Outdoor pool

Reviews of Holiday Inn Express Hotel & Suites Clearwater North-Dunedin, an IHG Hotel

2.5 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 553 out of 796 reviews" "
Rating 8 - Good. 204 out of 796 reviews" "
Rating 6 - Okay. 25 out of 796 reviews" "
Rating 4 - Poor. 9 out of 796 reviews" "
Rating 2 - Terrible. 5 out of 796 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
nice accommodations, excellent breakfast bar
Stayed 2 nights in May 2024

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, quiet property, and the breakfast was very good
Stayed 5 nights in May 2024

4/10 Poor

Katherine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, easy walkability to restaurants and downtown, right on the pinellas trail. Breakfast staff super sweet, front desk welcoming
Stayed 2 nights in Apr 2024

10/10 Excellent

Fern

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Helen

Liked: Amenities, property conditions & facilities
I loved that there were great restaurants within walking distance! We were comfortable and the staff were very friendly. The area is definitely safe and very cute. I would stay here again.
Stayed 3 nights in Apr 2024

8/10 Good

Suzzy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and close to many amenities
Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our family! We had a rollaway bed to fit our family of five in our room, it was so clean, staff was so attentive, kids enjoyed the pool, you could walk to restaurants and shops, breakfast crew was 5 star, and we loved the cozy touch of the Easter decorations while there! Definitely recommend!
Stayed 4 nights in Mar 2024

10/10 Excellent

Shane McIver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Paul

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a clean and nice hotel. The staff were wonderful and made up for the slightly outdated room. Everything seemed clean and met our needs completely. The breakfast was delicious and the staff were phenomenal. My kids were happy here and all of the hotel staff were friendly especially the individuals running the morning breakfast. Also had many breakfast options. Only minor issue was the shower heads could definitely use an update.
Stayed 5 nights in Mar 2024

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful. Pool was never too crowded and it was close to some great beaches just a little drive away.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, always clean. Great breakfast included in our stay. See you next spring!
Stayed 4 nights in Mar 2024

10/10 Excellent

Patty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to everything within walking distance clean and staff was amazing
Stayed 6 nights in Mar 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast in morning had plenty of choices and staff were very friendly and helpful. Right next to Pinella’s Trail. Walking to Dunedin, restaurants, shops and ballpark. Enjoyed our stay. Hot tub was great too
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to explore the town from
Stayed 3 nights in Mar 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for watching Blue Jays spring training
Stayed 9 nights in Mar 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located in a perfect location to stores restaurants walking and biking on trails.The hotel is very clean and the staff is great especially the breakfast crew.
Stayed 8 nights in Mar 2024

6/10 Okay

j

Stayed 1 night in Feb 2024

10/10 Excellent

Carol & Dennis

Liked: Property conditions & facilities
Wonderful staff, so friendly and helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Joseph Billie Steelman,

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the property....location, cleanliness, staff, breakfast, the pool area, availability of a computer and printer. Highly recommend!
Stayed 7 nights in Feb 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holiday Inn Express in Dunedin is the PERFECT hotel for anyone planning a trip to Dunedin. I dont want to say too much about it though, because I dont want it to get too crowded lol. It is in easy walking distance to all the cute shops, restaurants and parks. It is 1 block away from the water, for awesome sunsets. It is 10 minute walk from the Blue Jays spring training field. It is a 30 second walk to the bike/walking trail. We were here in February, and the heated pool was so nice and warm. The hot tub was even warmer. Getting out of the pool/hot tub was a bit chilly, but that is expected! The breakfast was amazing, and the two nice ladies (Penny was one of them) who work there for breakfast are so sweet and helpful. All in all, it is a great place to stay and no complaints at all!
Stayed 6 nights in Feb 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to everything, bars, restaurants and the water.
Stayed 3 nights in Feb 2024

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from a trip to the Clearwater area. The first two nights we stayed at the Holiday Inn in Dunedin. Of all my years of travel, this hotel provided the best customer service experience of ANY hotel we've ever stayed at. Everyone we talked with was kind, friendly, and willing to help. Many times when you go to a hotel, you can feel the stress of the staff, and/or it can feel like you are inconveniencing them as customer service seems to be a thing of the past at many establishments. This hotel was different. Not one staff member just walked by without a smile and a hello. They offer a free breakfast and there was a lady there with a single colored braid and a smile willing to get drinks or other items from the breakfast buffet. The only downsides of this hotel are that the pool is smaller and it's not ocean side (can't see the ocean from the hotel). However, their customer service is above and beyond, and worth the stay. It's a great location where you can walk to the quaint little town of Dunedin. We will stay here again.

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Awesome service at front staff. Housekeeping very responsive. Hotel near bike trail, restaurantes, and shopping.
Stayed 3 nights in Feb 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family get together in Dunedin FL
Hotel staff is amazing. Front desk personnel were very welcoming. Every member of the staff we met, cleaning ladies, breakfast attendants etc. went out of their way to be helpful and always with a smile. Room was spotless. Nice place to stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place for any Dunedin event
Stayed 1 night in Feb 2024

10/10 Excellent

Randolph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and helpful. The included breakfast was one of the best anywhere!
Stayed 3 nights in Jan 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms and friendly staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and breakfast staff were unusually friendly and helpful and very polite!!
Stayed 3 nights in Jan 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

George R

Stayed 10 nights in Jan 2024

6/10 Okay

David

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I didn’t like the fact that the hot tub closed at 10:00. There was a man, who had no personality at all, in the office before 10:00 and all night. Why not let paying customers in later?
Stayed 1 night in Dec 2023

10/10 Excellent

Bill

Stayed 1 night in Jan 2024

10/10 Excellent

Lona

Stayed 2 nights in Dec 2023

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definately stay here again!
Stayed 1 night in Dec 2023

8/10 Good

Pahk

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like that it is easy to park and check in. Downtown Dunedin walkable. Bike rental next door
Stayed 1 night in Dec 2023

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very close proximity to the very walkable downtown
Stayed 2 nights in Nov 2023

10/10 Excellent

Thi Thanh Tinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, super friendly, just an all-around great place to stay
Stayed 2 nights in Oct 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an absolutely amazing stay here. The place was clean, the employees were friendly, and the breakfast staff was amazing. I felt like they were serving us not just putting food out. We had a great trip. Thanks
Stayed 3 nights in Oct 2023

10/10 Excellent

Claudio, valrico

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel but pricier for a 2 1/2 star.
Stayed 1 night in Oct 2023

10/10 Excellent

Corin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

David, Miami

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Perfect room with all that is needed. Good shower.
Stayed 1 night in Oct 2023

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and knowledgeable. The room was, as expected, clean and vomfortable.
Stayed 3 nights in Sep 2023

10/10 Excellent

anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always a nice place stay.
Stayed 1 night in Sep 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Kristine

Stayed 1 night in Sep 2023