Reception staff didn't have a clue and you could tell they were making up rules as they went along.
Parking was crazy. Either parking within three millimetres from your door or taking up two spaces. It is a battle that may tax the patience of many.
The room was clean and beds comfortable, but room tiny for three people.
The restaurant and bar area were ok and the food was ok. It was just the service was erm, well lets just say Gordon Ramsey would be raising his voice and Basil Fawlty would have been proud. Being made to wait almost an hour for the dessert menus, only to find out the kitchen closed ten minutes before!!!!!
The lift sounded as if it was going to break down at any moment.
The pool area looked dangerous, as if you would catch a disease if you dared enter.
Its location is fine for a beach is just across a busy road, but it is not that close to the town centre or harbour. So if you want to eat out and want a drink rather than drive, the options are limited.
It really is a strange place, some things it does well, like house keeping. And yet things like customer service are so far off the mark, one wonders of the sanity of the management.
Advice, sack the management and put housekeeping or the chef in charge.