Lobby

Reviews of Holiday Inn Express & Suites St John's Airport, an IHG Hotel

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1003 reviews" "
Rating 8 - Good. 210 out of 1003 reviews" "
Rating 6 - Okay. 58 out of 1003 reviews" "
Rating 4 - Poor. 27 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, clean rooms with excellent breakfast and helpful staff!
Stayed 1 night in May 2024
Response from Cheryl on 2 May 2024
Dear Richard, We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hood
Stayed 1 night in Apr 2024
Response from Cheryl on 30 Apr 2024
Dear John,Thank you for taking the time to write a review of your recent experience at the Holiday Inn Express & Suites St. John’s Airport. We are glad to hear that you had such a wonderful experience during your recent stay. Our hotel was designed to provide the extra amenities that travelers look for, and our staff have been trained to provide excellent customer service to ensure that all of our guests have a great stay with us. Once again, thank your recommendation and we look forward to seeing you again soon.

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Cheryl on 29 Apr 2024
Dear Vanessa,We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

8/10 Good

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great stay for us, 1st ever visit to Newfoundland. Pleasant and helpful hotel staff, nice breakfast and drivable to city and surrounding sites.
Stayed 8 nights in Apr 2024
Response from Cheryl on 24 Apr 2024
Dear Dale,We are so happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. We are happy that you had the opportunity to enjoy our complimentary hot breakfast buffet, which features more than 30 hot and cold items each day. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel nicely situated close to airport
Stayed 1 night in Apr 2024
Response from Cheryl on 23 Apr 2024
Dear Caroline,We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Being located next to St. John's Airport and local shopping is a favorite for our guests!Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Cheryl, Carbonear

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very near airport.
Stayed 1 night in Apr 2024
Response from Cheryl on 23 Apr 2024
Dear Cheryl, Thank you for taking the time to write a review of your recent experience at the Holiday Inn Express & Suites St. John’s Airport. We are glad to hear that you had such a wonderful experience during your recent stay. Our hotel was designed to provide the extra amenities that travelers look for, and our staff have been trained to provide excellent customer service to ensure that all of our guests have a great stay with us. Once again, thank your recommendation and we look forward to seeing you again soon.

8/10 Good

Gioconda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Cheryl on 24 Apr 2024
Dear Gioconda,We are thrilled to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our dedicated staff have been trained to provide excellent customer service to ensure that all of our guests have a comfortable visit with us and feel right at home. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were getting a very early flight, cold breakfast was offered. We assumed muffin and coffee/juice, but we were pleasantly surprised to see much more offered!
Stayed 1 night in Apr 2024
Response from Cheryl on 22 Apr 2024
Dear Pauline, We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. We are happy that you had the opportunity to enjoy our complimentary hot breakfast buffet, which features more than 30 hot and cold items each day. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

8/10 Good

Frankie

Travelled with family, Travelled with family and small children, Business traveller
Liked: Amenities
Requested wake up call, staff forgot, toilet didn’t work properly.. Other than that great stay, clean hotel.
Stayed 1 night in Apr 2024
Response from Cheryl on 22 Apr 2024
Dear Frankie, We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. We are sorry to hear about the issue with your wake-up call. We will be sharing this review with our staff to ensure that future guests do not have a similar experience. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

8/10 Good

Shandy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close to the airport.
Stayed 4 nights in Apr 2024
Response from Cheryl on 18 Apr 2024
Dear Shandy,We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Sally

Liked: Amenities
I loved it here ! It’s close to the airport. Staff is very friendly, and the complimentary breakfast is excellent. Dr. Sally Ball
Stayed 1 night in Apr 2024
Response from Cheryl on 16 Apr 2024
Dear Sally,We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. We are happy that you had the opportunity to enjoy our complimentary hot breakfast buffet, which features more than 30 hot and cold items each day. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Apr 2024
Response from Cheryl on 16 Apr 2024
Dear Craig,Thank you for taking the time to write a review of your recent experience at the Holiday Inn Express & Suites St. John’s Airport. We are glad to hear that you had such a wonderful experience during your recent stay. Our hotel was designed to provide the extra amenities that travelers look for, and our staff have been trained to provide excellent customer service to ensure that all of our guests have a great stay with us. Once again, thank your recommendation and we look forward to seeing you again soon.

10/10 Excellent

Rosemarie

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cheryl on 14 Apr 2024
Dear Rosemarie, We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and reasonably priced
Stayed 1 night in Apr 2024
Response from Cheryl on 14 Apr 2024
Dear Paula,We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next the airport but quiet. Breakfast was great. Bathroom sink was slow to drain (forgot to tell the staff)
Stayed 1 night in Apr 2024
Response from Cheryl on 11 Apr 2024
Dear Michelle,We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. We are happy that you had the opportunity to enjoy our complimentary hot breakfast buffet, which features more than 30 hot and cold items each day. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Glenn

Stayed 1 night in Mar 2024
Response from Cheryl on 3 Apr 2024
Dear Glenn,Thank you for taking the time to write a review of your recent experience at the Holiday Inn Express & Suites St. John’s Airport. We are thrilled to hear that you had such a wonderful experience during your recent stay. Our hotel was designed to provide the extra amenities that travelers look for, and our staff have been trained to provide excellent customer service to ensure that all of our guests have a great stay with us. Once again, thank your recommendation and we look forward to seeing you again soon.

