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The Lake Suite Ko No Sumika

Photo gallery for The Lake Suite Ko No Sumika

Primary image
Garden Terrace Room with Private Open-air Hot Spring Bath | Balcony
Garden Terrace Room with Private Open-air Hot Spring Bath | Terrace/patio
Universal Terrace Room with Private Open-air Hot Spring Bath | In-room safe, free WiFi, bed sheets
Garden Terrace Room with Private Open-air Hot Spring Bath | In-room safe, free WiFi, bed sheets

Overview of The Lake Suite Ko No Sumika

The Lake Suite Ko No Sumika

3.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
7 Toyakoonsen, Sobetsu, Hokkaido, 049-5731

Explore the area

  • Popular LocationToyako Forest Museum2 min walk
  • Popular LocationUsuzanfunka Memorial Park3 min drive
  • Popular LocationShowa-shinzan9 min drive

Choose dates to view prices

About this area

Sobetsu

The Lake Suite Ko No Sumika is located in Sobetsu. Zenko-ji Temple is a local landmark, and the area's natural beauty can be seen at Shikotsu-Toya National Park and Mount Usu.
Visit our Sobetsu travel guideOpens in a new window
Map

What's nearby

  • Lake Toya - 1 min walk
  • Toyako Forest Museum - 2 min walk
  • Usuzanfunka Memorial Park - 3 min drive
  • Showashinzan Ropeway - 8 min drive
  • Showa-shinzan - 9 min drive

Getting around

  • Toya Station - 12 min drive

About this property

The Lake Suite Ko No Sumika

Family-friendly hotel with 2 restaurants and 15 indoor pools
2 restaurants, 15 indoor pools and a full-service spa are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a lazy river are on-site.
The Lake Suite Ko No Sumika offers 80 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

15 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a waterslide, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, 空(くう). Services include massages. Public bath/onsen services include an outdoor mineral hot spring (onsen).

The spa is open daily.

Languages

Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • 2 restaurants
  • 1 bar

Things to do

  • 15 indoor pools
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Sauna

Family friendly

  • 15 indoor pools
  • Children's pool
  • Lazy river
  • Water slide

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Outdoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Phone
  • Safe
  • Slippers

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Parking included
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Hotel
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Guest rating 4.5+
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3 star
3 star

Policies

Check-in

Check-in from 3:00 PM - 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

We should mention

Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

The Suite Ko No Sumika Sobetsu
The Lake Suite Ko No Sumika Hotel
The Lake Suite Ko No Sumika Sobetsu
The Lake Suite Ko No Sumika Hotel Sobetsu

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 43 out of 61 reviews
5 - Excellent 70%
Rating 4 - Good. 13 out of 61 reviews
4 - Good 21%
Rating 3 - Okay. 3 out of 61 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 61 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 61 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great until the open air private onsen was in use and then a visitor or some kid dropped by infront of our onsen in the morning. Was not impressed at all, in fact our privacy was invaded by some bystanders. Should consider isolating the area if the onsen are facing the lake. Besides this, everything else was great experience.
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gorgeous private onsen views..
The hotel only had twin beds and double equates to having staff pushing them together. I found the bed too hard. No feather soft topping like most luxury hotels. Buffet dinner had a wide selection but the main course selection yakiniku beef slices were not of a good cut. Plus they were thick and fat which made it quite difficult to bite. Overall a pleasant stay with a lovely view of lake toya that is unbeatable from our personal onsen.
Stayed 1 night in Feb 2020