整间共管公寓

★★★★★ Beachfront Newly Renovated Penthouse Washer/Dryer Perfect for Family WiFi

★★★★★ Beachfront Newly Renovated Penthouse Washer/Dryer Perfect for Family WiFi

位于海滩的共管式公寓,提供室外游泳池

★★★★★ Beachfront Newly Renovated Penthouse Washer/Dryer Perfect for Family WiFi的照片库

室外游泳池
智能电视、DVD 播放器、影片库
室外用餐
1 多间卧室、客房内保险箱、办公桌、熨斗/熨衣板
在海滩

点评

8.8/10
优秀

整间共管公寓

1 间卧室2 间浴室可容纳 6 人(按实际入住人数收费)1100 平方英尺

热门服务设施

  • 游泳池
  • 干衣机
  • 洗衣机
  • 厨房
  • 室外区域
  • 提供停车位

添加日期以查看价格

住宿简介

尽享整间住宿

您与同行的旅伴将享有整间共管公寓,无需与陌生人共享。

★★★★★ Beachfront Newly Renovated Penthouse Washer/Dryer Perfect for Family WiFi

IMPORTANT: IF YOU HAVE TROUBLE BOOKING OUR CONDO, SEND US AN INQUIRY OR CONTACT US IMMEDIATELY AND I WILL SEND PRE-APPROVAL. THERE IS A KNOWN AND REPORTED VRBO ISSUE REPATED TO PAYMENTS.

Sapphire Sunrise Beach Villa is a newly renovated luxury villa right on beautiful Sapphire Beach in St. Thomas, US Virgin Islands. Situated just 20 feet from the water, breathtaking views of the ocean, pool, St. John and British Virgin Island beach directly from our patio and balcony on top floor.

This beachfront two-level condo located within the Sapphire Beach Resort and Marina in St. Thomas, Virgin Islands is right on the Caribbean Beach and features a free WiFi access, two flat-screen SmartTVs, air conditioning, and a private terrace and balcony. Guests at the Modern, Luxury Beachfront Duplex Condo can enjoy a two-level children friendly outdoor pool and a private beach area overlooking St. John and British Virgin Islands.

This spacious, modern condo showcases a full kitchen with a coffee maker, stove, refrigerator, dishwasher, and microwave. Two private bathrooms with a shower and bathtub also come with hairdryers and beach towels. You can enjoy breathtaking beach view from both a terrace and balcony.

Sapphire Beach Resort and Marina features beach bar, dive shop, and other water sports facilities. Activities in the marina and surrounding area include horse riding, kayaking, fishing, windsurfing, snorkeling, and diving. The property offers free parking and 24/7 resort security.

The property is right on the famous Sapphire Beach, less than 2 miles from Coral World Marine Park and the Mahogany Run Golf Course is just over three miles away. Sapphire Vacations is just 3-min drive from Red Hook, where you can find a range of bars, restaurants and shops and ferry to St. John and British Virgin Islands. Cyril E. King Airport is a 25-minute drive away.

* This property is also rated for the best value! Guests are getting more for their money when compared to other properties in this area.
* This property also has one of the best-rated locations! Guests are happier about it compared to other properties in the area.
* This property is also rated for the best value! Guests are getting more for their money when compared to other properties in this area.

INCLUDED FREE

• Unlimited high speed fiberoptic WiFi
• DVD Player w/ Movies
• Premium Satellite / Cable TV subscription plus DVD library
• Streaming video apps (subscription required)
• Linen, towels, and beach towels (in the unit)
• Use of resort beach/pool chairs (attendant will set up beach chairs for you)
• FREE on site parking
• Basic soap and shampoo startup kit

Sapphire Sunrise Beach Villa is a newly renovated luxury villa right on beautiful Sapphire Beach in St. Thomas, US Virgin Islands. Situated just 20 feet from the water, breathtaking views of the ocean, pool, St. John and British Virgin Island beach directly from our patio and balcony on top floor.

