Somerset Bridge Hotels

"made the vacation perfect"

"It was my first visit to Bermuda and I loved The Reefs. The staff was extremely pleasant and welcoming; the outdoor seating area was so inviting and a great spot to enjoy whale watching; the dining area inside and out was very clean and comfortable with stunning views; the food was excellent and the room was spacious and comfortable. We enjoyed the special evenings, like the fireside grill. The live music was excellent and created a great atmosphere. We will definitely be back."

"No complaints the staff was excellent can’t remember all names . Dining room staff "

"Room was very clean, and Ms.Sabrina was very welcoming. "

"Everything was really wonderful, almost all of the staff was very friendly and personable. I did find that the drinks were incredibly expensive and maybe not worth the price, I felt like they were a bit stingy with their pours! Love the resort tho!"

"This comfortable and clean home was the perfect home away from home on our golf trip! Great access to Port Royal Golf Course - restaurants etc and convenient transportation via bus and taxi to Hamilton and the beaches. The home was well equipped and the hosts were so personable and welcoming - responding to all of our questions and providing us answers in a very timely manner. We had plenty to do to explore by foot from the house, including a private dock, kayaks, and a short walk down to Whale Bay (gorgeous sunsets) park.We would absolutely stay at this home again next time we visit and recommend it with high regard! "

"Jody very helpful and communicative"

"The host was welcoming and helpful. The facility location was perfect for our needs."

""Invasion of Privacy, Sexual Harassment, and 300 Fraudulent Charge—Host Sent Vicious, Unhinged Messages. AVOID!"We booked this property for a romantic getaway, but it quickly became an intrusive, stressful, and deeply disturbing ordeal. The listing is completely misrepresented, and the host's behavior is beyond unacceptable.1. Host Intrusion, Surveillance, and Safety HazardsElectronic Monitoring: We unplugged an Amazon Alexa unit that was pulsing green, confirming the host was attempting to monitor our private conversations via the "Drop In" feature.Unapproved Entry & Surveillance: The host admitted to entering the unit without our permission while we were out. They repeatedly knocked on the door and sent messages demanding to know exactly when we would return.Safety Hazard: The property is down an extremely steep hill that taxis and delivery drivers refused to navigate. The host repeatedly ordered us to turn off all exterior lights and turned them off themselvesw when we tried to leave them on for late night returns, making the dangerous path unlit and completely unsafe to walk at night.Negligent Handling of Belongings: The host's "solution" for us hanging wet clothes in the bathroom was to place them on my opened suitcase containing electronics—a reckless and inappropriate action.2. Harassment and The Fraudulent 300 ChargeThe situation escalated to outright harassment and fraud after we checked out early due to feeling completely surveilled and unsafe:"