10/10 Excellent

Shane

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice pool for kids, amazing breakfast
Stayed 3 nights in Mar 2024
Response from Cheryl on 1 Apr 2024
Dear Shane,We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. We are happy that you had the opportunity to enjoy our complimentary hot breakfast buffet, which features more than 30 hot and cold items each day. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Dwight

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly And clean
Stayed 1 night in Mar 2024
Response from Cheryl on 22 Mar 2024
Dear Dwight,We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

6/10 Okay

Selena

Liked: Cleanliness, property conditions & facilities
No housekeeping during our stay over flow of the small trash cans. Low parking spots available.
Stayed 2 nights in Mar 2024
Response from Cheryl on 21 Mar 2024
Dear Selena,Thank you for taking the time to write a review of your recent stay at the Holiday Inn Express & Suites St. John’s Airport. We are disappointed to hear that your experience did not meet the high standards that we are known to provide. We apologize that your room was not sufficiently cleaned to the standard that our staff are known for, and we will be sharing your feedback with all of our staff to ensure that future guests do not have a disappointing experience such as yours. Thank you for taking the time to write a review.

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cheryl on 21 Mar 2024
Dear Thomas, We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Christelle, Saint Pierre

Business traveller
Liked: Amenities
.
Stayed 1 night in Mar 2024
Response from Cheryl on 19 Mar 2024
Dear Christelle,We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Craig

Stayed 1 night in Mar 2024
Response from Cheryl on 11 Apr 2024
Dear Craig, We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively clean and comfortable
Stayed 1 night in Mar 2024
Response from Cheryl on 18 Mar 2024
Dear Wanda,We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

2/10 Terrible

Roy

Travelled with pets, Travelled with partner
Disliked: Staff & service, property conditions & facilities
The staff were not effectively responsive when requesting children running throughout 2nd and 3rd floors like it was their playground. They took no consideration that we had to get up very early in the morning to catch a flight out. Not impressed.
Stayed 1 night in Mar 2024
Response from Cheryl on 18 Mar 2024
Dear Roy, We are disappointed to hear that your recent stay at the Holiday Inn Express & Suites St. John’s Airport did not meet our high standards. We apologize that your interactions with our staff were less than satisfactory, and we will be sharing your feedback with all of our staff to ensure that future guests do not have a disappointing experience such as yours. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Charlene

Stayed 1 night in Mar 2024
Response from Cheryl on 11 Apr 2024
Dear Charlene,We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Brian H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. The only negative I saw was the benches in the dining room were very dirty and stained. Looking at them was a "turn-off". I would strongly advise that they be replaced or thoroughly cleaned.
Stayed 1 night in Mar 2024
Response from Cheryl on 15 Mar 2024
Dear Brian H,Thank you for taking the time to write a review of your recent experience at the Holiday Inn Express & Suites St. John’s Airport. We are glad to hear that you had such a wonderful experience during your recent stay. Our hotel was designed to provide the extra amenities that travelers look for, and our staff have been trained to provide excellent customer service to ensure that all of our guests have a great stay with us. Thank you for your suggestion on our breakfast chairs. I will be sending this along to our maintenance team for action. Once again, thank your recommendation and we look forward to seeing you again soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, and early book in was a blessing.
Stayed 2 nights in Mar 2024
Response from Cheryl on 13 Mar 2024
Dear James, Thank you for taking the time to write a review of your recent experience at the Holiday Inn Express & Suites St. John’s Airport. We are glad to hear that you had such a wonderful experience during your recent stay. Our hotel was designed to provide the extra amenities that travelers look for, and our staff have been trained to provide excellent customer service to ensure that all of our guests have a great stay with us. Once again, thank your recommendation and we look forward to seeing you again soon.

10/10 Excellent

Jennifer

Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this hotel. Delayed flight because of weather and they were very accommodating. It got so bad that no one could leave so they made up soup, chilli, sandwhiches and chilli! Overall a wonderful experience and we will definitely be back :) highly recommend trying this hotel!
Stayed 1 night in Mar 2024
Response from Cheryl on 9 Mar 2024
Dear Jennifer,We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a comfortable visit with us and feel right at home. We were happy to provide a meal to our guests during to ensure everyone had a delicious meal despite the terrible weather outside. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

8/10 Good

Robert John A

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy though out the whole night
Stayed 2 nights in Mar 2024
Response from Cheryl on 5 Mar 2024
Dear Robert John A,We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. All of our staff have been trained to provide excellent customer service to ensure that all of our guests have a comfortable visit with us and feel right at home. We are very sorry to hear that you heard noise throughout the night. Our staff are always available to assist with any type of issue during your stay. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cheryl on 4 Mar 2024
Dear Susan, We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Allan

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Fast check in.
Stayed 1 night in Feb 2024
Response from Cheryl on 29 Feb 2024
Dear Allan,We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Feb 2024
Response from Cheryl on 26 Feb 2024
Dear Kelly,We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

