Hot springs

Reviews of Yukai Resort Premium ShirahamaGyoen

3.5 out of 5
Yukai Resort Premium ShirahamaGyoen
1011 Nishimuro-gun, Shirahama, Wakayama-ken

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 56 reviews" "
Rating 8 - Good. 34 out of 56 reviews" "
Rating 6 - Okay. 8 out of 56 reviews" "
Rating 4 - Poor. 0 out of 56 reviews" "
Rating 2 - Terrible. 2 out of 56 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Yu Fat Stanley

Stayed 1 night in Jan 2024

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

yap foo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen and hotel are good but the dinner so so
Stayed 1 night in Mar 2018

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to rest for the night.
Helpful and friendly. A bit out of the way though. Nice large soaking tub.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Room comfort

10/10 Excellent

GARY, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE VIEW AND HELPFUL STAFF, MASSAGE MACHINE IS VERY NICE

6/10 Okay

MAN YUK

隔音差,食物普通,唯一好處是房間夠大,海景房景觀好。
Stayed 1 night in Feb 2024

8/10 Good

Wai Cheung Pillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體滿意
整體滿意,服務員態度良好,晚餐豐富唯早餐沒有炒蛋煎蛋和芝士。會再次選擇入住。
Stayed 1 night in Jan 2024

10/10 Excellent

kit ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
滿意的住宿
酒店環境地點,設置都非常好
Stayed 1 night in Nov 2023

8/10 Good

wai ming

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
冇左熊野牛,好失望
Stayed 1 night in Oct 2023

8/10 Good

Chi Man

Stayed 1 night in Oct 2023

8/10 Good

tak wai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Ka Kit

Well
Stayed 1 night in Oct 2023

8/10 Good

Shing Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店很新,房間空間大,溫泉夠大又整潔。 唯一有點不足是自助餐點比較普通。 另外我的房間出了電梯還要提行李走一段樓梯才到,帶很多行李的人要注意了。 酒店附近商店很少,便利店要走十五分鐘。
Stayed 1 night in Sep 2023

8/10 Good

しげき

Stayed 1 night in Sep 2023

6/10 Okay

Lia

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Von außen ein sehr schönes Hotel, doch spätestens beim Zimmer etwas enttäuschend. Der Blick auf die Bucht war schön und der kleine SPA Bereich auch. Jedoch war ein sehr unangenehmer, beißender Geruch im Zimmer.
Stayed 2 nights in Aug 2023

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
台風のため宿泊できませんでした。
Stayed 1 night in Aug 2023

6/10 Okay

Yuji

Stayed 1 night in Jul 2023

8/10 Good

WAI YIU YOYO

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

8/10 Good

Yukio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物もお風呂(フロア・脱衣場・風呂自体)もレストラン(衛生面・食事内容・味)も非常に良かったと思います。残念だったのは部屋の鍵や金庫がいまだに通常の鍵でオートロックでも無かった。あとは、チェックインとアウト時に大きな荷物があったが全く手助けが無かった(これはコロナ禍では仕方がないのかもしれませんが)。
Stayed 1 night in Sep 2021

10/10 Excellent

Rie

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リニューアルされていて気持ち良くゆっくりできました。 また来ます。
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
スタッフの対応が非常に丁寧でした。
Stayed 1 night in Apr 2021

10/10 Excellent

KAYOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足しました
施設が綺麗でした。家族連れが多く、小さい子供でも楽しめるようなゲーム機やマンガなどもたくさんありました。温泉も広く綺麗で、ゆったり楽しめました。またいきたいです。
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

tsuruta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ご飯、温泉、客室の空調はとても良かったです。 しいて言えば、トイレが若干匂いが気になりました。
Stayed 1 night in Jul 2018

8/10 Good

ChuiYin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2樓房間沒有電梯
往宿給我2樓房間 , 但原來沒有電梯 , 要拉大型行李太不方便 . 其他服務都好的 .
Stayed 2 nights in Jul 2018

