Private kitchen
Check availability

Reviews of Hi-Way Motel Grafton - Digital & Contactless

2.5 out of 5
Hi-Way Motel Grafton - Digital & Contactless
25 Schwinghammer Street, South Grafton, NSW

Reviews

7.6

Good

Rating 10 - Excellent. 122 out of 456 reviews" "
Rating 8 - Good. 175 out of 456 reviews" "
Rating 6 - Okay. 97 out of 456 reviews" "
Rating 4 - Poor. 44 out of 456 reviews" "
Rating 2 - Terrible. 18 out of 456 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the digital access didnt like train noise
Stayed 1 night in May 2024

6/10 Okay

David

Disliked: Amenities
Price is right if you just want a bed and shower.
Stayed 1 night in Apr 2024

6/10 Okay

Thomas, Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late contactless check in was great. The bathroom was modern, but the sink cramped and weak hot water. Unfortunately the train is very close and at least last night passed every hour.
Stayed 1 night in Apr 2024

8/10 Good

Dennis

Stayed 1 night in Apr 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contact less check-in great for late arrival
Stayed 1 night in Apr 2024

10/10 Excellent

Viviane

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Great place to spend the night for a weary traveler
Stayed 1 night in Apr 2024

8/10 Good

Fiona

Business traveller
Liked: Cleanliness, property conditions & facilities
Great stay. I would definitely recommend. The pillows were excellent. It's not fancy, but the management has put effort into polishing up the place. The contactless process was clear and smooth. It's a highway motel and is a good price for a comfortable, clean night's rest.
Stayed 1 night in Apr 2024

2/10 Terrible

Graham

Stayed 1 night in Mar 2024

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is budget accommodation but it has absolutely everything you need perfect for a weekend away.
Stayed 2 nights in Mar 2024

10/10 Excellent

Stuart

Best value
Stayed 1 night in Mar 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service
Basic, no frills motel, perfect for an overnight stay. No reception staff, all communication is online, entry to the room is via a code. Includes toaster, kettle, fridge and microwave. If you like a rock hard mattress, ask for Room 7! (Note to management - mattress needs replacing or a thick mattress topper added). Room was very clean.
Stayed 1 night in Mar 2024

8/10 Good

Kevin

Have a cooktop
Stayed 1 night in Mar 2024

10/10 Excellent

Jade

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024

6/10 Okay

Angela

Travelled with partner
Disliked: Amenities
The shower leaked water evrry where in bathroom and couldnt get dressed in there due to water going behind toilet
Stayed 4 nights in Feb 2024

6/10 Okay

Darren

Liked: Cleanliness
Very small room
Stayed 1 night in Jan 2024

10/10 Excellent

JulieAnn

Stayed 1 night in Feb 2024

2/10 Terrible

Isabella

Disliked: Cleanliness, amenities, property conditions & facilities
There was hair under the covers and the room smelled
Stayed 1 night in Feb 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The HiWay Motel is a great place to stay in Grafton
Stayed 3 nights in Jan 2024

10/10 Excellent

Yong Deuk

Stayed 1 night in Jan 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cleaning
Stayed 1 night in Jan 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service
Key Box Code would have been helpful.
No reception desk for check in. Code given by email 10 mins before check-in.Dark when we got back from dinner and code entered incorrectly which caused anxiety as no way to get in. After phone to booking agent with no help, and waiting for so long door must have reset and code worked. Key box was beside the door BUT NO access to it. Apart from this Motel was ok for 1 night. Would not recommend for a long stay.
Stayed 1 night in Jan 2024

8/10 Good

Kinnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel giving us clients privacy we require. The only downside was that I did not see a pool 😟
Stayed 1 night in Jan 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for overnight stay. The room had two of everything except only one plate and 1 spoon.
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean room good price South Grafton leaves a bit to be desired
Stayed 1 night in Jan 2024

8/10 Good

Leslie

Stayed 1 night in Jan 2024

6/10 Okay

Parinaz

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great mid way road trip stop
Nice clean accomodation. We stopped by mid way from sydney to Gold Coast. Was a perfect mid stop break over night. Checking process and instructions were easy to follow.
Stayed 1 night in Jan 2024

8/10 Good

MARY

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice motel, rooms basic but all wee needed, beds comfy. Booked two Queen rooms one had sofa and one didn't. Easy to park, outside apartment could've been cleaner, weeds and broken glass in parking area
Stayed 1 night in Jan 2024

4/10 Poor

David

Disliked: Property conditions & facilities
Mattress hard as a rock, had to evict 2 cockroaches.
Stayed 2 nights in Jan 2024

8/10 Good

Deborah

Stayed 1 night in Jan 2024

8/10 Good

Clay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A simple, tidy room at a decent price. Get there early to make sure you get a good parking spot
Stayed 1 night in Jan 2024

6/10 Okay

Erica

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Chung Wah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Hong

Liked: Cleanliness, property conditions & facilities
Good place to stay
Stayed 1 night in Jan 2024

8/10 Good

Sandeep

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Perry

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

John

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Just an overnight stay would not like longer. Pretty old and dingey motel. Inside rooms were clean though. Beds are not very comfortable. Shower is good and powerful though.Very noisey with road and train track noise. But over all just an overnight stay which served its purpose.
Stayed 1 night in Jan 2024

8/10 Good

Fernando

Travelled with family and small children
Liked: Cleanliness, staff & service
Great little place. Convenient location and affordable pricing.
Stayed 1 night in Dec 2023

4/10 Poor

Munesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked for 3. Were given 3 bath towels. Lacked the necessary utensils for cooking
Stayed 1 night in Jan 2024

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness
Somewhat dated but efforts made to upgrade, the room was clean except the tea towel that had black stains. Kitchenette was new and very functional. The airconditioner was very noisy. The bathroom was clean and functional. All in all for the price it was very good. Would I stay again…yes I would.
Stayed 1 night in Jan 2024

8/10 Good

Muhammad Ahsan

Travelled with family
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Good stop over place if driving on the east coast. Clean and trouble free check in
Stayed 1 night in Dec 2023

8/10 Good

Bradley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ivanka

Travelled with partner
Good value
Stayed 1 night in Dec 2023

10/10 Excellent

Huanle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is much better than we expected. It has small kitchen and normal size fridge. The staff was very supportive and no late check in time limit. We are happy to come back again. The only concern was the noise from Hi-Way which isn't the property 's fault.
Stayed 3 nights in Dec 2023

4/10 Poor

Richard

Travelled with partner
Disliked: Staff & service
Plumbing leaked over the bathroom floor from the vanity, down the wall & pooling on the floor avoiding the drains. It is possible the toilet may have been leaking over the floor as well. It was quite dangerous. The old air conditioner was quite noisy. The room & bathroom were quite clean.
Stayed 1 night in Dec 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very dated but clean. TV and air con worked good shower. Contactless no drama booking and checkin.. perfect for a stopover on the way to somewhere else.
Stayed 1 night in Dec 2023

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Yes, it is a 3 star motel but it is cheap, convenient and was good value at a busy time of the year
Stayed 1 night in Dec 2023

8/10 Good

Maggie

Stayed 1 night in Dec 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023