See all properties
Save

The Norfolk Lodge Hotel

3.0 star property
Comfortable suburban hotel near St. Helier Town Hall

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for The Norfolk Lodge Hotel

Sun deck
Exterior detail
Iron/ironing board, travel cot, free WiFi, bed sheets
Bar (on property)
Bathroom shower

Reviews

8.2

Very good

Popular amenities

  • Bar
    BarBar
  • Gym
    GymGym
  • Pool
    PoolPool
  • Breakfast included
    Breakfast includedBreakfast included
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Room service
    Room serviceRoom service

Check-in time

2:00 PM

Check-out time

10:00 AM
The price is HK$1,696
HK$1,781 total
includes taxes & fees
14 Aug - 15 Aug

Explore the area

Map
Rouge Bouillon, St. Helier, Jersey, JE2 3UZ
  • Popular LocationSt. Helier Central Market14 min walk
  • Popular LocationPort of Jersey20 min walk
  • Popular LocationSt. Helier Beach3 min drive
  • AirportJersey (JER)16 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

The staff are all very friendly and helpful. The room was A nice size unfortunately it was very noisy with traffic at ni...
Joanna
Jul 2, 2024
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Indoor pool, seasonal outdoor pool, pool loungers
Merton Hotel
Pool
Hot tub
Breakfast included
Spa
9.0 out of 10, Wonderful, (897)
The price is HK$1,331
HK$1,398 total
includes taxes & fees
31 Jul - 1 Aug
Merton Hotel

About the area

St. Helier

Located in St. Helier, The Norfolk Lodge Hotel is in the suburbs and near the beach. The area's natural beauty can be seen at St. Helier Beach and Havre des Pas, while La Hougue Bie and Jersey War Tunnels - German Underground Hospital are cultural highlights. Don't miss out on a visit to Jersey Zoo. With kayaking, waterskiing and parasailing nearby, you'll find plenty of adventures in the water.
Visit our St. Helier travel guideOpens in a new window

What's nearby

  • King Street - 13 min walk
  • St. Helier Central Market - 14 min walk
  • Port of Jersey - 20 min walk
  • St. Helier Beach - 3 min drive
  • Havre des Pas - 7 min drive

Getting around

  • Jersey (JER) - 16 min drive

Restaurants

  • ‪Kyoto Restobar - ‬7 min walk
  • ‪First Stop Cafe - ‬7 min walk
  • ‪Moulin de Lecq - ‬3 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Bean Around The World - ‬12 min walk

About this property

The Norfolk Lodge Hotel

Hotel near Port of Jersey
Located close to St. Helier Town Hall and St. Helier Beach, The Norfolk Lodge Hotel provides a free breakfast buffet, a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Additional perks include:
  • An indoor pool and outdoor pool access nearby, with sunloungers
  • Free self-parking
  • Access to a nearby indoor pool, a lift and a TV in reception
  • Smoke-free property, a front desk safe and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 90 rooms offer amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Wardrobes/cupboards, travel cots and electric kettles

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Fitness centre
  • Indoor pool

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Indoor pool
  • Travel cot

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 79

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 9 October and 3 April.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cots (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include window guards

We should mention

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Norfolk Lodge Hotel St. Helier
Norfolk Lodge Hotel
Norfolk St. Helier
The Norfolk Lodge Hotel Hotel
The Norfolk Lodge Hotel St. Helier
The Norfolk Lodge Hotel Hotel St. Helier

Frequently asked questions

Does The Norfolk Lodge Hotel have a pool?

Yes, this property has an indoor pool and outdoor pool access.

How much does it cost to stay at The Norfolk Lodge Hotel?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at The Norfolk Lodge Hotel on 14 Aug 2024 start from HK$1,696.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Norfolk Lodge Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Norfolk Lodge Hotel?

Self-parking is free at this property.

What time is check-in at The Norfolk Lodge Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Norfolk Lodge Hotel?

Checkout is at 10 AM.

Where is The Norfolk Lodge Hotel located?

Situated near the beach, this hotel is within 1 mi (2 km) of St. Helier Town Hall, Port of Jersey and St. Helier Beach. Havre des Pas and La Hougue Bie are also within 3 mi (5 km).