This beachfront two-level condo located within the Sapphire Beach Resort and Marina in St. Thomas, Virgin Islands is right on the Caribbean Beach and features a free WiFi access, two flat-screen SmartTVs, air conditioning, and a private terrace and balcony. Guests at the Modern, Luxury Beachfront Duplex Condo can enjoy a two-level children friendly outdoor pool and a private beach area overlooking St. John and British Virgin Islands.

This spacious, modern condo showcases a full kitchen with a coffee maker, stove, refrigerator, dishwasher, and microwave. Two private bathrooms with a shower and bathtub also come with hairdryers and beach towels. You can enjoy breathtaking beach view from both a terrace and balcony.

Sapphire Beach Resort and Marina features beach bar, dive shop, and other water sports facilities. Activities in the marina and surrounding area include horse riding, kayaking, fishing, windsurfing, snorkeling, and diving. The property offers free parking and 24/7 resort security.

The property is right on the famous Sapphire Beach, less than 2 miles from Coral World Marine Park and the Mahogany Run Golf Course is just over three miles away. Sapphire Vacations is just 3-min drive from Red Hook, where you can find a range of bars, restaurants and shops and ferry to St. John and British Virgin Islands. Cyril E. King Airport is a 25-minute drive away.

SPECIAL FEATURES

• Building was fully renovated as part of the capital refurbishment
• Condo renovation fully completed
• The unit was newly painted
• Apartment designed in 'Modern Caribbean Luxury' by New York City designer
• Eco unit features all new energy saving LED lighting; All fixtures brand new
• Two-zone air conditioning with two programmable Honeywell thermostats
• Brand new two remote controlled ceiling fans
• Featuring imported porcelain floor tiles
• Brand new kitchen cabinets
• Iced White Quartz kitchen countertop & matching backsplash
• Brand new stainless Steel 800 series Bosch Dishwasher (the most quiet on the market)
• Brand new full size counter-width refrigerator (Summit series)
• Brand new flush mounted four burner ceramic glass electric cooktop with touch controls.
• Brand new over the cooktop micro-wave oven
• Brand new small kitchen appliances, silverware, etc.
• Brand new LG 50' Flat screen SmartTV and LG BluRay & DVD player and 20+ movies
• All switches and outlets replaced; USB charging outlets
• Over and under the cabinet accent lighting as well as two "dimmer switch" controlled track lighting.
• Brand new 'rain' shower head in "walk-in" shower
• Brand new living room furniture and Victorian Ghost dining set
• Brand new outdoor dining, furniture and beach chairs (for balcony use only); Eco solar lights
• New entry door with remote controlled touch-screen keyless entry lock
• All cabinet doors restored and reconditioned
• Staircase restored and reconditioned
• New bathroom door locks
• Brand new King bed with Serta Orthopedic mattress
• Brand new, comfortable Queen sofa bed
• Brand new Pottery Barn sleeper bed

The resort itself is located on one of the world's most beautiful Caribbean beaches. The resort is right on the beach - the beautiful Sapphire Beach, shaded with palms, and majestic in its beautiful jewel-toned water from aquamarine water near the beach to deep sapphire blue in the distance. There are two beaches on the property - half-mile white sandy beach and coral beach. If you like snorkeling, you will have chance to see not only Caribbean coral fish, abut also see turtles and sting ray. All this right from our beach! There is also a multilevel cascading freshwater pool that overlooks the Caribbean Sea. Enjoy complimentary beach chairs (ask attendant), beach towels available in the unit. Towels and linens are provided along with a FREE high speed WiFi. Other beach activities available in on-site water sport center include snorkeling, kayaking, windsurfing and sunset sailing.

