Comfy bed, clean hotel, great food. Friendly staff.
Dominic
於 2025 年 7 月住了 1 晚
2/10 很差
Andrew
伴侶同遊
2025 年 7 月 20 日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
First thing on this review I'd like to highlight is the staff. The staff all went above and beyond to help us with the issues we had during our stay. All staff we helpful, polite and welcoming.
The room
This is where the issue started. After a long day travelling we unpacked and looked forwrds to a nice hot shower. The shower only ran freezing cold. We reported this to reception who sent somebidy immediately to inspect the shower to see if this could be rectified.
U unfortunately this could not be fixed and we was asked if we could change rooms. This meant repacking to move. We got into the second room and checked the hot water tap and it was running hot, so we unpacked.
My partner got in the shower and notice that the shower fittings around the bath were lose and after a few minutes this shower also ran cold. Again this was reported to reception who were super apologetic. We was moved for the 3rd time this time to an upgraded room with a hot shower. We was also provided with complementary food and drinks for our troubles and a complementary night.
The staff really did help the best they could. Check the shower temp before you unpack.
I am going on from here, to another holiday inn elsewhere in the country and got to say I'm a little apprehensive.
Andrew
於 2025 年 7 月住了 3 晚
4/10 欠佳
Trevor
家人同遊
2025 年 7 月 14 日
讚好:整潔度、職員與服務和住宿狀況
Air conditioning didn't work on one of the hottest nights of the year . Reported it to reception on returning from a family celebration at11.30 pm and was told to give it time to work. The lovely girl on reception on checkout apologised and said he should have rebooted it . The bed and the pillows were also really hard . Had an uncomfortable night even though we were given a fan.
Trevor
於 2025 年 7 月住了 1 晚
10/10 優異
Olubunmi
伴侶同遊
2025 年 7 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff here are absolutely fantastic. They are polite helpful and professional. They were willing to do their best to make our stay seamless. I highly recommend.
Olubunmi
於 2025 年 7 月住了 1 晚
10/10 優異
Charlotte
伴侶同遊
2025 年 6 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were very friendly and helpful
Charlotte
於 2025 年 6 月住了 1 晚
10/10 優異
Makhosini
2025 年 6 月 21 日
Makhosini
於 2025 年 5 月住了 1 晚
10/10 優異
Peter
家人同遊
2025 年 6 月 16 日
讚好:整潔度、設施服務和住宿狀況
The hotel felt very spacious, definitely 4 star. Staff are friendly yet professional. Beds are really comfy and breakfast was excellent. I liked the room safe for my jewellery.
Peter
於 2025 年 6 月住了 1 晚
10/10 優異
Peter
家人同遊
2025 年 6 月 16 日
讚好:整潔度、設施服務和住宿狀況
The hotel felt really spacious and definitely 4 star. Staff were really friendly yet professional. Beds really comfy and breakfast was excellent.
Peter
10/10 優異
Michael
2025 年 5 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We’ve stayed at this hotel before so we knew somethings about it in advance. Clean comfortable rooms and friendly helpful staff. Special mention must go to restaurant staff member George who went out and got my wife gluten free bread for breakfast as they didn’t have any that morning. Together with a lovely lady called Sue breakfast was tasty pleasant and fun! Reception staff were very polite and professional. We would use this hotel again if the need arose.
Michael
於 2025 年 5 月住了 4 晚
2/10 很差
Miles
2025 年 5 月 13 日
Miles
於 2025 年 5 月住了 1 晚
8/10 不錯
Christopher
2025 年 4 月 27 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfectly fine but unexceptional hotel
The hotel felt a bit old-fashioned, but was comfortable and breakfast was nice. It's not a very nice area to get to on foot from the station!
Christopher
於 2025 年 4 月住了 1 晚
10/10 優異
Dani
2025 年 4 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fijn personeel
Dani
於 2025 年 4 月住了 3 晚
2/10 很差
SUMESH BABU
2025 年 4 月 23 日
SUMESH BABU
於 2025 年 4 月住了 1 晚
8/10 不錯
Gordon
多人同遊
2025 年 4 月 21 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gordon
於 2025 年 4 月住了 1 晚
10/10 優異
Georgina
家人同遊
2025 年 4 月 21 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Breakfast could be updated
Georgina
於 2025 年 4 月住了 3 晚
10/10 優異
Logane
2025 年 4 月 7 日
Logane
於 2025 年 3 月住了 3 晚
10/10 優異
Tara
2025 年 4 月 6 日
讚好:整潔度、職員與服務和住宿狀況
Safe
Tara
於 2025 年 4 月住了 1 晚
8/10 不錯
真實旅客
2025 年 4 月 6 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2025 年 4 月住了 2 晚
10/10 優異
Martin
2025 年 4 月 3 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The room suffered a few gremlins over the 6 days I stayed, but a word to reception and they were quickly resolved by maintenance. Everyone on the staff (cleaners, front of house, breakfast and bar staff) helpful and customer focussed
Martin
於 2025 年 3 月住了 6 晚
10/10 優異
Jan
2025 年 4 月 3 日
Jan
於 2025 年 3 月住了 1 晚
8/10 不錯
真實旅客
家人同遊
2025 年 3 月 29 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2025 年 3 月住了 1 晚
6/10 一般
Hannah
家人同遊
2025 年 3 月 23 日
讚好:職員與服務、住宿狀況和客房舒適度
Hotel and staff lovely, but the noisy parties were horrendous.
Hannah
於 2025 年 3 月住了 2 晚
10/10 優異
Victoria Gyasi
2025 年 3 月 23 日
讚好:整潔度、職員與服務和住宿狀況
Clean environment
Victoria Gyasi
於 2025 年 3 月住了 1 晚
8/10 不錯
Barry
2025 年 3 月 22 日
讚好:職員與服務
Barry
於 2025 年 3 月住了 5 晚
6/10 一般
Lita
伴侶同遊
2025 年 3 月 18 日
不滿:整潔度和設施服務
Tiny room, swivel chair losing covering, bedside light sparking and sizzling - dangerous. Not allowed to eat in dining room as had been used for private function and not cleaned. Had to have the limited bar menu. Carpet in bar covered in food debris. Was rather disappointed as expected better. Steaks were good, though.