Sabugal Sortelha Castle Hotels

"Great place "

"No where to eat, when I ordered in I was made to go to my room to eat by the male night staff member very rudely. The room was ok but very loud when surrounding guests used the facilities in the bathroom. Basic and clean but wouldn’t stay again. "

"Nós já estivemos neste hotel oitras vezes, somos bem recebidos o staff é sempre bem atencioso o café da manhã é bem servido ! Super agradável recomendo muito "

"Room & entire premises extremely cold. Central radiators were off. She turned on the AC in the room and set it to cool to 73ºF, but the room was in the 50's. I figured out how to reset it and left for dinner. We returned to no electricity. We had to negotiate a candle. Room was extremely small, only 2 ft on each side of a double bed, which was lumpy. No place for suitcases. She suggested we open them in the car and take in what we needed. Bathroom was clean, but small with no room to put anything. Breakfast was ok, but nothing special."

"Beautiful and tranquil. Well thought out design of the rooms and property. Minimalist yet architecturally aesthetic. Delicious breakfast brought to the room"

"I booked 6 rooms as a group booking. All rooms were very well appointed and luxurious. The staff in particular were first class, with a special call out for Vanessa who was friendly, hospitable and just a delight."

"Didn’t start well when receptionist insisted I had prepaid and need to pay again. Still took several minutes after giving them a printed copy of my reservation. When they realised it was their error they were very apologetic but it was still awkward particularly with a big queue building up behind me. Pool facilities great. Bar lovely and bar staff take huge pride, rightly, in their cocktails but service was so slow. An hour to get a beer ordered when sat down for food. Often 20 mins directly at the bar. Tip…order 2 drinks each."

"The breakfast was delicious and very generous, and I particularly appreciated the availability of Kosher meals. Additionally, the hotel was exceptionally clean, and the staff were consistently kind and patient. It smelled so nice. "

"Staff are customers oriented"