very clean and well stocked with kitchen appliances and amenities. The beds were very comfortable. We really enjoyed our stay.

於 2024 年 4 月住了 3 晚

10/10 優異

Courtney S.

2024 年 3 月 15 日

讚好：整潔度

Great location and space for a family

The cabin was perfect for our family getaway and very spacious. We enjoyed the golf, hot tub and pool table amenities as well. The location is close to both Pigeon Forge and the Smoky Mountain National Park. A great perk was also the ability to use a free daily ticket, which we used for Dollywood.

於 2024 年 3 月住了 5 晚

8/10 不錯

Lisa H.

2023 年 12 月 18 日

讚好：整潔度

Good caniny

The beds were not comfortable. VERY firm. After the second person took their shower daily, the rest of the family had to take cold showers. The cabin is nice. It was decorated beautifully for Christmas

於 2023 年 12 月住了 3 晚

10/10 優異

Maria R.

2023 年 11 月 30 日

讚好：整潔度

Best place ever

Everything was really good. Nice place Everything was really close. The cabin was excellent.

於 2023 年 11 月住了 4 晚

8/10 不錯

Katie T.

2023 年 8 月 22 日

讚好：整潔度

Great getaway

Well maintained property with plenty of space. Our teens and tweens loved the pool table and arcade games. Great porches for sitting and relaxing.

於 2023 年 8 月住了 2 晚

10/10 優異

Lesa C.

2023 年 7 月 7 日

讚好：整潔度

Great location

I would stay there again!

於 2023 年 6 月住了 5 晚

10/10 優異

William J.

2023 年 2 月 21 日

讚好：整潔度

Fun vacation

Great place to stay

於 2023 年 2 月住了 2 晚

10/10 優異

Darren B.

2022 年 11 月 14 日

讚好：整潔度

Smokies vacation 2022

Nice property with easy access. The host answered all questions promptly we had no issues during our stay.

於 2022 年 11 月住了 7 晚

8/10 不錯

Rose S.

2022 年 6 月 30 日

讚好：整潔度

Wildfire notice

With a wildfire nearby, it would have been appropriate for the owner to call and let me know the situation. When we saw embers coming down on the property, we quickly evacuated. It would have been helpful for the host to notify out of towers the best way to evacuate, but I heard nothing from them, even after sending a message that we were leaving. Just common courtesy. Other than that, it was a nice place to stay, just better communication is needed.

於 2022 年 3 月住了 6 晚

8/10 不錯

Matthew L. (Indianapolis, IN)

2022 年 6 月 26 日

讚好：整潔度

GREAT CABIN - PERFECT LOCATION

Location can't be beat. Amenities were top notch. Had everything you could want in the kitchen. Everything was in order and clean. Most beds were great, one in the basement could use a little more support, it was good for teenagers. This cabin is best for adults with 4 bedrooms (all with KING beds) and a pull out couch. Lots of space and perfect for lager families with escape features. Two decks and a huge front porch. Hot tub, game table, and pool table were all hits with the older teenagers. Only issue is the wifi was something to be desired. It did not work most of ht time and when it did bandwidth was not optimal. It could only be used in the living room, not in basement or upstairs. Nearby cabins offered superior wifi strength at all levels of our cabin. Don't go there to work. We own our own business that is the only reason we needed it while there. With one small detractor, this is a great cabin that everyone is sure to enjoy.

於 2022 年 6 月住了 4 晚

10/10 優異

Dawn A.

2022 年 4 月 11 日

讚好：整潔度

Fun Weekend

Excellent property. My family and I enjoyed our stay. The location is close to the hustle and bustle but just far away that you can hear more than exhaust pipes when on the deck. Great stay - would stay again!

於 2022 年 4 月住了 2 晚

10/10 優異

Thomas S. (Boston, MA, USA)

2021 年 10 月 11 日

讚好：整潔度

Good cabin

於 2021 年 10 月住了 3 晚

8/10 不錯

Hope

2021 年 10 月 6 日

讚好：整潔度、設施服務和住宿狀況

於 2021 年 10 月住了 3 晚

10/10 優異

Ernest C. (Toledo, Oh)

2021 年 4 月 12 日

讚好：整潔度

Couples retreat

Very clean and inviting. Everyone enjoyed there stay. I as a travel agent will recommend this facility to my clients & friends. Looking forward to coming again.

於 2021 年 4 月住了 2 晚

10/10 優異

Jaminetta L.

2021 年 2 月 22 日

讚好：整潔度

Great Experience

We had a couples getaway and the cabin was perfect. Very clean and cozy. Can’t wait to come back.

於 2021 年 2 月住了 2 晚

2/10 很差

Dikunj D.

