Very nice hotel , could’ve stayed at a cheaper hotel and got the same experience gratuity is charged everytime u swipe ur card . The food options are limited after hours as everything shuts down by 10… if your a smoker this ain’t the place lol… property is well kept for the most part .. everyone was nice and friendly…
Charmaine
2025 年 7 月入住 3 晚
10/10 超赞
Donna
与家人出行
2025 年 7 月 30 日
满意:清洁度、服务设施、住宿条件和设施
I Loved everything about the resort. I would definitely stay again.
Donna
2025 年 7 月入住 3 晚
8/10 还可以
John,Treasure Island
与家人出行
2025 年 7 月 29 日
满意:清洁度、服务设施、住宿条件和设施
The property itself is beautiful. Aside from Shermin (breakfast server), Kaiven (bell hop) and Nalani (bartender), I felt the majority of the staff wasn't very friendly. Additionally, the front desk and individual that manages airport transfers failed to follow up with multiple requests and questions. Another thing I really didn't like and that came as a complete surprise was that in addition to the $75 per day resort fee there's a $200 per day incidentals that they put on your credit card upon checking in. Another issue I had is that I requested a 1 hour late check out which was declined. I went to breakfast at 7am then headed back to my room at 8 to find that they cleaned our room, ripped down my wifes birthday decorations and poured out all of our beverages. So not only could they not extend our checkout by one hour but they entered the room and cleaned i 3 hours BEFORE our actual checkout time.
John
2025 年 7 月入住 4 晚
8/10 还可以
Jeanine
与家人出行
2025 年 7 月 29 日
满意:清洁度
beautiful property i didn't like the $75 daily resort fee NOT being disclosed to me upon check in. I also did not like how room AC cuts off not automatically keeping the room cool Store on sight very overpriced on items for example a sprite $7 candy bar $4
Jeanine
2025 年 7 月入住 4 晚
8/10 还可以
Rondell
与配偶出行
2025 年 7 月 28 日
满意:清洁度、服务设施、住宿条件和设施
Food options cuisine was good. However, I felt as if the attention to detail was lacking in the dining. Plastic cups offered at the sand bar and water spilling from the server at the salt shack as she poured water. Just a few examples of lacking the sophistication or commitment of the Westin brand. Food was 2.5 out of 5 . Coming from NYC, we know what good service and food is. Our opinion of the dining experience was shared by other couples. Breakfast service at the shorebird was good but felt like being on a cruise ship at times. Property is very well situated and the views are excellent. Rooms were good, but needed some maintenance. Would stay again, but not a 5 star.
Rondell
2025 年 7 月入住 4 晚
8/10 还可以
Bria
团体旅客
2025 年 7 月 28 日
满意:清洁度
不满意:员工和服务
I would book again but the restaurants and drinks are really pricey
Bria
2025 年 7 月入住 4 晚
10/10 超赞
Monique
与家人出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Monique
2025 年 7 月入住 3 晚
10/10 超赞
Michele
与家人出行
2025 年 7 月 28 日
满意:服务设施,清洁度
Beautiful resort for the Island. The beach is not super accessible for our daughter with special needs but it was nice amenities on it. Recommend making reservations in advance for the restaurants. The food was great, the room service food limited and the coffee was horrible and I am not picky about coffee. Don’t waste your money on that, go to the coffee shop.
Michele
2025 年 7 月入住 5 晚
10/10 超赞
Jovi
与家人出行, 与配偶出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
N/A
Jovi
2025 年 7 月入住 3 晚
10/10 超赞
Ayana
与家人出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a very clean resort.
Ayana
2025 年 7 月入住 5 晚
10/10 超赞
Russell Clarence
与家人出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked it.
Russell Clarence
2025 年 7 月入住 4 晚
8/10 还可以
Deborah
与家人出行
2025 年 7 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Westin in St. Thomas is a hidden gem!
Deborah
2025 年 7 月入住 6 晚
8/10 还可以
Benjamin Durant
与家人出行
2025 年 7 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The valet was nice however they were not very quick and we had issues with service almost every time we went to get our car. Other than that and the over pricing everything was very nice.
Benjamin Durant
2025 年 7 月入住 4 晚
10/10 超赞
Nathan
2025 年 7 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Very nice
Nathan
2025 年 7 月入住 4 晚
10/10 超赞
Alexander
与家人出行
2025 年 7 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We have enjoyed your hotel when it was Frenchman's Reef but this is our first stay as Westin.
The facilities were great but what we enjoyed most was the service we got. Especially from Amy at the Sushi restaurant and Lecah P at the front desk
please let them know that.
Alexander
2025 年 7 月入住 2 晚
10/10 超赞
javonne
与配偶出行
2025 年 7 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great time at the Westin. The staff was nice and professional. Oir room was upgraded from garden view to ocean ciew which was nice. Only complaint is housekeeping did not clean our room daily as requested. Other than that, we jad a wonderful time!
javonne
2025 年 7 月入住 3 晚
10/10 超赞
Karina Angela
与配偶出行
2025 年 7 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It is a very well maintained building. Service is great, but it is pricey! We had a great time!
Karina Angela
2025 年 7 月入住 2 晚
10/10 超赞
Michael
与配偶出行
2025 年 7 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Outstanding. Clean. Prompt service. Great food.
Michael
2025 年 7 月入住 5 晚
6/10 一般
Kiyeta
与配偶出行
2025 年 7 月 21 日
满意:员工和服务,清洁度
Staff was pleasant. Room was clean. I booked a garden view and got an obstructed view of the roof. I told them in advance & during that we were there celebrating a birthday & anniversary but apparently that had no baring on us getting a room with a jenky view. They texted a lot to check how your stay was going but didn't resolve any of my issues which included a period w no working ice machines & poor communication regarding getting a microwave in our room. They gave me a small credit for the inconvenience but by then we only had a could more days left on our 6 day vacay & they never changed our room. They weekend lol party & fire dancing parties were good. The prices for everything are elevated. $5 for a cola is wild & there are minimal lunch menu options. What is available is what you'd spend for dinner. You're kind of trapped on the resort with nothing in walking distance to eat. Pool and beach were nice
Kiyeta
2025 年 7 月入住 5 晚
10/10 超赞
Yara Rubi
2025 年 7 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent for take a break for few days.
Yara Rubi
2025 年 7 月入住 3 晚
10/10 超赞
Jennifer
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property, friendly & helpful staff.
Jennifer
2025 年 7 月入住 3 晚
10/10 超赞
Missy
2025 年 7 月 18 日
满意:清洁度
The beach is wonderful for swimming!!!
Missy
2025 年 7 月入住 2 晚
10/10 超赞
Kevin
2025 年 7 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property
Kevin
2025 年 7 月入住 4 晚
10/10 超赞
Jeffrey J
与配偶出行
2025 年 7 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We absolutely loved that the hotel was built on top of a cliff with gorgeous panoramic views of the ocean and surrounding islands.
The staff were extremely polite and accommodating with anything we needed.
The location of the hotel was perfect for all the adventures we took.
The only complaint would be the restaurants lacked in options and were quite pricey for the portions.
Overall we had an amazing time!
Jeffrey J
2025 年 7 月入住 5 晚
8/10 还可以
Louise
与家人出行
2025 年 7 月 17 日
满意:住宿条件和设施,清洁度
Great property and enough space for everyone to have their space.
However, it is extremely expensive. The options are to eat on the property unless you want to get a cab somewhere else. Whilst there is a choice of whee you eat it's not cheap.
There is a coffee shop which has everything you need but, also very expensive.