The hotel was clean, staff was friendly, and location was ideal.
Autumn
2025 年 6 月入住 1 晚
8/10
The elevator doors could use some repairs but everything else was functioning properly. Comfortable and clean room close to downtown Springfield. Worth the stop.
Allen
2025 年 6 月入住 1 晚
2/10
Property recently added a $13 a night parking fee. Except they don’t take your vehicle information or even ask if you are parking a vehicle. They just assume you are and you pay the fee. Without taking my vehicle information I am at a loss as to what I am paying for. You have no way of knowing which vehicle belongs to a guest, and which doesn’t. So your parking lot is essentially open to the public, but I am the only one paying as a guest? No thank you. The hotel restaurant was also closed the entire time I stayed, which meant their advertisement of room service wasn’t an option. Since my booking included $15 in in room drink expenses, I couldn’t use that added perk. Over all not a pleasant stay, would not recommend.
Michael
2025 年 6 月入住 3 晚
8/10
I liked the facilities in general but there was no phone charging available in the rooms.
Douglas
2025 年 6 月入住 1 晚
8/10
It was excellent
Antonio
2025 年 6 月入住 1 晚
2/10
I’m requesting for a refund my room had feces coming from the bathroom ceiling and it got all over the floor me and my kids so nasty
Brandon
2025 年 6 月入住 1 晚
10/10
Beautiful
Sarah
2025 年 6 月入住 1 晚
10/10
Clean and nice friendly staff
Teresa
2025 年 6 月入住 1 晚
8/10
Could be cleaned more but enjoyed the stay overall.
Taylor
2025 年 6 月入住 2 晚
10/10
The property and room were fine, just think it's weird to charge me a deposit, when you have my credit card on file.
Edward
2025 年 6 月入住 1 晚
8/10
The breakfast buffet was not warm/hot at all. But the location is s couple blocks away from Hammond Field (cardinals).
Marietta K
2025 年 6 月入住 1 晚
4/10
My room was stinky and there was wallpaper peeling off in the bathroom and calk coming loose in the bathroom but the worse part of all was that the room was smelly!
Dennis
2025 年 6 月入住 1 晚
6/10
Hotel is a good place two pools nice lobby and close to everything…. That being said they now charge you 10$ a day to park I called and questioned the charge and the manager was kind of rude but did refund 26$ for parking for two days we booked on Expedia and it said all charges included just a 75$ deposit required at property not a huge deal just wish they would be up front on charges probably won’t be back after the manager got short with me about my inquiry
Jeff
2025 年 6 月入住 2 晚
8/10
Easy check in, comfortable room.
Oscar
2025 年 6 月入住 1 晚
8/10
The rooms and pool were great. We had a couple of issues. They have free breakfast but only ON WEEKENDS - important to know if you’re traveling during the week. Also they have laundry but it’s coin operated and the manager wasn’t there so we couldn’t buy quarters - they may want to switch to the card operated kind of allow their other employees access to the coins.
Sandi
2025 年 6 月入住 1 晚
8/10
The stay was ok, however, there is no information in the room indicating breakfast times/days, check out time, that you must request housekeeping for anything/every thing you might want or need….no trash removed or clean towels after three days…..
Dorothy
2025 年 6 月入住 3 晚
8/10
Unique architecture of the interior of the hotel. Coffee shop on site. Outdoor seating with fire pits was nice. Room was quiet and clean however there was no fridge. Bed comfort was ok. Cons: We called twice to notify front desk of late arrival. No one answered phone or returned call as requested. At check in we seemed to have difficulty communicating clearly with clerk. She spoke very quietly and did not provide any direction just handed us our keys.
Donald
2025 年 6 月入住 1 晚
6/10
Great location, can walk downtown to eat andcto the University. Good price point. Room was clean. Couldn't fine ice machine, store and bar were closed.
Thomas
2025 年 6 月入住 1 晚
2/10
What a joke. Lounge and all restaurants were all closed due to ‘low occupancy’. I wasn’t notified of this and the closest place we found to eat at was a bar/grill 5 miles away. All ice machines were out of order. Requested a blanket for the bed several times, got none. Front desk lady was rude and didn’t care about anything except her phone. Complete waste of my money.
Linda
2025 年 6 月入住 1 晚
10/10
Would recommend.
Remington
2025 年 6 月入住 2 晚
4/10
Very outdated did not like it at all!!
Jasmine
2025 年 5 月入住 2 晚
10/10
I don’t remember the man who helped check us in, but he was so awesome.. We ended up staying here b/c my daughter was supposed to race in the AFT Royal Enfield Race in Wheatland, but due to the weather her race was canceled. So we are from Washington state and totally out of our element, but the staff member was extremely helpful. We definitely would recommend and stay again!!! 💕
Irene
2025 年 6 月入住 2 晚
6/10
It was fairly quiet and close to our destination. Easy check-in and checkout. We couldn't find a working ice machine. The restaurant and bar were never open. The room had a bit of a funky odor and we had to keep the a/c set at 60 to keep the room comfortable. Overall our stay wasn't intolerable but there's room for improvement.
Laura
2025 年 6 月入住 5 晚
10/10
Good customer service
Tara
2025 年 5 月入住 4 晚
6/10
Trash was over flowing outside front entrance — property looks tires. Trash in parking lot. And I didn’t know I had to pay $10 to park IN the hotel lot. Ridiculous. It’s parking lot, not a garage or gated lot. :-/