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Hard Rock Hotel Shenzhen

Photo gallery for Hard Rock Hotel Shenzhen

Featured image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Minibar, in-room safe, individually decorated, desk

Overview of Hard Rock Hotel Shenzhen

Hard Rock Hotel Shenzhen

5.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
No. 9 Mission Hills Road, Longhua New District, Shenzhen, Guangdong, 518110

Explore the area

  • Popular LocationMission Hills Ecological Sports Park5 min walk
  • Popular LocationShenzhen Guanlan Landscape and Cultural Park5 min drive
  • Popular LocationDaping Park12 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)26 min drive

Choose dates to view prices

About this area

Shenzhen

Located in Shenzhen, Hard Rock Hotel Shenzhen is connected to a shopping centre. Shenzhen Guanlan Landscape and Cultural Park and Longgang Public Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Longgang Vanke Plaza and Huaqiangbei. Looking to enjoy an event or a game while in town? See what's happening at Bao an Stadium or Shenzhen Stadium. Spend some time exploring the area's activities, including golf lessons.

What's nearby

  • Mission Hills Ecological Sports Park - 5 min walk
  • Shenzhen Guanlan Landscape and Cultural Park - 5 min drive
  • Daping Park - 12 min drive
  • Xiagongyan Reservoir - 12 min drive
  • Guangming Park - 17 min drive

Getting around

  • Pinghu Railway Station - 10 min drive
  • Qinghu Station - 10 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 26 min drive

Restaurants

  • Where to eat
  • Hard Rock Cafe – Restaurant offering American cuisine. Open daily.
  • Sessions – Restaurant offering international cuisine. Open daily.
  • GMT +8 Lobby Bar – Open daily.

About this property

Hard Rock Hotel Shenzhen

5-star luxury hotel connected to a shopping centre in Longhua District
This smoke-free hotel features 3 restaurants, a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a poolside bar, a rooftop terrace and a complimentary children's club are on-site. All 258 soundproofed rooms provide free WiFi, free wired Internet and minibars. Guests will find upscale amenities, such as indoor private hot tubs and deep soaking bathtubs, along with thoughtful touches including pillow menus and slippers.
Hard Rock Hotel Shenzhen offers 258 forms of air-conditioned accommodation with indoor private hot tubs and minibars. Each accommodation is individually decorated. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, slippers and hairdryers.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 158.7 per person
  • 3 restaurants and 1 1 coffee shop/cafe
  • 1 1 poolside bar and 1 1 bar
  • Room service available

Things to do

  • 36 holes of golf
  • Fitness centre
  • Golf driving range
  • Outdoor tennis court
  • Playground
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English

Business services

  • Business centre
  • Computer station
  • Conference space (21528 square feet)
  • Meeting rooms - 8

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Deep-soaking bath
  • Hairdryer
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Phone
  • Private indoor hot tub
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 27 2021 to October 27 2022 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CNY 380 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 158.7 per person (approximately)
  • Pet fee: CNY 380 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Disposable personal items are available on request.

We should mention

The seasonal pool will be open from March to December
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hard Rock Hotel Shenzhen Hotel
Hard Rock Hotel Shenzhen Shenzhen
Hard Rock Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 352 out of 637 reviews
5 - Excellent 55%
Rating 4 - Good. 227 out of 637 reviews
4 - Good 36%
Rating 3 - Okay. 36 out of 637 reviews
3 - Okay 6%
Rating 2 - Poor. 12 out of 637 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 637 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great, if a little too warm, Hotel
Love this hotel, always nice service and some of the best rooms in the city for this price. It's a little out there but easy to get to on line 4. First room on this particular stay was far too warm - temp only going down to 26 - but after two people checking it they gladly moved our room just down the hall. The second room was much cooler. Cafe was open and the food was excellent, too.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
haven
Stayed for 6 nights. The staff were pleasant, the room clean, and most facilities open. We loaned the guitar and record player, used the pool and gym. All in pretty good repair. Across the road is a mall with great eateries and it’s next to Mission Hill’s activities park.
Stayed 6 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family get-away
This place is perfect! Swimming and live music in the hotel. Ice skating, trampoline park, cinema, and bowling at the mall directly across the street...a great get-away for our family! The room was beautiful, spaciuos, and comfortable. We'll be back!
Stayed 2 nights in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, some facilities lacking.
Great hotel, service was good. Positive, attentive staff. Evening buffet had good choice, but more sweets than savory. Swimming pool and rooftop bar had quite limited opening times and the main bar was closed for the whole stay.
Stayed 3 nights in Apr 2021