KENDRA

Business traveller
Liked: Cleanliness
Clean rooms Great service
Stayed 1 night in Feb 2024
Response from Cheryl on 23 Feb 2024
Dear KENDRA,We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

2/10 Terrible

Krista

Stayed 1 night in Dec 2023
Response from Cheryl on 21 Mar 2024
Dear Krista,We are disappointed to hear that your recent stay at the Holiday Inn Express & Suites St. John’s Airport did not meet our high standards. We apologize that your interactions with our staff were less than satisfactory, and we will be sharing your feedback with all of our staff to ensure that future guests do not have a disappointing experience such as yours. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cheryl on 19 Feb 2024
Dear Lee,We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Denise

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love my stay at this hotel. The staff are always friendly and helpful and its always very quiet.
Stayed 1 night in Feb 2024
Response from Cheryl on 5 Feb 2024
Dear Denise,Thank you for taking the time to write a review of your recent experience at the Holiday Inn Express & Suites St. John’s Airport. We are glad to hear that you had such a wonderful experience during your recent stay. Our hotel was designed to provide the extra amenities that travelers look for, and our staff have been trained to provide excellent customer service to ensure that all of our guests have a great stay with us. Once again, thank your recommendation and we look forward to seeing you again soon.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Two words. Awesome breakfast
Stayed 2 nights in Jan 2024
Response from Cheryl on 5 Feb 2024
Dear Tim,We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. We are happy that you had the opportunity to enjoy our complimentary hot breakfast buffet, which features more than 30 hot and cold items each day. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Terry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say that the staff at this place is truly exceptional. The rooms are spacious, well-proportioned and have a modern yet homely feel to them. Additionally, the free breakfast provided was a great advantage and really made me feel at home. Overall, my experience staying here was truly delightful.
Stayed 2 nights in Jan 2024
Response from Cheryl on 5 Feb 2024
Dear Terry,We are so happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our dedicated staff have been trained to provide excellent customer service to ensure that all of our guests have a comfortable visit with us and feel right at home. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Robert

Business traveller
Stayed 1 night in Jan 2024
Response from Cheryl on 5 Feb 2024
Dear Robert,We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. All of our staff have been trained to provide excellent customer service to ensure that all of our guests have a comfortable visit with us and feel right at home. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

2/10 Terrible

Diane

Stayed 1 night in Jan 2024
Response from Cheryl on 1 Feb 2024
Dear Diane, We are disappointed to hear that your recent stay at the Holiday Inn Express & Suites St. John’s Airport did not meet our high standards. We will be sharing your feedback with all of our staff to ensure that future guests do not have a disappointing experience such as yours. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Cheryl on 29 Jan 2024
Dear darlene, We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Ashley, ROLLOBAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before we.flew out beautiful place and they have a shuttle bus that goes to the air port
Stayed 1 night in Jan 2024
Response from Cheryl on 24 Jan 2024
Dear Ashley,We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Eddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Cheryl on 23 Jan 2024
Dear Eddy, We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. All of our staff have been trained to provide excellent customer service to ensure that all of our guests have a comfortable visit with us and feel right at home. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

CHANTAL

Stayed 1 night in Jan 2024
Response from Cheryl on 12 Feb 2024
Dear CHANTAL, We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to airport
Stayed 1 night in Jan 2024
Response from Cheryl on 17 Jan 2024
Dear Kenny,We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Larry Tobin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very vlean and the pool was excellent. Not too cold. The staff was extremly friendly and profesional
Stayed 2 nights in Jan 2024
Response from Cheryl on 15 Jan 2024
Dear Larry Tobin,We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

cynthia

Stayed 1 night in Jan 2024
Response from Cheryl on 15 Jan 2024
Dear cynthia,Thank you for taking the time to write a review of your recent experience at the Holiday Inn Express & Suites St. John’s Airport. We are glad to hear that you had such a wonderful experience during your recent stay. Our hotel was designed to provide the extra amenities that travelers look for, and our staff have been trained to provide excellent customer service to ensure that all of our guests have a great stay with us. Once again, thank your recommendation and we look forward to seeing you again soon.

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Always friendly staff… clean spacious room
Stayed 1 night in Jan 2024
Response from Cheryl on 15 Jan 2024
Dear Jennifer,We are glad to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. All of our staff have been trained to provide excellent customer service to ensure that all of our guests have a comfortable visit with us and feel right at home. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel
I had a great stay, hotel was really clean and staff were great.
Stayed 1 night in Jan 2024
Response from Cheryl on 10 Jan 2024
Dear Scott,We are happy to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our housekeeping team has been extensively trained to provide clean rooms and public areas, to ensure that all of our guests have a wonderful experience with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick check in with all the information i needed.
Stayed 1 night in Jan 2024
Response from Cheryl on 8 Jan 2024
Dear Joanne,We are delighted to hear that you had such a great experience during your recent stay at the Holiday Inn Express & Suites St. John’s Airport. Our staff have been trained to provide excellent customer service to ensure that all of our guests have a wonderful visit with us. Thank you for taking the time to write a review and we look forward to seeing you again during your next visit to the St. John’s area.