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Big, clean rooms with excellent breakfast and helpful staff!
Richard
Stayed 1 night in May 2024
Response from Cheryl on 2 May 2024
Dear Richard, We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Dear John,Thank you for taking the time to write a review of your recent experience at the Holiday Inn Express & Suites St. John’s Airport. We are glad to hear that you had such a wonderful experience during your recent stay. Our hotel was designed to provide the extra amenities that travelers look for, and our staff have been trained to provide excellent customer service to ensure that all of our guests have a great stay with us. Once again, thank your recommendation and we look forward to seeing you again soon.
Dear Vanessa,We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
A great stay for us, 1st ever visit to Newfoundland. Pleasant and helpful hotel staff, nice breakfast and drivable to city and surrounding sites.
Dale
Stayed 8 nights in Apr 2024
Response from Cheryl on 24 Apr 2024
Dear Dale,We are so happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. We are happy that you had the opportunity to enjoy our complimentary hot breakfast buffet, which features more than 30 hot and cold items each day. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
This is a beautiful hotel nicely situated close to airport
Caroline
Stayed 1 night in Apr 2024
Response from Cheryl on 23 Apr 2024
Dear Caroline,We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Being located next to St. John's Airport and local shopping is a favorite for our guests!Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Dear Cheryl, Thank you for taking the time to write a review of your recent experience at the Holiday Inn Express & Suites St. John’s Airport. We are glad to hear that you had such a wonderful experience during your recent stay. Our hotel was designed to provide the extra amenities that travelers look for, and our staff have been trained to provide excellent customer service to ensure that all of our guests have a great stay with us. Once again, thank your recommendation and we look forward to seeing you again soon.
Dear Gioconda,We are thrilled to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our dedicated staff have been trained to provide excellent customer service to ensure that all of our guests have a comfortable visit with us and feel right at home. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
We were getting a very early flight, cold breakfast was offered. We assumed muffin and coffee/juice, but we were pleasantly surprised to see much more offered!
Pauline
Stayed 1 night in Apr 2024
Response from Cheryl on 22 Apr 2024
Dear Pauline, We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. We are happy that you had the opportunity to enjoy our complimentary hot breakfast buffet, which features more than 30 hot and cold items each day. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
8/10 Good
Frankie
Travelled with family, Travelled with family and small children, Business traveller
21 Apr 2024
Liked: Amenities
Requested wake up call, staff forgot, toilet didn’t work properly.. Other than that great stay, clean hotel.
Frankie
Stayed 1 night in Apr 2024
Response from Cheryl on 22 Apr 2024
Dear Frankie, We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. We are sorry to hear about the issue with your wake-up call. We will be sharing this review with our staff to ensure that future guests do not have a similar experience. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Dear Shandy,We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
10/10 Excellent
Sally
16 Apr 2024
Liked: Amenities
I loved it here !
It’s close to the airport.
Staff is very friendly, and the complimentary breakfast is excellent.
Dr. Sally Ball
Sally
Stayed 1 night in Apr 2024
Response from Cheryl on 16 Apr 2024
Dear Sally,We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. We are happy that you had the opportunity to enjoy our complimentary hot breakfast buffet, which features more than 30 hot and cold items each day. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Dear Craig,Thank you for taking the time to write a review of your recent experience at the Holiday Inn Express & Suites St. John’s Airport. We are glad to hear that you had such a wonderful experience during your recent stay. Our hotel was designed to provide the extra amenities that travelers look for, and our staff have been trained to provide excellent customer service to ensure that all of our guests have a great stay with us. Once again, thank your recommendation and we look forward to seeing you again soon.
10/10 Excellent
Rosemarie
13 Apr 2024
Liked: Property conditions & facilities
Rosemarie
Stayed 1 night in Apr 2024
Response from Cheryl on 14 Apr 2024
Dear Rosemarie, We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Dear Paula,We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Next the airport but quiet. Breakfast was great. Bathroom sink was slow to drain (forgot to tell the staff)
Michelle
Stayed 1 night in Apr 2024
Response from Cheryl on 11 Apr 2024
Dear Michelle,We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. We are happy that you had the opportunity to enjoy our complimentary hot breakfast buffet, which features more than 30 hot and cold items each day. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
10/10 Excellent
Glenn
1 Apr 2024
Glenn
Stayed 1 night in Mar 2024
Response from Cheryl on 3 Apr 2024
Dear Glenn,Thank you for taking the time to write a review of your recent experience at the Holiday Inn Express & Suites St. John’s Airport. We are thrilled to hear that you had such a wonderful experience during your recent stay. Our hotel was designed to provide the extra amenities that travelers look for, and our staff have been trained to provide excellent customer service to ensure that all of our guests have a great stay with us. Once again, thank your recommendation and we look forward to seeing you again soon.
