Staff weren’t very helpful. They didn’t ask for us to pay when we arrived (normally we pay before hand so we forgot too) and instead of waiting until morning we had a staff member bang on our door after midnight. We have two kids under two who were sleeping. We arranged the shuttle service to take us to the airport the following morning and they cancelled it last minute resulting in us needing to organise a taxi. Place is dirty, especially the bathroom but our main issue is staff incompetence.
It was a fantastic place good respectful people they do their best to help but the only thing that needs to improve is the communication way
Kerlos
於 2025 年 5 月住了 2 晚
10/10 優異
Ann
2025 年 5 月 1 日
讚好:整潔度、職員與服務和設施服務
This hotel is perfect for airplane layover, the staff working over there are really helpful, one of them used her personal phone help me order food.
Ann
於 2025 年 4 月住了 1 晚
10/10 優異
Florent
2025 年 4 月 28 日
Florent
於 2025 年 4 月住了 1 晚
10/10 優異
Anthony
2025 年 4 月 17 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good for close to airport well looked after👍
Anthony
於 2025 年 4 月住了 1 晚
10/10 優異
KUAN WAI
2025 年 4 月 10 日
讚好:整潔度、職員與服務和住宿狀況
KUAN WAI
於 2025 年 3 月住了 5 晚
4/10 欠佳
Yusuke
家人同遊
2025 年 4 月 3 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
空港からの送迎バスが時間通りに来ず、寒い中で1時間以上待たされました。
Yusuke
於 2025 年 3 月住了 1 晚
8/10 不錯
Peter
2025 年 3 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great friendly staff and service made my holiday very enjoyable. China is sa fabulous country.very friendly helpful & hospitable. The only inconvenience was the limited access to major metros. Very friendly people
Worst hotel experience ever. Dirty. Don’t speak English but in English says to call this number for shuttle from airport. Spent more on taxi than room cost. I hate hotels.com for not vetting these hotels better.