Pleasant in appearance but rooms are not kept in best condition.
We stayed in 2 different rooms
The first had a leaking tap which flooded the bathroom, Tap was already leaking prior to our arrival, also room had a child’s cot in it taking up a lot of space even though we clearly had no children with us
The second room we moved to had a broken toilet seat.
All of these a basic issues that should be checked. The hotel wishes to class itself as 5 star, but does not hold itself to a self high standard and as result the guest suffers.