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The Lake Suite Ko No Sumika

Photo gallery for The Lake Suite Ko No Sumika

Exterior
Balcony
Terrace/patio
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets

Overview of The Lake Suite Ko No Sumika

The Lake Suite Ko No Sumika

3.0 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
Map
7 Toyakoonsen, Sobetsu, Hokkaido, 049-5731

Guests rated this location 10.0/10 - Exceptional

Explore the area

  • Popular LocationLake Toya4 min walk
  • Popular LocationToyako Hot Spring2 min drive
  • Popular LocationUsuzanfunka Memorial Park2 min drive

Room options

About this area

Sobetsu

The Lake Suite Ko No Sumika is located in Sobetsu. Rusutsu Resort and Toyako Onsen are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Toya and Shikotsu-Toya National Park. Travelling with kids? Consider Sobetsujohokanai and Sobetsu Samuzu Road Station.
Visit our Sobetsu travel guideOpens in a new window
Map

What's nearby

  • Lake Toya - 4 min walk
  • Toyako Hot Spring - 2 min drive
  • Usuzanfunka Memorial Park - 2 min drive
  • Showa-shinzan - 5 min drive
  • Toyako Forest Museum - 9 min drive

Getting around

  • Toya Station - 13 min drive

Restaurants

  • わかさいも本舗洞爺湖本店 - 19 min walk
  • Mogmog - 14 min walk
  • レストランおおでら - 3 min drive
  • 風の音 - 13 min walk
  • スープカレーハラハル SoupCurry HLAHAL - 12 min walk

About this property

The Lake Suite Ko No Sumika

3-star family-friendly hotel
A free breakfast buffet, an outdoor mineral hot spring (onsen) and a terrace are just a few of the amenities provided at The Lake Suite Ko No Sumika. For some rest and relaxation, visit the sauna. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks include:
  • 15 indoor pools and a children's pool, with a lazy river, a waterslide and pool umbrellas
  • Free self-parking
  • A 24-hour front desk and a lift
Room features
All 80 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Deep-soaking baths, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping and phones

Languages

Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • 1 bar

Things to do

  • 15 indoor pools
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Sauna

Family friendly

  • 15 indoor pools
  • Children's pool
  • Lazy river
  • Water slide

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Outdoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Phone
  • Safe
  • Slippers

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

We should mention

Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

The Suite Ko No Sumika Sobetsu
The Lake Suite Ko No Sumika Hotel
The Lake Suite Ko No Sumika Sobetsu
The Lake Suite Ko No Sumika Hotel Sobetsu

Frequently asked questions

Does The Lake Suite Ko No Sumika have a pool?

Yes, this property has 15 Indoor pools and a children's pool. Pool access is from 10:00 AM to 9:00 PM.

Is The Lake Suite Ko No Sumika pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Lake Suite Ko No Sumika?

Self-parking is free at this property.

What time is check-in at The Lake Suite Ko No Sumika?

Check-in is from 3:00 PM - 7:00 PM. Late check-in is available during limited hours.

What time is check-out at The Lake Suite Ko No Sumika?

Checkout is at 11:00 AM.

Where is The Lake Suite Ko No Sumika located?

This family-friendly Sobetsu hotel is within a 5-minute walk of Toyako Onsen and Lake Toya. Usuzanfunka Memorial Park and Toyako Hot Spring are also within 2 miles (3 km).

Can I cancel my reservation for free at The Lake Suite Ko No Sumika and receive a full refund?

Yes, The Lake Suite Ko No Sumika offers free cancellation on select room rates, because flexibility matters! Please refer to The Lake Suite Ko No Sumika cancellation policy on our site for more details about any exclusions or requirements.

The Lake Suite Ko No Sumika Reviews

The Lake Suite Ko No Sumika Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 59 out of 78 reviews" "
" "10 - Excellent 76%
Rating 8 - Good. 14 out of 78 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 3 out of 78 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 2 out of 78 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 0 out of 78 reviews" "
" "2 - Terrible 0%

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Vu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, beautiful views, spacious room. Very new, highly recommend. Make sure you call ahead and tell them your check in time. I was able to do this on the day of. The person on the phone did not understand english well, but I was able to use google translator. Tell them that you booked through expedia or whatever service. The staff was amazing. They greet you at the front gate and help into the lobby area. Once in the lobby, there were staff members that did know english and where able to streamline everything. The room was very large with double sink bathroom, private onsen, yukatas to wear, beautiful balcony space and amazing view of Lake Toya and the surrounding area. This property was connected via internal walkway to the main building where dining takes place. If you opted for the meals you will be given vouchers for your room’s dinner and breakfast. Just go to the dining area and hand them the voucher, they will seat you and you’re ready to start eating. During dinner there’s a set menu already at the table and a self serve buffet featuring amazing local dishes including sushi, crab legs, seared beef, soup curry, and more. Probably over 3 dozen different options and dessert. Similarly for breakfast, there’s a buffet with items such as ikura, squid, hokkaido scallop, and dozens of other dishes. Theres also stations for chef made omelets and onigiri. Theres also fireworks every night on the lake, gift shops, arcade area, open onsen, and spa
Stayed 1 night in Oct 2022

10/10 Excellent

SHUNSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great until the open air private onsen was in use and then a visitor or some kid dropped by infront of our onsen in the morning. Was not impressed at all, in fact our privacy was invaded by some bystanders. Should consider isolating the area if the onsen are facing the lake. Besides this, everything else was great experience.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

brixton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gorgeous private onsen views..
The hotel only had twin beds and double equates to having staff pushing them together. I found the bed too hard. No feather soft topping like most luxury hotels. Buffet dinner had a wide selection but the main course selection yakiniku beef slices were not of a good cut. Plus they were thick and fat which made it quite difficult to bite. Overall a pleasant stay with a lovely view of lake toya that is unbeatable from our personal onsen.
Stayed 1 night in Feb 2020

10/10 Excellent

U Hong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent!!!
Stayed 1 night in Jan 2020

8/10 Good

Yin Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Onsen facilities with Great breakfast and dinner buffet We stayed 4 nights in Western style Terrace Room facing lake Toya Large room with private Onsen bathroom and lounge Reception helpful friendly able to converse fluently in English Quiet and relaxing enjoyable stay
Stayed 4 nights in Jan 2020

8/10 Good

WEEN LIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019