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The Portman Ritz-Carlton, Shanghai

5.0 star property
Luxury hotel connected to the convention centre in Jing'an with fitness centre

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Portman Ritz-Carlton, Shanghai

Photo gallery for The Portman Ritz-Carlton, Shanghai

Lounge
Indoor pool, outdoor pool, lifeguards on site
Exterior
Premium bedding, pillow-top beds, minibar, in-room safe
Meeting facility

Overview of The Portman Ritz-Carlton, Shanghai

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
The price is HK$1,136
Price available on 2024/05/04

Check out the area

Map
Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040
  • Popular LocationJing'an Temple8 min walk
  • Popular LocationPeople's Square3 min drive
  • Popular LocationThe Bund4 min drive
  • AirportShanghai (SHA-Hongqiao Intl.)29 min drive
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Room options

View all photos for Club Suite, 1 Bedroom (Club level)

Premium bedding, pillow-top beds, minibar, in-room safe

Club Suite, 1 Bedroom (Club level)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 845 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
Premium bedding
  • 1928 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Deluxe City View - King

Premium bedding, pillow-top beds, minibar, in-room safe

Club Deluxe City View - King

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Pillow menu
Premium bedding
  • 1163 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Skyline View)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom (Skyline View)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 845 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Studio, 1 King Bed (Business)

Premium bedding, pillow-top beds, minibar, in-room safe

Club Studio, 1 King Bed (Business)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Skyline View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, View (Skyline View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Skyline View)

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 1 King Bed (Skyline View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Single Beds, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds (Skyline View, High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 2 Single Beds (Skyline View, High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Studio, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Club Studio, 2 Single Beds

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 516 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Deluxe City View - Twin

Premium bedding, pillow-top beds, minibar, in-room safe

Club Deluxe City View - Twin

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 845 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Single Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
The Langham, Shanghai, Xintiandi
Pool
Spa
Parking included
Free WiFi
9.4 out of 10, Exceptional, (802)
The price is HK$1,515
per night
HK$1,766 total
includes taxes & fees
2 May - 3 May
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About the area

Shanghai

Located in Jing'an neighbourhood, The Portman Ritz-Carlton, Shanghai is connected to a shopping centre. Jing'an Temple and People's Square are notable landmarks, and the area's natural beauty can be seen at The Bund. Looking to enjoy an event or a game while in town? See what's happening at Shanghai Stadium or Hongkou Football Stadium.
Visit our Shanghai travel guideOpens in a new window

What's nearby

  • Shanghai Centre - 1 min walk
  • Jing'an Temple - 8 min walk
  • Former French Concession - 12 min walk
  • People's Square - 3 min drive
  • The Bund - 4 min drive

Getting around

  • Jing'an Temple Station - 8 min walk
  • Shanghai South Railway Station - 10 min drive
  • Hongqiao International Airport (SHA) - 21 min drive

Restaurants

  • 新邓家菜 - 5 min walk
  • Pasticceria-Confetteria - 2 min walk
  • 永宣陶艺 - 1 min walk
  • Siva Lounge - 5 min walk
  • 魚門客棧 - 5 min walk

About this property

The Portman Ritz-Carlton, Shanghai

Luxury hotel near Jing'an Temple
Located close to People's Square and The Bund, The Portman Ritz-Carlton, Shanghai provides a corner/local shop, a shopping centre on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Portman's, offers breakfast, lunch and dinner. Fitness classes are offered at the gym; the property also has dry cleaning/laundry services, car hire on-site and a bar. A business centre and 1 hot tub are available to all guests.
Other perks include:
  • An indoor pool and an outdoor pool, with a lifeguard on site
  • Limo/town car service, full breakfast (surcharge) and self-parking (surcharge)
  • An electric car charging station, express check-out and a banquet hall
  • A computer station, smoke-free property and multilingual staff
  • Guest reviews say good things about the location
Room features
All 593 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
Other amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Separate baths/showers and hairdryers
  • Wardrobes/cupboards, cable channels and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Parking and public transport

  • Self parking on site (CNY 120 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 288 for adults and CNY 144 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Portman's

Things to do

  • Fitness classes
  • Fitness centre
  • Indoor pool
  • Lifeguards on-site
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (60665 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Lifeguards on site

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Portable bath seat
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • TV/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from January 7 2024 to June 30 2024 (dates subject to change):
  • One of the swimming pools
  • Spa/Beauty services
  • Hot tub
The following facilities will be closed during the winter:
  • One of the swimming pools
The property will be renovating from 25 April 2024 to 30 April 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408.1 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately CNY 288 for adults and from CNY 144 for children
  • Self-parking fee: CNY 120 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a deadlock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Portman Ritz-Carlton Shanghai Hotel
Portman Ritz-Carlton Hotel
Portman Ritz-Carlton Shanghai
Portman Ritz-Carlton
The Portman Ritz-Carlton, Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Shanghai
The Portman Ritz-Carlton, Shanghai Hotel Shanghai

Frequently asked questions

Does The Portman Ritz-Carlton, Shanghai have a pool?

Yes, this property has an indoor pool and an outdoor pool. One of the swimming pools will be closed during the winter. One of the swimming pools will be unavailable from January 7 2024 until June 30 2024 (dates subject to change). The property will be renovating the swimming pool from April 25 2024 until April 30 2024 (completion date subject to change).

How much does it cost to stay at The Portman Ritz-Carlton, Shanghai?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at The Portman Ritz-Carlton, Shanghai on 4 May 2024 start from HK$1,136.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Portman Ritz-Carlton, Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Portman Ritz-Carlton, Shanghai?

Self-parking is available for CNY 120 per night. Limited spots are available.

What time is check-in at The Portman Ritz-Carlton, Shanghai?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at The Portman Ritz-Carlton, Shanghai?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is The Portman Ritz-Carlton, Shanghai located?

Located in Jing'an, this luxury hotel is 0.4 mi (0.7 km) from Jing'an Temple and 1.8 mi (2.8 km) from People's Square. The Bund is 2.9 mi (4.7 km) away. Jing'an Temple Station is 8 minutes by foot and West Nanjing Road Station is 11 minutes.

The Portman Ritz-Carlton, Shanghai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 329 out of 557 reviews" "
Rating 8 - Good. 159 out of 557 reviews" "
Rating 6 - Okay. 40 out of 557 reviews" "
Rating 4 - Poor. 16 out of 557 reviews" "
Rating 2 - Terrible. 13 out of 557 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

IGOR

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and safe hotel. Always stay there when I have trip to Shanghai
Stayed 2 nights in Apr 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Club Lounge were wonderful!! They really made the difference. The hotel rooms needs a renovation.
Stayed 14 nights in Mar 2024

10/10 Excellent

Jean

Stayed 1 night in Feb 2024

10/10 Excellent

Yingshi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Dec 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Bowen, Medford

Business traveller
Liked: Cleanliness, staff & service
I stayed in this Ritz many times since 2017. The property is a little bit old right now. It feels like there hasn't been any renovation since 2017. They need to spend more in CAPEX to maintain the building. The service is as good as before. Lounge food and coffee are average.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Yong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Dec 2023

10/10 Excellent

Yingshi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. The staff were kind and helpful, the area is convenient (next to multiple shopping malls and subway stations) and the rooms were very modern and clean.
Stayed 5 nights in Dec 2023