Jackson Smith Lake Hotels

"Sucks"

"Very comfortable bed & pillows. Good TV, but weak wi-fi. Noisy heater/air conditioner. Sheer window curtains were in shreds & need replacing; some chipped furniture also. Odd smell in hallway & in room. The hotel overall could use some sprucing up. Very minimal amenities. Breakfast okay, but less options than other hotel chains in this same category (only hot option is waffle-maker). Good parking on-site & hotel is easy to get to from highway and is close to downtown Chelsea."

"Very clean room, nice staff at check-in and close to area restaurants."

"Unfortunately the first Room Smells really Bad so we have to change to anode Facing the roof with a horrible view. "

"This hotel was so horrible we couldn’t even stay there. The dirtiness, smells, broken furniture were so overwhelming we left after speaking with staff. I wouldn’t ever book there again. "

"They gave my reservation away"

"The hotel was poorly staffed. The breakfast was not fully stocked and all hot options were cold. The person working in the kitchen complained to us that staff was not showing up to work, and she didnt have enough help. Our room was ok, but it was not that clean. Bathroom floor was not cleaned and there was dirt on on the moldings. The bed was ok. We will look for another hotel near Lansing next time."

"Breakfast was good. I am not a pet owner. "

"The hotel had a Business casual aesthetic, it was very clean (room and hotel). My friend and I loved the pool and hot tub. The best and most surprising part was the bistro, their food and wait staff were absolutely amazing. Very happy with our dinner and breakfast choice with them."