10/10 Excellent
Shane
Travelled with family, Travelled with family and small children
Dear Shane,We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. We are happy that you had the opportunity to enjoy our complimentary hot breakfast buffet, which features more than 30 hot and cold items each day. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Dear Dwight,We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
No housekeeping during our stay over flow of the small trash cans.
Low parking spots available.
Selena
Stayed 2 nights in Mar 2024
Response from Cheryl on 21 Mar 2024
Dear Selena,Thank you for taking the time to write a review of your recent stay at the Holiday Inn Express & Suites St. John’s Airport. We are disappointed to hear that your experience did not meet the high standards that we are known to provide. We apologize that your room was not sufficiently cleaned to the standard that our staff are known for, and we will be sharing your feedback with all of our staff to ensure that future guests do not have a disappointing experience such as yours. Thank you for taking the time to write a review.
Dear Thomas, We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
10/10 Excellent
Christelle, Saint Pierre
Business traveller
19 Mar 2024
Liked: Amenities
.
Christelle
Stayed 1 night in Mar 2024
Response from Cheryl on 19 Mar 2024
Dear Christelle,We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
10/10 Excellent
Craig
19 Mar 2024
Craig
Stayed 1 night in Mar 2024
Response from Cheryl on 11 Apr 2024
Dear Craig, We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Dear Wanda,We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
The staff were not effectively responsive when requesting children running throughout 2nd and 3rd floors like it was their playground. They took no consideration that we had to get up very early in the morning to catch a flight out. Not impressed.
Roy
Stayed 1 night in Mar 2024
Response from Cheryl on 18 Mar 2024
Dear Roy, We are disappointed to hear that your recent stay at the Holiday Inn Express & Suites St. John’s Airport did not meet our high standards. We apologize that your interactions with our staff were less than satisfactory, and we will be sharing your feedback with all of our staff to ensure that future guests do not have a disappointing experience such as yours. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
10/10 Excellent
Charlene
15 Mar 2024
Charlene
Stayed 1 night in Mar 2024
Response from Cheryl on 11 Apr 2024
Dear Charlene,We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Everything was very good. The only negative I saw was the benches in the dining room were very dirty and stained. Looking at them was a "turn-off". I would strongly advise that they be replaced or thoroughly cleaned.
Brian H
Stayed 1 night in Mar 2024
Response from Cheryl on 15 Mar 2024
Dear Brian H,Thank you for taking the time to write a review of your recent experience at the Holiday Inn Express & Suites St. John’s Airport. We are glad to hear that you had such a wonderful experience during your recent stay. Our hotel was designed to provide the extra amenities that travelers look for, and our staff have been trained to provide excellent customer service to ensure that all of our guests have a great stay with us. Thank you for your suggestion on our breakfast chairs. I will be sending this along to our maintenance team for action. Once again, thank your recommendation and we look forward to seeing you again soon.
Dear James, Thank you for taking the time to write a review of your recent experience at the Holiday Inn Express & Suites St. John’s Airport. We are glad to hear that you had such a wonderful experience during your recent stay. Our hotel was designed to provide the extra amenities that travelers look for, and our staff have been trained to provide excellent customer service to ensure that all of our guests have a great stay with us. Once again, thank your recommendation and we look forward to seeing you again soon.
10/10 Excellent
Jennifer
Travelled with family and small children, Business traveller, Travelled with partner
Excellent stay at this hotel. Delayed flight because of weather and they were very accommodating. It got so bad that no one could leave so they made up soup, chilli, sandwhiches and chilli! Overall a wonderful experience and we will definitely be back :) highly recommend trying this hotel!
