庞普勒穆斯西沃萨吉尔拉姆古兰皇家植物园附近酒店

“服务态度热情 但是效率太低，2016年1月和11月两次入住都是早上9点过到达酒店，交涉把部分房间大床分开或者加床（其实在预订的时候已经说明，但是毫无结果），要求客人晚上18点旅游回饭店前做好这些工作，但是两次都是没完全准备好，耽误部分客人入住时间。其次，本来预订了11.12.13日两天房间并且全额付款，居然13日早上接班的工作人员通知我们今天该退房，最后，经过核实才确认应该是入住2天，显得一点都不严谨。最严重的是，11月13日早上发现本人的电动刮胡刀在房间丢失，好在本人在非洲工作多年，还与工作人员交流不成问题，总台也做了情况调查，由于本人3个小时后就要离开酒店，告知酒店如果找不回来的话，就要报警，居然在我们出发前一个小时莫名其妙的回到房间（可能是趁我中途下楼交涉的时候放进去的），如果换做其他客人或者客人没发现的话，恐怕也就认栽。如果这样下去的话，恐怕客人怕住这个酒店了。”

“Very personalized experience and professional grade of service.”

“Very nice, very clean and so big of the room. Amazing holiday where stayed in the Westin.”

“The hotel was situated right at the beach and our room was on the ground floor with direct pool/ beach access. Room service was amazing , the breakfast buffet was great, the amenities like pool, spa, jacuzzi and gym were all great, very clean and staff friendly. I will come back again.”

“Let’s start with Rohan the manager. He was incredible helpful happy and just couldn’t do enough to help you. And this was only the beginning. The staff every single one ! Happy and helpful. Not a common sight but this was truly appreciated. Kishan at the beach bar a wonderful human. Always jolly quick with drinks. Rai one of his colleagues also the same just fantastic. Soburan the towel lady was phenomenal asked about the holiday what we were up to genuinely Engaging with holidayers. The boat……

“L'accueil très chaleureux et convivial personnels a l'écoute. Je remercie toutes l'équipe pour ces bons moments en particulier kavikesh, Mitch, Cédric, Aaron, toutes l'équipe du kids club, Parvesh ainsi que Poaja chargé clientèle qui c'est bien occupé de nous. Très belle hôtel dans un cadre apaisant ou les enfants s'amusent ”