“Good service.
English communication.
Staffs are helpful and active to take photo for us.
Food very good.
Good and big place.
Highly recommend choice this hotel.
Free shuttle bus at Yudanaka station.”
“Good service.
English communication.
Staffs are helpful and active to take photo for us.
Food very good.
Good and big place.
Highly recommend choice this hotel.
Free shuttle bus at Yudanaka station.”
“It was great experience staying at this place. Right after we went to gala Yuzawa ski came back to the hotel and dipped ourselves into the large Ofuro in the basement. Smoking was not allowed inside or well outside the house so it was the only problem me and my friends faced during the stay but all in all we enjoyed our stay at the place. Place is warm and cozy. Recommend for friends and family or in groups over 5 people. ”
“It was great experience staying at this place. Right after we went to gala Yuzawa ski came back to the hotel and dipped ourselves into the large Ofuro in the basement. Smoking was not allowed inside or well outside the house so it was the only problem me and my friends faced during the stay but all in all we enjoyed our stay at the place. Place is warm and cozy. Recommend for friends and family or in groups over 5 people. ”
"Nice location. Not too far from station. Nice rental shop just near the entrance. Gears are ok, just for fun ride. Dry room can be better. No shuttles to station…."
"Average services, I rate both good and bad. Good is the inclusive meals (optional during booking), I was given a lot of quality food in a presentable traditional Japanese setting, but bad is that my booking includes 2 adults and 1 kid, the hotel told me I needed to pay extra for my kids staying (I had no choice so I paid) and tried to charge me other items like extra bed, extra meal for my kid (I rejected these). I hate how the hotel manage bookings and dishonesty as I had already paid my booking for 3 members in full but then got charged extra when I arrived without any email communication before I check-in, other major problem to the overall experience is that most of the staffs speak broken English and even not understand, I find it very difficult to communicate, also both indoor and outdoor onsen water is all dirty, the outdoor onsen water is not even hot."
"Great forest view and the whole stay experience is nice. It is in the rural area so there is no sight seeing spot around. The shuttle bus to hotel need to reserve first, not hop-on hop-off type."