Upon arriving, my husband and myself were meeting another couple. So we looked around very briefly. After noticing a TV that was hung crooked and a few pictures, we set our luggage in the bedroom and went out and had dinner with our friends. We made it back to the property around 10 PM, we went to go and look at the view. Upon opening the sliding door we discovered, it was unlocked. Trying to lock the door it would not lock. After calling Itrips several times with no success, I waited to contact them first thing in the morning. It took a couple hours for them to get back with me which delayed the next excursion on our vacation. Midday, somebody did come out with a make shift door stopper, that was as flimsy a curtain rod. The gentleman that came out could not even install it. He also stated the door needed to be replaced. The owner knew this and still rented. My husband ended up having to do the work. On day 3 they came out with a new lock. Going back to day 2 when I proceeded to take a shower I noticed mold on the shower curtain , mold on the soap dish and a showerhead full of soap scum!
Last but not least, on our last day in the morning as I was doing dishes a gentleman walked in our room as I was standing in my underwear and would not leave! Continued to stare until husband asked him nicely to get out and talk through the door! He still stood there staring. Needless to say, the only compensation was a refund of the cleaning fee. They were very rude and did not care!