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Reviews of Family-friendly home featuring shared pool & free WiFi - steps from the beach

Family-friendly home featuring shared pool & free WiFi - steps from the beach
South Padre Island, TX

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 17 reviews" "
Rating 8 - Good. 3 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 4 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

6.6/10

Cleanliness

8.0/10

Amenities

10/10

Property conditions & facilities

Reviews

6/10 Okay

Angelica M.

Liked: Cleanliness
False advertisement
We stayed for 5 nights. House is very pretty, with some minor repairs needed, shower is loose in master and towel rack is falling off. One of the couches smells like urine. Beach access is steps away. My disappointment comes from customer service. We arrived our first night, tired from flying all day. Wanted to relax and watch some tv, wifi was down. Tried cable, it was also down. I called Vacasa right away, was told they would send someone the next day. The next few days, same thing, “we’ve informed our local team. Someone will be out soon”. No one ever came, no updates were provided. Yes, we were there for vacation, but after being out all day in the sun, we just wanted to relax and watch some TV, but that wasn’t possible. I will never get anything that Vacasa is associated with!
Stayed 5 nights in Mar 2023
Response from VrboOwner on 20 Jun 2023
Arcelia, we are glad that you liked our home but we are disheartened to read that you experienced a disconnect in service when communicating with our team. We shared your feedback with the local manager who assured us that the sofa is scheduled to be replaced and the towel racks have been tightened and adjusted. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.

4/10 Poor

Robert R. R.

Disliked: Cleanliness
VRBO on line description of property/amenities is NOT accurate. Poorly managed & maintained property
1.) Self-check-in: Key in lockbox at the door ~July 6th through July 13th, 2022. 2.) 4:00 p.m. guaranteed check-in did not happen. The unit was not ready until 5:00 p.m. 3.) This property was advertised to sleep up to 8 guests. The two sofasleepers were broken and not useable. 4.) We had to purchase air mattresses to sleep 4 adults. Additional bed linens and towels had to be requested from the local VACASA management office to meet the 8 guest reservation. Local VACASA was not able to find another comparable unit that sleept 8 adults. They offered a full refund if we checked out that first day or a partial refund if we stayed. Unable to find different lodging ourselves and to avoid spoiling our entire 7-day vacation, we elected for the refund. 5.) During our stay, we experienced an infestation of roaches in the kitchen, two bathrooms and ocasionally in the two bedrooms. A pest control company came out twice to fumigate. The pest problem was corrected after our 3rd day. The dryer was not operable and we were told the belt had been ordered and would be replaced in two days. The dryer was never repaired and we had to go to a nearby laundrymat three times during our stay. 6.) Inadiquate storage space in the unit: The two bedroom closets were filled with outdated furnishing (JUNK): old TVs, old lamps, bedcoverings, broken and outdated unit decorations leaving no room for guests' storage. Several kithen drawers were screwed shut and kitchen pantry was locked with no room to store groceries. Parking for two vehicles was advertised but the assigned parking for this unit only accomodated two very small cars. Other units in the Coronado Condomenium complex - Unit#201 (5701 Gulf Boulevard, South Padre Island TX. 78597) managed by other agencies appeared not to have the issues we did with this particular local VACASA managed property. At one point three VACASA representatives came to the unit door stating that the OWNER had reported 25 people in the unit. At this point we concluded that it was VACASA's and the owner's way of attempting to evict the 'troublemakers' in Unit 201 for not following the house rules. This property is in a very good location. Only one minute to a beach access and steps to the beautiful beach. Unfortunately the owner does not keep the condo in good condition nor does the local VACASA management company do a professional job of supervising the cleaness and upkeep that is advertised on VRBO. We do not recommend this property.
Stayed 7 nights in Jul 2022

4/10 Poor

Hope R., League City

Disliked: Cleanliness
Expected More
SPI Coronado Condo #201 We loved the condo was close to the beach and it was mostly clean. The main bathroom was nicely remodeled. But: 1) there were roaches in the kitchen concentrated in the dishwasher, we had to rewash every dish & pan we used. 2) the outside wall of the fridge was rusted. 3) there were blankets & pillows tossed in the closet, we didn't know if they were clean. 4) the second bathroom tub surround was rusted. And the toilet was tiny. For the amount of money we paid to stay here, we expected much more.
Stayed 4 nights in Jun 2022

10/10 Excellent

Gloria R.

Liked: Cleanliness
Enjoyed my stay
Had a great time close to beach
Stayed 2 nights in May 2022

10/10 Excellent

Nelson R.

Liked: Cleanliness
Nice place
It was excellent everything was near by
Stayed 5 nights in Jul 2021

4/10 Poor

Lisa E.

Disliked: Cleanliness
Disappointed
We were a little disappointed in this condo. The couch beds were disgusting, one the mattress had a yellow stain and the other had a sheet left on it with blood stains. The extra blankets for them that were in the closet had used bandaids stuck to them. We had to go to the store and buy mattress protectors and new sheets. The dishwasher didn’t work so we hand washed everything. And had to hand wash all dishes and pots before we could use them because they weren’t clean. They dryer barely dried the clothes we had to run it 4 times for one load. I checked the lint trap and it obviously hadn’t been cleaned so I emptied it but it still didn’t help. We definitely will not stay in 201 again.
Stayed 3 nights in Jun 2021

8/10 Good

Monica R.

Disliked: Cleanliness
Mini getaway
Location was so amazing. Walking distance to the beach right across the street. Condo was nice and cool after a long day at the beach. A little hard to fit two cars in the designated parking area. Other than that it was perfect for our mini getaway.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay it was safe and quiet however, we were not given the code for the pool gate. I tried calling and sending messages and there was no response.
Stayed 2 nights in Apr 2021

10/10 Excellent

Troy T., Kennewick, WA USA

Liked: Cleanliness
Nice access to the beach.
Worked out well. Had everything we needed.
Stayed 3 nights in Mar 2021