Comfy bed, clean hotel, great food. Friendly staff.
Dominic
2025 年 7 月入住 1 晚
2/10 糟糕
Andrew
与配偶出行
2025 年 7 月 20 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
First thing on this review I'd like to highlight is the staff. The staff all went above and beyond to help us with the issues we had during our stay. All staff we helpful, polite and welcoming.
The room
This is where the issue started. After a long day travelling we unpacked and looked forwrds to a nice hot shower. The shower only ran freezing cold. We reported this to reception who sent somebidy immediately to inspect the shower to see if this could be rectified.
U unfortunately this could not be fixed and we was asked if we could change rooms. This meant repacking to move. We got into the second room and checked the hot water tap and it was running hot, so we unpacked.
My partner got in the shower and notice that the shower fittings around the bath were lose and after a few minutes this shower also ran cold. Again this was reported to reception who were super apologetic. We was moved for the 3rd time this time to an upgraded room with a hot shower. We was also provided with complementary food and drinks for our troubles and a complementary night.
The staff really did help the best they could. Check the shower temp before you unpack.
I am going on from here, to another holiday inn elsewhere in the country and got to say I'm a little apprehensive.
Andrew
2025 年 7 月入住 3 晚
4/10 很差
Trevor
与家人出行
2025 年 7 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Air conditioning didn't work on one of the hottest nights of the year . Reported it to reception on returning from a family celebration at11.30 pm and was told to give it time to work. The lovely girl on reception on checkout apologised and said he should have rebooted it . The bed and the pillows were also really hard . Had an uncomfortable night even though we were given a fan.
Trevor
2025 年 7 月入住 1 晚
10/10 超赞
Olubunmi
与配偶出行
2025 年 7 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff here are absolutely fantastic. They are polite helpful and professional. They were willing to do their best to make our stay seamless. I highly recommend.
Olubunmi
2025 年 7 月入住 1 晚
10/10 超赞
Charlotte
与配偶出行
2025 年 6 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were very friendly and helpful
Charlotte
2025 年 6 月入住 1 晚
10/10 超赞
Makhosini
2025 年 6 月 21 日
Makhosini
2025 年 5 月入住 1 晚
10/10 超赞
Peter
与家人出行
2025 年 6 月 16 日
满意:清洁度、服务设施、住宿条件和设施
The hotel felt very spacious, definitely 4 star. Staff are friendly yet professional. Beds are really comfy and breakfast was excellent. I liked the room safe for my jewellery.
Peter
2025 年 6 月入住 1 晚
10/10 超赞
Peter
与家人出行
2025 年 6 月 16 日
满意:清洁度、服务设施、住宿条件和设施
The hotel felt really spacious and definitely 4 star. Staff were really friendly yet professional. Beds really comfy and breakfast was excellent.
Peter
10/10 超赞
Michael
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We’ve stayed at this hotel before so we knew somethings about it in advance. Clean comfortable rooms and friendly helpful staff. Special mention must go to restaurant staff member George who went out and got my wife gluten free bread for breakfast as they didn’t have any that morning. Together with a lovely lady called Sue breakfast was tasty pleasant and fun! Reception staff were very polite and professional. We would use this hotel again if the need arose.
Michael
2025 年 5 月入住 4 晚
2/10 糟糕
Miles
2025 年 5 月 13 日
Miles
2025 年 5 月入住 1 晚
8/10 还可以
Christopher
2025 年 4 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfectly fine but unexceptional hotel
The hotel felt a bit old-fashioned, but was comfortable and breakfast was nice. It's not a very nice area to get to on foot from the station!
Christopher
2025 年 4 月入住 1 晚
10/10 超赞
Dani
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fijn personeel
Dani
2025 年 4 月入住 3 晚
2/10 糟糕
SUMESH BABU
2025 年 4 月 23 日
SUMESH BABU
2025 年 4 月入住 1 晚
8/10 还可以
Gordon
团体旅客
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Gordon
2025 年 4 月入住 1 晚
10/10 超赞
Georgina
与家人出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Breakfast could be updated
Georgina
2025 年 4 月入住 3 晚
10/10 超赞
Logane
2025 年 4 月 7 日
Logane
2025 年 3 月入住 3 晚
10/10 超赞
Tara
2025 年 4 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Safe
Tara
2025 年 4 月入住 1 晚
8/10 还可以
真实旅客
2025 年 4 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2025 年 4 月入住 2 晚
10/10 超赞
Martin
2025 年 4 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The room suffered a few gremlins over the 6 days I stayed, but a word to reception and they were quickly resolved by maintenance. Everyone on the staff (cleaners, front of house, breakfast and bar staff) helpful and customer focussed
Martin
2025 年 3 月入住 6 晚
10/10 超赞
Jan
2025 年 4 月 3 日
Jan
2025 年 3 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2025 年 3 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2025 年 3 月入住 1 晚
6/10 一般
Hannah
与家人出行
2025 年 3 月 23 日
满意:员工和服务、住宿条件和设施、客房舒适度
Hotel and staff lovely, but the noisy parties were horrendous.
Hannah
2025 年 3 月入住 2 晚
10/10 超赞
Victoria Gyasi
2025 年 3 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Clean environment
Victoria Gyasi
2025 年 3 月入住 1 晚
8/10 还可以
Barry
2025 年 3 月 22 日
满意:员工和服务
Barry
2025 年 3 月入住 5 晚
6/10 一般
Lita
与配偶出行
2025 年 3 月 18 日
不满意:服务设施,清洁度
Tiny room, swivel chair losing covering, bedside light sparking and sizzling - dangerous. Not allowed to eat in dining room as had been used for private function and not cleaned. Had to have the limited bar menu. Carpet in bar covered in food debris. Was rather disappointed as expected better. Steaks were good, though.