Charlotte Skyla Credit Union Amplitheatre Hotels

"The hotel was not clean Carpets smelled The parking garage was a dungeon, and also operated by a 3rd party, we were charged to pro there (utterly aggravating!) Breakfast not included Staff not so friendly Overall terrible, cannot compare to a Hilton (which has comfy beds/ pillows, free parking and free breakfast with friendly staff), plus we get points. I am available to be contacted - and can give more details. Thx"

"Great stay but they will keep your deposit for no reason. "

"Room was ok,customer service and staff friendliness needs a bit more upgrade"

"When I checked in the clerk Angela ran my card twice. She claimed that the payment for incidentals didnt go through. As a result I had 3 different charges totaling 342.00! Only 50 dollars was supposed to be changed for incidentals. They say 5 to 10 business days before I get my refund. To open the room door I had to use my shoulder to push the door. It was sticking. The hotel was clean but could use some renovation. "

"The whole ambience of the hotel was everything and more. I really enjoyed my stay and would definitely be returning. "

"The premier lounge was a wonderful surprise "

"Very nice views and staff were super friendly."

"The hotel is absolutely beautiful. From the moment we arrived, Theresa at the front desk was customer service personified. She made us feel as though we were the only guests in the hotel and truly set the tone for a wonderful stay. We also spent time at Sophia’s, where Raye was our bartender. She is fantastic—friendly, attentive, and an absolute pleasure. She made our evenings at the bar even more enjoyable. Highly recommend!"

"Clean rooms and great surrounding area."