You will stay only one mile from the town of Red Hook on the eastern end of the St. Thomas island. Red Hook provides all conveniences and grocery shopping, along with many additional dining options. Ferry service to St. John and the British Virgin Islands is also available from Red Hook. Snorkel, wind-surf, floats and sea kayaks are available steps away at the Dive-in dive Shop or coffee shop. Go to on-site Marina to take a boat or wave runner out.

ABOUT THE THE ISLAND OF ST. THOMAS

The condo is located on the East End of St. Thomas, USVI. Sapphire beach is known for its pristine marine life, white sand beach and breathtaking views of turquoise Smith Bay. St. Thomas is a 32-square mile island in the Caribbean. It boasts world famous beaches and duty free shopping.

Sapphire beach is half mile be turquoise sandy beach where you enjoy all your water sports or you can relax and enjoy the soothing sounds of the ocean waves on the white sand beach, or if you want to shop. The capital of Charlotte Amalie has what you are looking for. This deep water port, home to cruise ships from around the world, is known for its duty free shops with jewelry, electronics, liquor, perfumes, purses and plenty more.

The USVI offers the perfect combination of history, stunning Caribbean nature and opportunities to explore all the Virgin Islands to make the most of your vacation in the USVI. On St. Thomas, you'll want to make sure and visit downtown Charlotte Amalie for historic sites including restored 17th Century Warehouses, 'The 99 Steps' leading up to Blackbeard's Tower, Bluebeard's Castle, the Seven Arches Museum, or Fort Christian Museum which was built in 1672 and is the oldest building on St. Thomas.

This property is also rated for the best value! Guests are getting more for their money when compared to other properties in this area.
This property also has one of the best-rated locations! Guests are happier about it compared to other properties in the area.
This property is also rated for the best value! Guests are getting more for their money when compared to other properties in this city.

IF VRBO PROPERTY FEE OF $300 IS NOT INCLUDED AUTOMATICALLY, YOU WILL BE REQUIRED TO PAY IT SEPARATELY.

住宿服务设施

沙滩

  • 地处沙滩

泳池/SPA

  • 1 个室外泳池
  • 公共泳池
  • 私人泳池

互联网

  • 共管式公寓提供:免费 Wi-Fi

停车设施和交通

  • 推荐乘车
  • 店内提供停车位

厨房

  • 冰箱
  • 炊具、餐具和厨具
  • 电热水壶
  • 咖啡壶/茶具
  • 烤面包机
  • 烤箱
  • 炉灶台
  • 微波炉
  • 洗碗机
  • 纸巾

用餐

  • 餐桌

卧室

  • 1 间卧室
  • 沙发床
  • 提供床单

浴室

  • 2 间浴室
  • 吹风机
  • 肥皂
  • 淋浴
  • 提供毛巾
  • 卫生纸
  • 洗发水

起居区

  • 餐桌
  • 客厅

娱乐

  • 可收看有线/卫星频道的智能电视
  • 影片库
  • 游戏
  • DVD 播放器

室外区域

  • 阳台

洗衣房

  • 洗衣机
  • 洗衣设施

工作区

  • 办公椅
  • 办公桌

舒适

  • 空调

宠物

  • 不允许携带宠物

适用性/无障碍设施

  • 无烟住宿
  • 房东备注:Absolutely no smoking, no drugs.

服务和便利设施

  • 保险箱
  • 客房清洁(按要求提供)
  • 熨斗/熨衣板

地段亮点

  • 地处村庄
  • 邻近动物园
  • 邻近海湾
  • 邻近游船码头
  • 毗邻健康/美容 SPA 中心

休闲活动

  • 高尔夫球
  • 皮划艇
  • 附近可步行游览野生动物园
  • 附近可参加生态旅游
  • 附近可打高尔夫
  • 附近可钓鱼
  • 附近可浮潜
  • 附近可滑水
  • 附近可划皮艇
  • 附近可进行冲浪/趴板冲浪
  • 附近可进行水肺潜水
  • 附近可骑马
  • 附近可骑摩托艇
  • 附近可玩充气船滑水
  • 附近可玩帆板运动
  • 附近可玩帆船
  • 附近可玩帆伞运动
  • 附近可游泳
  • 邻近娱乐场
  • 邻近远足小径/自行车道
  • 邻近主题公园