Jennifer
Stayed 1 night in Mar 2024
Response from Cheryl on 9 Mar 2024
Dear Jennifer,We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a comfortable visit with us and feel right at home. We were happy to provide a meal to our guests during to ensure everyone had a delicious meal despite the terrible weather outside. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Dear Robert John A,We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. All of our staff have been trained to provide excellent customer service to ensure that all of our guests have a comfortable visit with us and feel right at home. We are very sorry to hear that you heard noise throughout the night. Our staff are always available to assist with any type of issue during your stay. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Dear Susan, We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Dear Allan,We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Dear Kelly,We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
10/10 Excellent
KENDRA
Business traveller
23 Feb 2024
Liked: Cleanliness
Clean rooms
Great service
KENDRA
Stayed 1 night in Feb 2024
Response from Cheryl on 23 Feb 2024
Dear KENDRA,We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
2/10 Terrible
Krista
23 Feb 2024
Krista
Stayed 1 night in Dec 2023
Response from Cheryl on 21 Mar 2024
Dear Krista,We are disappointed to hear that your recent stay at the Holiday Inn Express & Suites St. John’s Airport did not meet our high standards. We apologize that your interactions with our staff were less than satisfactory, and we will be sharing your feedback with all of our staff to ensure that future guests do not have a disappointing experience such as yours. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Dear Lee,We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Always love my stay at this hotel. The staff are always friendly and helpful and its always very quiet.
Denise
Stayed 1 night in Feb 2024
Response from Cheryl on 5 Feb 2024
Dear Denise,Thank you for taking the time to write a review of your recent experience at the Holiday Inn Express & Suites St. John’s Airport. We are glad to hear that you had such a wonderful experience during your recent stay. Our hotel was designed to provide the extra amenities that travelers look for, and our staff have been trained to provide excellent customer service to ensure that all of our guests have a great stay with us. Once again, thank your recommendation and we look forward to seeing you again soon.
Dear Tim,We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. We are happy that you had the opportunity to enjoy our complimentary hot breakfast buffet, which features more than 30 hot and cold items each day. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
I must say that the staff at this place is truly exceptional. The rooms are spacious, well-proportioned and have a modern yet homely feel to them. Additionally, the free breakfast provided was a great advantage and really made me feel at home. Overall, my experience staying here was truly delightful.
Terry
Stayed 2 nights in Jan 2024
Response from Cheryl on 5 Feb 2024
Dear Terry,We are so happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our dedicated staff have been trained to provide excellent customer service to ensure that all of our guests have a comfortable visit with us and feel right at home. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
10/10 Excellent
Robert
Business traveller
1 Feb 2024
Robert
Stayed 1 night in Jan 2024
Response from Cheryl on 5 Feb 2024
Dear Robert,We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. All of our staff have been trained to provide excellent customer service to ensure that all of our guests have a comfortable visit with us and feel right at home. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
2/10 Terrible
Diane
30 Jan 2024
Diane
Stayed 1 night in Jan 2024
Response from Cheryl on 1 Feb 2024
Dear Diane, We are disappointed to hear that your recent stay at the Holiday Inn Express & Suites St. John’s Airport did not meet our high standards. We will be sharing your feedback with all of our staff to ensure that future guests do not have a disappointing experience such as yours. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Dear darlene, We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Stayed here before we.flew out beautiful place and they have a shuttle bus that goes to the air port
Ashley
Stayed 1 night in Jan 2024
Response from Cheryl on 24 Jan 2024
Dear Ashley,We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Dear Eddy, We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. All of our staff have been trained to provide excellent customer service to ensure that all of our guests have a comfortable visit with us and feel right at home. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
10/10 Excellent
CHANTAL
20 Jan 2024
CHANTAL
Stayed 1 night in Jan 2024
Response from Cheryl on 12 Feb 2024
Dear CHANTAL, We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Dear Kenny,We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
It was very vlean and the pool was excellent. Not too cold. The staff was extremly friendly and profesional
Larry Tobin
Stayed 2 nights in Jan 2024
Response from Cheryl on 15 Jan 2024
Dear Larry Tobin,We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
10/10 Excellent
cynthia
14 Jan 2024
cynthia
Stayed 1 night in Jan 2024
Response from Cheryl on 15 Jan 2024
Dear cynthia,Thank you for taking the time to write a review of your recent experience at the Holiday Inn Express & Suites St. John’s Airport. We are glad to hear that you had such a wonderful experience during your recent stay. Our hotel was designed to provide the extra amenities that travelers look for, and our staff have been trained to provide excellent customer service to ensure that all of our guests have a great stay with us. Once again, thank your recommendation and we look forward to seeing you again soon.
Dear Jennifer,We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. All of our staff have been trained to provide excellent customer service to ensure that all of our guests have a comfortable visit with us and feel right at home. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
I had a great stay, hotel was really clean and staff were great.
Scott
Stayed 1 night in Jan 2024
Response from Cheryl on 10 Jan 2024
Dear Scott,We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.
Very quick check in with all the information i needed.
Joanne
Stayed 1 night in Jan 2024
Response from Cheryl on 8 Jan 2024
Dear Joanne,We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.