Breakfast is excellent, many choices and staff were very helpful. Unfortunately no discount/no free parking for blue badge holder.
Florence
2023 年 8 月入住 1 晚
8/10 还可以
DEEPAK
与家人出行
2025 年 7 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Convenient to airport.
Rooms were nice
DEEPAK
2025 年 7 月入住 1 晚
6/10 一般
Margaret
2025 年 7 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Front desk staff helpful, AC out of order, restaurant so so
Margaret
2025 年 7 月入住 1 晚
10/10 超赞
Ana Gabriela
与家人出行
2025 年 7 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The check in was fast and smooth, we only stayed one night but rooms were comfortable for a family of 4. Beds were comfy and room was quiet
Ana Gabriela
2025 年 7 月入住 1 晚
6/10 一般
Ian
2025 年 7 月 11 日
满意:清洁度、员工和服务、服务设施
Nice reception area and restaurant. The breakfast was good. Let down by dated rooms and scruffy corridors. Also the prices within the reception shop are extortionate £3.99 for a 500ml bottle of water an £3+ for a bar of chocolate.
Ian
2025 年 7 月入住 1 晚
10/10 超赞
Carrie
与家人出行
2025 年 7 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
It’s very convenient for Heathrow. Plenty of parking. Each visit the staff have been very helpful and kind. Highly recommend.
Carrie
2025 年 6 月入住 1 晚
2/10 糟糕
Harpreet,Fresno
与家人及幼儿出行
2025 年 7 月 1 日
满意:住宿条件和设施,清洁度
Air conditioning not working
Harpreet
2025 年 6 月入住 2 晚
10/10 超赞
Amanda
2025 年 6 月 24 日
满意:清洁度、服务设施、住宿条件和设施
Booked this last min was really nice. The shampoo conditioner and body lotion are brilliant.
Amanda
2025 年 6 月入住 1 晚
8/10 还可以
Karen
2025 年 6 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy check in
Karen
2025 年 6 月入住 1 晚
10/10 超赞
Brenda
团体旅客
2025 年 6 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a brief stay here and were pleased about the property. The staff were all helpful and friendly. If you are looking for Outlet Shopping, this is the hotel to choose. There are 100s of stores within the Complex. As it is attached to the Football Stadium the views onto the field were very unique.
Brenda
2025 年 5 月入住 1 晚
8/10 还可以
Yenelis
2025 年 6 月 10 日
满意:服务设施
不满意:清洁度
The lobby was clean and smelled nice, but the rooms are really not clean.,sorry
Yenelis
2025 年 6 月入住 3 晚
10/10 超赞
Harmeet
2025 年 6 月 9 日
满意:清洁度、服务设施、住宿条件和设施
Property is nice and clean and staff is very helpful. Keep it up.
Harmeet
2025 年 6 月入住 2 晚
10/10 超赞
Shae
与家人出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful hotel with wonderful staff and service.
They have a kiosk where you can book taxi services as needed. This was helpful when going to the airport, and the price was better than anything I'd seen.
Much bigger rooms than most hotels in London, especially the bathroom (and shower, specifically).
Shae
2025 年 5 月入住 1 晚
6/10 一般
Meera
团体旅客
2025 年 5 月 12 日
不满意:服务设施
There was no hot water in our first room so we moved rooms, air conditioning wasn't working in the second room so we moved rooms again and stains on the carpet, rust in the bathroom in our third room.
Meera
2025 年 5 月入住 2 晚
6/10 一般
dawn
与家人及幼儿出行
2025 年 5 月 9 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
The breakfast and staff were great.
dawn
2025 年 4 月入住 4 晚
8/10 还可以
Abayomi
2025 年 5 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Abayomi
2025 年 5 月入住 1 晚
10/10 超赞
Anna
团体旅客
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel, good service, delicious breakfast
Anna
2025 年 4 月入住 2 晚
10/10 超赞
MARIA LEAH
与家人及幼儿出行
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff are amazing and very helpful.
MARIA LEAH
2025 年 4 月入住 7 晚
10/10 超赞
Natasha
2025 年 4 月 29 日
Natasha
2025 年 4 月入住 1 晚
6/10 一般
shaneka
2025 年 4 月 28 日
shaneka
2025 年 4 月入住 1 晚
10/10 超赞
Nathan
2025 年 4 月 27 日
Nathan
2025 年 4 月入住 3 晚
10/10 超赞
Adrienn
与家人出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely clean rooms. Friendly and helpful staff. Amazing breakfast. The only thing i was missing is the disposable shower caps in the bathroom. Everything was super.
Adrienn
2025 年 4 月入住 1 晚
8/10 还可以
Paul
与家人出行
2025 年 4 月 24 日
满意:清洁度、员工和服务、客房舒适度
Paul
2025 年 4 月入住 1 晚
10/10 超赞
Alexander
与家人出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Alexander
2025 年 4 月入住 1 晚
2/10 糟糕
Venugopal,Kendall Park
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I have checked in early, they charged me £20 early check in fee for all the 3 days we stayed there. It makes no sense as early check in feee should be only for the first day.
My son checked out and he didn’t verify the final receipt. I will contact Expedia customer service and see if they return $40 ( for 2 days).
Other than this, it is a good facility.