安全功能

  • 一氧化碳检测器(房东注明住宿有一氧化碳检测器)
  • 烟雾检测器(房东注明住宿有烟雾检测器)
  • 急救箱
  • 灭火器

概况

  • 单元面积:102 平方米
  • 度假村内的住宿
  • 客房清洁(按要求提供)

同类型住宿

政策

入住

16:00 开始办理入住
提供无接触办理入住服务
住客需年满 18 岁

退房

10:00 之前退房
提供无接触办理退房服务

特别入住说明

您将收到房东发来的电子邮件,内含入住和退房说明
住宿提供的信息可以使用自动翻译工具进行翻译

宠物

不可带宠物

儿童及加床

欢迎儿童入住。
房东备注:Perfect stay for the whole family.

活动

No events allowed

可否吸烟

Smoking is not permitted
Absolutely no smoking, no drugs.

重要信息

您需知道

可能需收取加人费用,具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件(带照片)和信用卡、借记卡或缴付现金押金,以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
店内严禁举办派对或团体活动。
欢迎长租。
房东表示住宿内安装有一氧化碳探测器
房东表示住宿内安装有烟雾探测器
此住宿场所采用的安全设施包括:灭火器和急救包。
该住宿由我们的合作伙伴 Vrbo 管理。您将收到 Vrbo 发来的电子邮件,内含 Vrbo 帐户的链接,可供您变更或取消订单使用。

其他注意事项

建议开车出入该住宿。

住宿的其他常用名称:

Fantastic Beach Views Modern Luxury Beachfront Duplex Condo Wifi
Fantastic Beach Views Modern Luxury Beachfront Duplex Wifi
Fantastic Beach Views Modern Luxury Beachfront Duplex Condo Wifi
Fantastic Beach Views Modern Luxury Beachfront Duplex Condo Wifi
Fantastic Beach Views Modern Luxury Beachfront Duplex Condo Wifi
Fantastic Beach Views Modern Luxury Beachfront Duplex Wifi

街区简介

地图
St. Thomas

附近有什么?

  • 卡贝斯点 - 步行 1 分钟 - 0.0 公里
  • 蓝宝石海滩 - 步行 1 分钟 - 0.1 公里
  • 林德奎斯特海滩 - 步行 18 分钟 - 1.5 公里
  • 美国游艇港 - 步行 19 分钟 - 1.6 公里
  • 秘密港口 - 车程 3 分钟 - 2.2 公里

周边介绍

  • 圣托马斯 (SPB-圣托马斯水上飞机基地机场) - 24 分钟车程

餐厅

  • ‪Agave - ‬步行 19 分钟
  • ‪Kween Vee Smoothies - ‬车程 4 分钟
  • ‪Sapphire Beach Bar   - ‬步行 7 分钟
  • ‪Tarpon’s Table - ‬步行 16 分钟
  • ‪The Tap & Still - ‬步行 18 分钟

常见问题

★★★★★ Beachfront Newly Renovated Penthouse Washer/Dryer Perfect for Family WiFi有游泳池吗?

是的,此住宿设有1 个室外游泳池。

★★★★★ Beachfront Newly Renovated Penthouse Washer/Dryer Perfect for Family WiFi允许宠物入住吗?

不可以,该住宿不允许宠物入内。

停车费是多少?

该住宿提供室内停车服务。

何时可在★★★★★ Beachfront Newly Renovated Penthouse Washer/Dryer Perfect for Family WiFi办理入住?

16:00 开始办理入住。

何时可在★★★★★ Beachfront Newly Renovated Penthouse Washer/Dryer Perfect for Family WiFi办理退房?

退房时间为 10:00。

★★★★★ Beachfront Newly Renovated Penthouse Washer/Dryer Perfect for Family WiFi的地址在哪里?