2021 年 1 月 2 日

不滿：整潔度

Horrible Experience

We drove from Chicago and Check-in time was listed as 3PM and we waited almost 4 hours after without any luck. We called the office and we were told cleaning unit has been contacted and it will be ready in 20 minutes but we were given false hopes and when we reached the Unit, manager said cleaning unit couldn’t make it and we had no choice but to check in to the dirty Unit on 1st night of stay. We had to clean/sanitize the entire unit/toilets ourselves in order for us to stay. When we asked for fresh linens/bedsheets, we were told that we have to do the laundry ourselves at first place until it was escalated . Seriously ???? Cleaning staff didn’t show up until next morning and soon after she left we had issues with septic tank and sewage so we couldn’t use the toilets or showers in the basement rooms during our entire stay because everything backed up in the tubs. We contacted the office several times during our stay to send the cleaning unit and NO ACTION was taken. Unit was full of bugs on the floor and we noticed it in on the beds and jacuzzi tub as well. We are very disappointed that during checkout when we reported that cleaning staff didn’t even show up to clean the bath tubs, the lady laughed as if it was some kind of joke which was so pathetic, ridiculous and so unprofessional. If I recall Correctly, I talked to Christine and Elaine from the staff. We had very high expectations for a nice Christmas vacation but it was all ruined due to horrible condition of the unit and poor customer service. :( We just hope that none of us get COVID due to the mismanagement on the bear creek staff in fulfilling the cleaning requirements as per the CDC guidelines.

於 2020 年 12 月住了 2 晚

6/10 一般

mary m.

2020 年 10 月 13 日

不滿：整潔度

Viet veterans couples reunion

Our two complaints concern health & safety. The cabin most definitely had not been deep cleaned. Lots of dust & dirt on baseboards and horribly dirty chandelier over dining table. Plus lots of crispy dead bugs in room corners on rugs & on all windowsills. Stairways are very steep from one floor to the next & not well lit. The stairs into the front entrance from the parking area are a disaster. Loose railings and inoperable solar lights make exiting in the darkness truly dangerous. We had flashlights to try to load our car in the recent rainstorm. The parking area by the steps is totally unlit. With some attention to safety, maintenance & especially cleanliness during the pandemic, we could rate our stay higher. We would not rent again without someone from vrbo checking that these issues were resolved. .As at risk elders, we expected much better conditions. The roominess was great but with COVID concerns, our stay was not satisfactory. We vacuumed & scrubbed before we unpacked. We expected the hefty cleaning fee we paid would ensure sanitary safe conditions.

於 2020 年 10 月住了 7 晚

10/10 優異

Jalissa H.

2020 年 9 月 14 日

讚好：整潔度

Perfect mountain getaway

The cabin was clean & up to date we loved our stay! :)

於 2020 年 9 月住了 2 晚

10/10 優異

Donna F.

2020 年 8 月 23 日

讚好：整潔度

Sibs get away

enjoyed

於 2020 年 8 月住了 7 晚

8/10 不錯

Lauri H.

2020 年 7 月 23 日

讚好：整潔度

Family Getaway

The location of this cabin in a gated community was perfect. It was away from the hustle and bustle of Pigeon Forge and Gatlinburg, but close enough to run in for entertainment or special meals. Our family spent most of our time hiking in the GSMNP. It was nice to return to the cabin to rest and recharge. We had plenty of bedrooms, each with an ensuite bathroom which was wonderful. We used the grill and hot tub and spent time on the back deck with morning coffee. Our granddaughter loved the pacman game which was something new for her and the men in the family enjoyed playing several games of pool. The cabin had many areas for visiting and relaxing, so if you wanted to people could separate for different activities like quiet time or game time. The only negatives were that the cabin is in need of TLC. We had issues with several plug ins not working, the faucet on the jet tub upstairs wouldn't shut off properly, the dryer quit working, the front porch railing by the steps was rotting away in places, and the light switches are in odd areas. For example the dining table light is a toggle switch on a cord in the corner of the room. When we arrived, a bit early, we found a bug exterminator truck parked out front of our cabin. I became almost nauseous for fear of bed bugs. I spoke with the bug man and a cleaning lady who both assured me this was routine spraying since we are in a wooded area. There were no bed bugs. However, I got bit by something in the middle of the night that caused a 1/2 inch blister and a 2 inch diameter red swollen area. I thought it might've been a spider, but when I called management for another issue, the lady said she had been bitten by a large black ant that had similar effects. We did see a black ant on my husband's pillow, so that may have been what bit me. That happened over a week ago and I still have a scar from it, but no real serious reactions. Oh, and whenever we called management, they were very nice and helpful. When the maintenance guy came to look at the jet tub faucet, he didn't want to try to fix it because he said he might break something. If he called a plumber, they would have to shut off the water and we would be without water for most of a day, probably, so we just didn't use the jet tub again. Overall, the cabin was very nice and we enjoyed our stay there. I would recommend this cabin, but hope the owners take time in the off season to update and repair issues.

於 2020 年 7 月住了 5 晚

10/10 優異

Andrea Z.

2020 年 7 月 14 日

讚好：整潔度

Family vacay

The property is well maintained at a nice neighborhood. Everything was very clean and we enjoyed staying there!

於 2020 年 7 月住了 2 晚

Bear Creek Falls Retreat-Miniature Golf, Indoor and Outdoor pool, WIFI, Hot Tub!