The Norfolk Lodge Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 138 out of 439 reviews" "
Rating 8 - Good. 205 out of 439 reviews" "
Rating 6 - Okay. 75 out of 439 reviews" "
Rating 4 - Poor. 11 out of 439 reviews" "
Rating 2 - Terrible. 10 out of 439 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff are all very friendly and helpful. The room was A nice size unfortunately it was very noisy with traffic at night even with the windows closed. The bathroom is extremely bright as there is no blinds to block the sun out. It is not very good for disabled people as there are lots of stares. Saying that I would recommend. .
Stayed 3 nights in Jun 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel staff very polite and helpful
Stayed 7 nights in Jun 2024

4/10 Poor

Anne

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Booked twin and had double. Carpet wet Shower/bath plumbing hot from cold tap and vice versa. furniture basic. No bottled water or fridge. Staff pleasant.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen, West Wickham

Liked: Cleanliness, amenities
Very enjoyable stay. Helpful and friendly staff.
Stayed 2 nights in May 2024

10/10 Excellent

Karan

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but a bit dated.
Stayed 3 nights in Sep 2023

8/10 Good

Peter Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities
3 star rating is about right, very clean, staff very friendly and helpful, restaurant and food was good, a nice bar area but could get noisy with the "Entertainment". Nice warm indoor pool area. The only draw back is there are a lot of stairs and only one lift that doesn't serve all areas. If you have a mobility problem then make sure you ask for a room that is accessible by lift. The rooms themselves are a bit dated and could do with being refreshed, having said that, our room was very clean with a very comfortable bed.
Stayed 4 nights in Sep 2023

8/10 Good

S

Stayed 1 night in Sep 2023

6/10 Okay

Eric

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
No fridge in the bedroom. No air conditioning. Floor boards very creaky. Noisy traffic.
Stayed 5 nights in Sep 2023

6/10 Okay

Peter

Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini Break.
We stayed here for 3 nights while we were on Jersey and this was just what we wanted. The staff we very friendly and very helpful and we would stay here again if on the Island.
Stayed 3 nights in Sep 2023

6/10 Okay

Andrew

Travelled with group
Hotel was nice but just needs a tidy up. Seems to be a hotel for the older generation. A good walk to the town from the hotel but overall no complaints
Stayed 4 nights in Sep 2023

6/10 Okay

Elisabetta

Liked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our short holiday break.
The Hotel is traditional or conventional in its provision of services provided- not flash nor dowdy. Suits a mature clientele though there are steps within the building requiring consideration by anybody with mobility issues. Pleasant enough stay for a brief get away holiday or break.
Stayed 4 nights in Sep 2023

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

8/10 Good

Anita l

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet,the food was very nice ,clean and the staff was pleasant .
Stayed 4 nights in Sep 2023

10/10 Excellent

Deborah

Stayed 4 nights in Aug 2023

2/10 Terrible

Anirudh

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was a lot dirtier than expected, there’s also a foul smell throughout the corridors. Did not look like how the images online make it out to be. Unfortunately wasn’t able to receive a decent refund for this - the area around the hotel is pretty bad too - it’s next to a roundabout so a lot of road noise.
Stayed 4 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2023

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disappointing
Our room was a little tired and in need of refurbishment; the bed was too firm for me but I understand this is a personal preference and may be perfectly OK for others. All of the staff that I came into contact with (reception, restaurant, housekeeping) were very good and investing in people is clearly an area of excellence for the hotel. As regards the food, I thought that the breakfast offering was good but the buffet dinner was poor quality and overpriced. I am a regular visitor to St Helier and there are better hotels nearby in this price bracket that I will use in the future.
Stayed 3 nights in Aug 2023

8/10 Good

Russell

Liked: Amenities, property conditions & facilities
Very nice hotel …..staff very good also
Stayed 3 nights in Aug 2023

8/10 Good

Clare

Liked: Cleanliness, staff & service, room comfort
Nice stay
Had a lovely few days with an amazing breakfast. Room decor could be updated. Chip paper!! Counted 50 stairs up to our room. No lift!!
Stayed 4 nights in Jul 2023

10/10 Excellent

Christopher

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the public gents toilets in and around St Helier disgracefull State
Stayed 7 nights in Jul 2023

6/10 Okay

mhairi Crombie

Travelled with family
Liked: Cleanliness, staff & service
The best part of this hotel was the friendly, helpful staff. This hotel is well situated if you enjoy lots of walking.
Stayed 7 nights in Jul 2023