这家圣托马斯共管式公寓楼依傍着海滩,距离卡贝斯点和蓝宝石海滩只有几步路。而且,绿松石海滩和林德奎斯特海滩距离酒店不到 2 公里。

关于★★★★★ Beachfront Newly Renovated Penthouse Washer/Dryer Perfect for Family WiFi的点评

点评

超赞

显示的所有点评都来自真实的住客体验。只有通过我们预订了住宿的旅客才能提交点评。我们根据我们的准则验证点评,并发布所有点评,无论是好评或是差评。
详细信息在新窗口中打开
10 分 - 超赞。16 条好评,共有 21 条点评
8 分 - 还可以。2 条好评,共有 21 条点评
6 分 - 一般。0 条好评,共有 21 条点评
4 分 - 很差。1 条好评,共有 21 条点评
2 分 - 糟糕。2 条好评,共有 21 条点评

9.4

清洁度

10

地点

点评

10/10 超赞

Raymond S.

满意:清洁度

Anniversay Trip

My wife and I stayed here June 15-20th. This place is amazing! The view cannot be beat!! We were 1 minute walk to the beach. It has acces to the beach bar, giftshop and really nice resturaunt all within few minutes walk. Would definatley book this again.
2025 年 6 月入住 5 晚

10/10 超赞

Elizabeth M.

满意:清洁度

Picture perfect in paradise

We stayed in the property for 5 days to celebrate a milestone birthday. Everything was up to par, and Bianca was extremely reliable and professional. We would love to stay again!
2025 年 2 月入住 5 晚

10/10 超赞

Ricki A.

满意:清洁度

Christmas Getaway

We took our family for Christmas to relax and enjoy warm weather and sunshine. We got just that! The vacation was wonderful and the host of our vrbo was great too!
2024 年 12 月入住 8 晚

8/10 还可以

matt r.

满意:清洁度

Sapphire Beach

Great beach, excellent views and snorkeling. Restaurants on the beach were nice options. Redhook is very convenient to this location. Room was right on the beach with great views of St John. The room needs a small bit of maintenance, the kitchen and master bath faucets are both very loose and feel like they may come off at any use. The sofa bed in the living room is definitely broken, missing springs, so the mattress falls down through the frame. My son slept there and was pretty uncomfortable. There aren’t any blinds in the master bath so there’s not much privacy when you’re in the shower, the window looks right into the shower. The washer/dryer is all in one unit, but did a nice job. No dish towels, only a used sponge in the sink to wash with so we had to use bath towels. Again, some small issues, but the location and beach were great.
2024 年 6 月入住 6 晚

10/10 超赞

Tricia G.

满意:清洁度

Great family vacation

Great location and property for our family. Will be back again.
2024 年 6 月入住 5 晚

10/10 超赞

Jen D.,PLANTATION

满意:清洁度

Amazing family vacay

The resort and host were amazing! We really couldn’t have picked a better resort. We stayed almost a whole week and loved it every day. Highly recommend. Super easy to get to and drive around to the little downtown next door.
2024 年 3 月入住 5 晚

10/10 超赞

Debbie B.

满意:清洁度

Perfect location on the island

The property was amazing!! The condo was spotless, bed was comfortable, it had everything we needed. The pool was beautiful and the beach was right there. There were 4 restaurants plus a coffee/breakfast shop all within a 10 minute or less walk. Red Hook where one could catch the ferry was very close and there were always taxis nearby if one didn’t rent a car. Bianca was very helpful and available if we had any questions or concerns. If we would go to this island again we will definitely be staying here!!
2024 年 3 月入住 6 晚

10/10 超赞

Linda B.

满意:清洁度

Nice

Very nice
2024 年 2 月入住 8 晚

10/10 超赞

Kelli D.

