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The St. Regis Shenzhen

Photo gallery for The St. Regis Shenzhen

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Indoor pool
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

The St. Regis Shenzhen簡介

The St. Regis Shenzhen

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • 泳池
  • 免費 Wi-Fi
  • 包泊車
  • 空氣調節
  • SPA
  • 餐廳

Cleaning and safety practices

  • 消毒清潔
  • 提供酒精搓手液
  • 個人防護裝備
No 5016 Shennan Road East, Luoho Distr., Shenzhen, Guangdong

鄰近熱點

  • 人氣熱點Lizhi Park13 分鐘步程
  • 人氣熱點Huaqiangbei13 分鐘步程
  • 人氣熱點Shenzhen Museum15 分鐘步程
  • 機場Hong Kong (HKG-Hong Kong Intl.)56 分鐘車程

Choose dates to view prices

有關此地區的資料

Shenzhen

Located in Luohu neighbourhood, The St. Regis Shenzhen is connected to a shopping centre. Shenzhen Grand Theater and Shenzhen Museum are cultural highlights, and some of the area's popular attractions include Window of the World and Happy Valley. Don't miss out on a visit to OCT East Water Park. Guests appreciate the hotel's convenience for public transportation: Hongling Station is 11 minutes on foot and Grand Theater Station is 13 minutes.
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Map

附近景點

  • Shenzhen Grand Theater - 5 分鐘步程
  • Lizhi Park - 13 分鐘步程
  • Huaqiangbei - 13 分鐘步程
  • KK Mall - 13 分鐘步程
  • Shenzhen Museum - 15 分鐘步程

交通資料

  • Shenzhen Station - 3 min drive
  • Hongling Station - 11 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 45 min drive

餐廳

  • Where to eat
  • Decanter – Bar offering local and international cuisine. Open daily.
  • Malt – Fine-dining restaurant offering Japanese cuisine. Serves dinner daily. Reservations required.
  • St. Regis Bar/The Drawing – Lobby lounge offering fusion cuisine. Serves lunch, dinner and light fare daily.
  • Elba Italian Restaurant – Theme restaurant offering Italian cuisine. Serves lunch and dinner daily. Reservations required.

住宿資訊

The St. Regis Shenzhen

Luxury hotel connected to a shopping centre in Shenzhen with 3 restaurants
This hotel features 3 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club and a coffee shop/café. All 290 soundproofed rooms feature free WiFi and iPads. Guests can enjoy upscale touches, such as indoor private hot tubs and deep soaking bathtubs, along with pillowtop beds and Egyptian cotton sheets for a bit of added comfort.
The St. Regis Shenzhen offers 290 forms of air-conditioned accommodation with indoor private hot tubs and iPads. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 46-inch LCD televisions come with digital channels and pay-per-view films. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms feature washers/dryers and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Iridium Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and detox wraps. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

住宿設施服務

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 268 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Yoga classes

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body wraps
  • Detox wraps
  • Facials
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

客房設施服務

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 46-inch LCD TV
  • Digital channels
  • iPad
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Private indoor hot tub
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service
  • Washer and dryer
  • Window screens

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政策

入住

Check-in from 3 PM - noon
Minimum check-in age - 18

退房

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

特別入住指示

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

進門方法

Staffed front desk

寵物

Pets not allowed

小童與加床

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CNY 350.0 per day.

此住宿接受以下付款方式

重要資訊

收費

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per night

We have included all charges provided to us by the property.

可選額外服務/設施

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 268 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

注意事項

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, cash and mobile payments
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

其他詳情

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

全國評級

For the benefit of our customers, we have provided a rating based on our ratings system.

住宿又稱為

St. Regis Shenzhen Hotel
St. Regis Shenzhen
The St. Regis Shenzhen Hotel
The St. Regis Shenzhen Shenzhen
The St. Regis Shenzhen Hotel Shenzhen

常見問題

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 87 out of 141 reviews
5 - Excellent 62%
Rating 4 - Good. 34 out of 141 reviews
4 - Good 24%
Rating 3 - Okay. 11 out of 141 reviews
3 - Okay 8%
Rating 2 - Poor. 6 out of 141 reviews
2 - Poor 4%
Rating 1 - Terrible. 3 out of 141 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the finest hotel in Shenzhen City! First class service in all departments! Tina Zhang butler services, outstanding! Unfortunately I lost the card of the wonderful young lady from the Ukraine who helped me get checked into my room, outstanding customer service! I hope the management will recognize her awesome abilities! I will always stay at this property while in Shenzhen city!
Stayed 3 nights in Jan 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was incredible and the installations as well.
Stayed 4 nights in Oct 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a moderate good hotel.
Pros and cons: Pros: In general , most of the staff are friendly, especially Concierge staff are very friendly, provide a lot of local information. Room is reasonable big, and a big shopping mall is connected to the hotel. Cons: When I and my wife went to the bar at 100th floor around 8:30pm on 21/Sep/2019, we requested to see the environment of the bar before we decide whether it suitable to us. The waitress told us a quick looking is not allowed as we might cause inconvenience to other guests. What is the hell? we were not asking to view any private dinning room, we just need to stand at the bar entrance so we will have an idea the environment of the bar, but our request was just declined by the waitress. This is the first time that I was treated like that in a luxury hotel; The decoration of the hotel room is a little old, but not very prominent.
Stayed 1 night in Sep 2019

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Terrible experience. Bath tub dirty. I purchased an upgraded room but I personally downgraded due to conditions and poor layout of the upgraded room.
Stayed 1 night in Aug 2019