Southaven Snowden Grove Hotels

"Breakfast was fine rooms great and clean. Nice area"

"Enjoy your special time one of the best"

"Full breakfast and very clean "

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"There was not hot water! I couldn't shower and when we told the receptionist she was rude and said someone was coming but didn't know what time."

"Clean, cold a/c, easy check in process, lots of readily available snacks, Close to a shopping center."

"I recently stayed at an IHG Avid hotel and unfortunately had a very disappointing experience overall. During our five-day stay, our room was never serviced. Upon arrival, there was a soap scum ring left on the shower ledge, and due to the lack of housekeeping, we ended up purchasing our own cleaning supplies to maintain basic cleanliness. Essential items such as hand soap, bath soap, tissues, and toilet paper were not replenished after the initial supply was used. Bed linens were never refreshed, and the bed was not made or tidied at any point during our stay. We had to repeatedly go to the front desk to request towels and toilet paper. Even after being told that someone would return to remove the trash, it was never collected. Additionally, a used, dirty plunger was left in the hallway for two days, which raised concerns regarding cleanliness and sanitation standards. While the soap dispensers were eventually refilled, this only occurred after we happened to catch housekeeping staff in the hallway. Overall, the level of service fell far below expectations and was extremely disappointing."

"The room was very clean & the location was very quiet! It was just what I needed."

"Comfortable bed, good room temperature control, great lighting & great shower room & water temperature. Poor breakfast choices, no hot water at breakfast bar, very weak internet signal for 5 days."