满意:清洁度

Nice location, great host

Everything was nice. There was one hiccup with no snorkel gear but Bianca made good on it. Bar down the beach had great food. Highly recommend.
2022 年 1 月入住 7 晚

10/10 超赞

Todd M.,Brandon, Mississippi

满意:清洁度

Great condo, great location, and Bianca was very helpful.

Rental process was easy, great price, and check-in/check out was very easy!
2021 年 8 月入住 5 晚

10/10 超赞

Darren L.

满意:清洁度

Excellent family vacation

We spent the majority of our time at the beach and pool. Beautiful view and clear water. Coral World and some shopping in Red Hook had to be done. I would recommend to anyone thinking about it to book without worry.
2021 年 7 月入住 7 晚

4/10 很差

Pedro G.

满意:清洁度

For what they charge...Find a different unit.

I would not recommend this unit or the hosts. Here are my reasons: The Good: Sapphire beach is one of the best spots in St Thomas. And the beach/pool in front of this unit is very nice. The furnishings and layout are also nice as advertised in the pictures. Parking is available free of charge. And the proximity to Red Hook is really great as you can easily get to groceries, restaurants, bars and the ferry to get to St John. The Bad: Air conditioner does not work properly. According to the maids/cleaners (and I now believe them) the owner micro manages the temperature from their phone. Guests never have control. I have pictures of the temperature reading from 73 to 79 degrees. It appears that the sensors on doors and windows shut the air conditioner once any door or window opens. A nice conservation device if you have a strong system. But the air conditioner systems can not keep up so the shut down sets the temps back. The main floor is stuffy and warm most of the time. The upstairs bedroom was cooler at night but with regular power outages the system can not restart on its own and therefore not cool effectively. We woke up one night at 4:30am from the heat when it was shut down and the system went into saving mode which is set at 78 degrees. The pullout couches are not comfortable. Not good for teenagers or older. Probably okay for little kids. Dishes and cups/ glasses are set up comfortably for 2 people. It’s a stretch for 4 when you rely on a dishwasher that is apartment size. Low on laundry soap and dishwasher soap and dish soap and bar soap. The owner came by to partially replace and fill each item after we asked for supplies. The Hosts: They acknowledge the air conditioner problem and try to fix it every day. But was not able to create results. The host was responsive but not able to fix the main air conditioner problem. She provided what we asked for after the fact. She did not have the place ready and properly set with supplies. The Opinion: There are other units that we have stayed at in this resort that we rated 5 stars (they had excellent air conditioners). Not this one. I have pictures and can back up what I am saying. For what they charge...Find a different unit. If you must have this unit. It was the last available when we rented it-- ask for a discount, do not bring more than 2 people and be prepared to open all of the windows for the breeze to cool down the unit.
2021 年 6 月入住 4 晚

10/10 超赞

Mary Q.,Pittsburgh, PA

Great snorkeling right on property

We really enjoyed our short stay right on the water. Beautiful sunrise views of St John and boat traffic offshore. We snorkeled the reef at the Sapphire a few of the days during our stay, lovely fish and reefs to be seen right there. Also just a short jaunt to several other great beaches and close to nice restaurants in Red Hook nearby. The property is just as described. Kitchen is great, but could use a few more food staples in the cabinets, pans are older and sticky which then you have to clean. The cleanliness of the suite could use a bit of improvement, just dust/sand/hair on the floor places, dust hanging off the high beams above the bed (likely a very hard place to clean in general). But all high use areas were definitely clean- Surfaces, sheets, and bathrooms. Also of note is that Sapphire Beach Condo complex itself is clearly still getting fixed up from the Hurricane so construction was ongoing during our May2021 visit. Nothing too loud, but just something to know.
2021 年 5 月入住 3 晚

10/10 超赞

Amy F.

满意:清洁度

Those Views!!!

