斯麥納酒店 | 熱門斯麥納住宿限時優惠每晚可低至 HK$532

「Very I」

「Its a very nice hotel, the only problems were the inside of the hotel was a good 80° and the temperature of my room when I entered, the thermostat read 82. It took a few hours to cool down. Then the deposit is still showing pending on my account, usually it says canceled or I get a notification saying that it is being sent back to my account.」

「The room was generally clean--but there was a bad odor on the floor I stayed on and the threshold of my room smelled of cigarette smoke, despite the fact that it was a non-smoking room. The pool was being renovated. The breakfast was good. There was a huge crack in the bathroom counter in front of the sink and the shower nozzle had a mind of it's own sometimes, sliding up to hot-hot when I moved it to warm-hot. Also, there was no screen on my window--so I couldn't open it at night. I think there...

「Helpful staff and great amenities. Quality breakfast, and gym. There is even a pool table in the lobby. Interesting setup with Tru and Home2 suites sharing opposite ends of one long building. I would definitely stay here again.」

「It was ok. Black mold in tub, 2 Kleenex only no extra boxes. Refrigerator was tippy.」

「Everything was great!」

「They had a very nice breakfast」

「Everything was great except the outlets were a pain most would not work or the plug fell out」

「Hotel was nice enough, but the floors were sticky. Beds were clean, bathrooms were fine, and the room had a decent kitchen. But there were no utensils, cooking equipment, dishes, or anything that would come in handy for using a kitchen.」

「Very RUDE!!!! Very rude gentleman at check-in. The customer service was unprofessional and made us feel unwelcome from the moment we arrived. Unfortunately, this experience ruined our stay. I would never stay here again and cannot recommend this property to others. Management should address how guests are treated at check-in.」

「The customer service is excellent」

「Nice location, easy access. The items in the lobby for purchase were super overpriced, so bring your own snacks/drinks. LOVE that it's dog friendly. Had a great time loving on strangers dogs! The coffee pods in the room had great coffee.」

「Good stays 」

「Very nice staff.」

「Over all stay was good. Room was clean. Not all the staff were helpful or polite but most were.」

「good」