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“Excellent hotel, staff and the room, perfect. Clean and comfortable, right in the heart of downtown making it easy for walking to the many excellent shops and restaurants. This is our new overnight spot when we take the long drive north. Parking is a breeze, easy and cheap.”

“Management was very helpful to some questions I had.”

“The staff was great. The bathroom was clean, but I wasn’t too sure about the bed. It didn’t seem to be clean, and it smelled weird. Whatever they are using to wash the sheets, they might need to switch to something else.”

“The lobby was dirty and poorly maintained. A pool is advertised and it was closed and filled with debris. The vent in the bathroom was covered in mold. There were not enough facecloths and no cups for coffee. No stopper in the bathroom and shower tub was moldy. The elevator was filthy very unhappy overall.”

“We had never stayed in an old, historic-feeling property before. Breakfast was excellent.”

“Thoughtful luxury in the details. Very restful and comfortable. Would definitely book again. ”

“Found two dirty wash rags in the shower curtain. The soap and shampoo dispensers where empty. Breakfast was not that great. Cereal, Bagels and toast. Coffee wasn't all that good. I won't be staying there again and I travel past there a couple times a year.”

“It’s new and clean. Everyone is kind and nice. It’s close to the south gate of Shenandoah national park and the north gate of blue ridge road. ”

“Incredibly beautiful inn, I would absolutely be back! The bed was so comfortable, very clean all around. Playing pool was such a fun experience too. ”

“Nicely renovated, spacious loft in great location; reasonably priced; short walking distance to restaurants; on street parking worked out well;”

“What a beautiful and relaxing spot. We couldn’t have enjoyed it more. Quiet and bucolic-yet close to town. ”

“Clean room, very comfortable beds and excellent location. Would definitely stay here again.”

“It was really nice. A bit pricey. ”

“We loved staying at the Serendipity Suite in beautiful Staunton! It's a lovely apartment and our hosts made us feel so comfortable with all of the little thoughtful extras.”

“Great location, fun place to stay!”

“This place was amazing! From the moment you entered the doors it was a whole experience. I felt like I had taken a step into Europe! I also loved the non toxic products that were offered! This is one of my top places I’ve ever stayed. Also, we ran into some car trouble while on our trip and the host worked with us so well and made it so much easier on us!!! ”

“We enjoyed our stay. The room is vey nice and the location is convenient to the conference center nearby.”