My husband and I stayed here in February and we’ll be back. The owner was very communicative and friendly. The unit was well designed and appointed with everything we needed. Sapphire Beach is great. All you need is a bathing suit. Drinks, food and chairs are plentiful. We got breakfast sandwiches every day at the sundry shop on the property and brought them back to eat them on the balcony. The condo is conveniently located next to Red Hook with lots of restaurants and the ferry to St. John. You must visit Cruz Bay on St. John. Best beach ever. No need to rent a car. We took an open air taxi from the airport and there are always taxis waiting at Sapphire Beach. Bring lots of cash though because that’s all they take. It’s not expensive though. $40 to airport and $10-$12 to Red Hook for 2 people. The charge per person. The only tricky thing was finding the check in office. It’s in one of the condo’s so pay attention to the instructions because there is no sign. Thanks Bianca! We’ll be back.
2021 年 2 月入住 4 晚

2/10 糟糕

Chris P.

Stressful & Frustrating

Hours before we were to leave from Omaha for St.Thomas for our son's destination wedding, the owner texted us stating we were loosing the condo that we paid for in March. Upon arrival to Sapphirine Beach Resort and Condos, we were moved to a much smaller condo with fewer amenities. (There was no furniture in the upper deck, no pictures on the walls, a grill and stove that were not functional, and minimal chairs, silverware, dishes..in short it was a major disappointment from what we were promised....one bar stool was broken and the others were wobbly to sit on...the condo was too small when we had family to visit. The only thing the owner claimed she would do for us is give us $1000 but when we checked in the offer was $500 and to date we have heard absolutely nothing from this owner despite daily phone calls from us. A major adjustment needs to be given because it is not right what she did to us!
2021 年 4 月入住 7 晚

8/10 还可以

Jed-cell

满意:清洁度

Great views and very nice owners!

Property is as advertised- clean, and beautiful views! Overlook pool and closer to marina so we loved that. Little further from breakfast, the bar, and the main beach if you want that- but we thought was perfect! Check in and getting towels daily is a pain and while sleeps 5 there is not bedding for 5- but all worked out! Paradise rental car was so easy and so much better than the national chain(s) of car rentals available! We would recommend!
2021 年 2 月入住 7 晚

10/10 超赞

Johanna (Jodi) B.,Tulsa, OK

Beautiful!! And owners were a joy to deal with!

This place is gorgeous! Could not have been more pleased with our decision to stay in this unit at Sapphire! The owners were a joy and super responsive with any questions we had. We loved it so much we even extended our stay!! And the decor was 😍😍.... whimsical, beachy, sophisticated, modern... loved loved loved!
2018 年 5 月入住 4 晚

2/10 糟糕

真实旅客

Total Disappointment

Everything on the Web Site looked perfect. I booked 5 nights for a 36th Wedding Anniversary vacation. I immediately paid in full. My money was received by HomeAway, processed and transferred to the condo owner. Prior to my scheduled visit, due to Hurricane Harvey, the Condo was no longer available to use. No electricity, no water, etc. Very difficult to communicate with Condo owner and HomeAway. Called HomeAway multiple times and was transferred across agents. I was told I could not visit. Originally, the condo owner told me she would refund my money. I initiated a cancellation request as requested. Called and texted the condo owner, who was traveling in Europe. When we finally spoke, she originally offered a Zero refund. Only offered a 'one year' credit. Finally she agreed to refund 50%. I paid full price but never visited the island because the condo was not inhabitable. HomeAway and the Condo Owner took 100% of my money and only refunded 50%. Maybe I'm wrong, but I feel like I was not treated fairly. I explained this to HomeAway and Bianca. Maybe this was technically 'legal' (I did not have the time or resources to pursue a legal remedy) but it was not the 'right' thing to do. Wasn't ethical. Not sure how you will build a repeatable business that relies on recommendations and referrals, by only looking out for yourself and short term gain. The only thing I know is that I lost over a thousand dollars. Worst anniversary present in 36 years. Very grateful I have an incredible wife.
2017 年 9 月入住 5 晚