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Reviews of Vienna Hotels-Yichen main store Longhua

3 out of 5
Vienna Hotels-Yichen main store Longhua
No. 860 Mei Long Road, Longhua, New District, Meilong Road, Shenzhen, Guangdong

Reviews

5.4
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 2 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

7.4/10

Cleanliness

5.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Staff & service
The stated distance of this hotel to the Shenzhen Convention & Exhibition Center (1.5 km as stated in their webpage) is NOT TRUE. With taxi drivers going in circle and long travel route, fare became exorbitantly high. Only the hotel manager and assistant manager are able to speak poor English but were available only once in our 1-week stay in this hotel- in Yichen.
Stayed 8 nights in Jul 2017

6/10 Okay

旅人, 日本

Liked: Cleanliness, staff & service
Googlemapの位置と全然違う
Googlemapを頼りに駅から徒歩で向かったが、Googlemapが示す位置の周辺を何周もしたがホテルが見つからなかった。住所として記載されている通り名を、交差点の案内標識で確認。その通りに沿って歩き、各ビルに張り付けられていた番地名をたどって、やっとホテルを見つけた。実際の位置はGooglemapで示されていた位置よりも大きな通り１つ分違う位置だった。 (通常中国ではGooolemapは使えないが、香港で香港＆中国で使えるSIMを購入してから入国したのでGooglemapは通常に使える状態であった。）
Stayed 2 nights in Apr 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Misleading information, far away from everything
The website gave wrong address and description about the location. The location is wrong, far away from metro station, we need to take taxi from hotel to the nearest metro station around 10-15mins. Even the staff doesn't know their address and couldn't confirm us the address is correct. And we tried to call the reception to advise the taxi driver about the location, the staff even gave wrong information to the taxi driver. Luckily, after we checked-in, we used the google map to save the location where we were. When we came back to the hotel, we called the hotel to talk with the driver about the address. Again, the staff gave another wrong direction to the driver. But we recognized it was not the location we saved before in google map. So we asked the the driver to follow our google map to drive to our saved location before.