8/10 Good

YING KIT

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
一次良好體驗
還可以,呢個價錢算唔錯
Stayed 2 nights in Jun 2018

8/10 Good

Chi Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

LING CHEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kin fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
溫泉好正,房間又舒適

8/10 Good

Chi Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice games area at 2nd floor. can find something to do after or before onsen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

CHUNHAO

Liked: Property conditions & facilities
算CP值高的飯店
整體算起來CP值高,入住日式房型很舊,沒有毛巾,晚餐是螃蟹食的放題。

8/10 Good

Barman, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
設施較陳舊
可能此酒店較多招待年長的客人,所以職員年紀亦較為大一些,但是他們亦表現出較專業的服務態度,只是此酒店設施比較舊一點,及餐飲亦為普通一些,望日後能有所改善。
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適 ,浸溫泉,性價比ok
住和式房, 沒有獨立浴室,要去大浴場沖涼,溫泉場地唔算大,但有露天風呂。 選擇了一泊兩食,早餐晚餐都是自助餐,但晚餐有蟹食,放題,十分好。 性價比都算不錯,可惜 若想出去觀光,經東白浜 車 得2種,而且班次唔多,要行前一個站先多車搭
Stayed 2 nights in Jan 2018

10/10 Excellent

Cathy, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的洒店
早晚餐很豐富,房間又寬躺整潔,温泉很舒服,員工很友善,地點很方便,有很多設施耍樂,整體這間洒店不錯,會推薦朋友!
Stayed 1 night in Oct 2017

8/10 Good

Chun Ni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
料理が良くないです。
料理が悪かったです。お寿司も、微妙なネタしかありません。。を、前日に別の白浜の旅館に泊まっていたのですが、同じような価格で段違いの良さでしたので残念です。
Stayed 1 night in Sep 2017

8/10 Good

Kam Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一泊二食係自助餐,晚餐時間有適合小朋友的娛樂例如棉花糖機⋯可以自己親手造,柔雪糕機可以擠雪糕⋯夠特別。下次會再住
Stayed 1 night in Aug 2017

8/10 Good

Norris, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but a bit remote
The facilities are good and rooms are cozy. However, the hotel is remote, so the bus is not frequent enough.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Room comfort
バイキングが充実
朝晩のバイキングが良かったです。 ・夕食:お寿司のネタが大きくて美味しい。お子さんには綿菓子機が好評。 ・朝食:焼き立てクロワッサンが美味しい。 お子さんには光る指輪のガチャガチャのサービスがあり、娘が大喜びでした。

8/10 Good

Terry, Hong Kong

Liked: Property conditions & facilities
Good Spa hotel
Nice buffet dinner and breakfast, the room is a bit old and small, spa is good, suitable for self-driving customer, hotel staff are so poor in English.

6/10 Okay

Verified traveller

Liked: Staff & service
只是一般
房間設備頗舊,溫泉不錯有露天風吕,晚上自助晚餐選擇不太多,食物質素一般,早餐自助餐有新鮮牛角包,另外早餐選擇也是有限。

8/10 Good

Hoi Shan

還可以的酒店
交通不方便

6/10 Okay

アキ, 泉州

Liked: Staff & service
ご飯いまいち
夕食イマイチ 同じ系列の箕面良かったように思いますは直ぐなくなるしメニュー少ないと感じましたコマーシャルとうで見ていたよりショボいです

10/10 Excellent

Mavis, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適,放鬆既酒店
酒店職員十分有善亦很幫忙,入住時講解亦很清晰; 一泊兩食體驗亦很好,晚餐很豐富,早餐略為選擇少,但味道不錯。 房間整潔乾淨,會考慮再次入住。

8/10 Good

Hang Chau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全間酒店最好係個温泉,好舒服,其他都唔錯,但不要要求豪華,這就係間好酒店,值得再去。