Best Western Shell Beach hotels

"Staff was friendly and helpful. However room was not clean. Carpets were dark with stains. Walls had stains on them. Bugs were seen throughout the room. Linens had hair from previous occ"

"We had some issues with the door card and had to get new ones made a few times a day. When cleaning up to leave we realized that the rooms were not fully cleaned and one of the beds had a sandal and other items under the bed. Also the pull out bed had not been made or clean bedding been placed when we went to use it. "

"I have stayed here in the past and they must have upgraded some things, it was so nice! The hot water was HOT. Love that. Very clean. Will return again! :) "

"Clean room and friendly staff"

"Delicious breakfast, clean room, quiet at night."

"Absolutely enchanting spot to relax and recharge while traveling. Our room was spacious and so adorably decorated. It felt as if we were staying with a beloved aunt. The coffee and tea bar was lovely. Pool and hot tub were clean and comfortable. My daughter loved the pool toys. It seemed like the lovely accommodations made all guests friendly and considerate. We will definitely return."

"Room is modern style, great to have a small couch, but no chest to store your stuff. But I liked it because I wanted breakfast included. There is a SPA, which I did not use, and a small gym, that no one used. Overall it's great!"

"Iconic staying for everyone exploring the Pacific Coast Highway."

"After a long drive, arriving late in the evening, I went to check in only to find that the hotel had cancelled my reservation and booked me a room at the wayfarer. There was no explanation and the staff was extremelly unempathetic. I had to repack up into the car and drive to the new hotel. I was very disappointed"