The Lake Suite Ko No Sumika is located in Sobetsu. Lake Toya and Shikotsu-Toya National Park reflect the area's natural beauty and area attractions include Showashinzan Ropeway and Toyako Forest Museum.
2 restaurants, 15 indoor pools and a full-service spa are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a lazy river are on-site. All 80 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Guests will also find separate baths and showers, hairdryers and safes.
The Lake Suite Ko No Sumika offers 80 forms of air-conditioned accommodation with a safe and complimentary slippers. Flat-screen televisions come with cable channels.
Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
15 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a waterslide, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, 空(くう). Services include massages. Public bath/onsen services include an outdoor mineral hot spring (onsen).
The spa is open daily.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 7:00 AM–9:00 AM
2 restaurants
1 bar
Things to do
15 indoor pools
Children's pool
Fitness centre
Full-service spa
Sauna
Family friendly
15 indoor pools
Children's pool
Lazy river
Water slide
Conveniences
Lift
Guest services
24-hour front desk
Daily housekeeping
Languages spoken
Japanese
Outdoors
Pool umbrellas
Terrace
Spa
Massages
Outdoor mineral hot springs (onsen)
Spa open daily
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in Half Board rates must check-in by 7 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.
We should mention
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
The Suite Ko No Sumika Sobetsu
The Lake Suite Ko No Sumika Hotel
The Lake Suite Ko No Sumika Sobetsu
The Lake Suite Ko No Sumika Hotel Sobetsu
Frequently asked questions
Yes, this property has 15 Indoor pools and a children's pool. Pool access is from 10:00 AM to 9:00 PM.
No, pets are not allowed at this property.
Self-parking is free at this property.
Check-in is from 3:00 PM - 7:00 PM. Late check-in is available during limited hours.
Checkout is at 11:00 AM.
This family-friendly Sobetsu hotel is steps away from Toyako Onsen and Lake Toya. Showashinzan Ropeway and Usuzanfunka Memorial Park are also within 3 miles (5 km).
Yes, The Lake Suite Ko No Sumika offers free cancellation on select room rates, because flexibility matters! Please refer to The Lake Suite Ko No Sumika cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.6
Wonderful
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Everything was great until the open air private onsen was in use and then a visitor or some kid dropped by infront of our onsen in the morning. Was not impressed at all, in fact our privacy was invaded by some bystanders. Should consider isolating the area if the onsen are facing the lake. Besides this, everything else was great experience.
The hotel only had twin beds and double equates to having staff pushing them together. I found the bed too hard. No feather soft topping like most luxury hotels.
Buffet dinner had a wide selection but the main course selection yakiniku beef slices were not of a good cut. Plus they were thick and fat which made it quite difficult to bite.
Overall a pleasant stay with a lovely view of lake toya that is unbeatable from our personal onsen.
